|
Collie Autoworks
(415) 721-7915
30 Castro Avenue, Suite B
San Rafael, CA 94901
www.collieautoworks.com
info@collieautoworks.com
Darren and Denise Collie, Owners
SERVICES
Service & Repair
Specializing in Mercedes-Benz
HOURS
Mon – Fri: 7:30am – 5:30pm
CREDIT CARDS
Amex, MasterCard, Visa
EMPLOYEES
4

Workers Comp. Ins.
State Lic. No. AK242015
Liability Insurance
Business Practices
Current Complaint File
CUSTOMER LOYALTY
Based on 125 random customer surveys made since Sept. 2007 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction with the quality received.”

RATING STATUS
We declare that Collie Autoworks
has passed all of the rating steps and has earned the Diamond Certified award Certificate No. 1141.

Back
to list
Survey
Comments
|
|
Collie Autoworks is a family
owned shop
that specializes in
service and repair
for Mercedes-Benz
vehicles. Owner
Darren Collie is
a Master Certified
Mercedes-Benz
technician who
was recruited by
Mercedes-Benz USA
straight out of tech
school. After seven years working directly for the
dealership, he and wife Denise opened an independent
shop. Darren heads up the technical division
while Denise puts her years of advertising and marketing experience to work managing the office.
The San Rafael shop provides everything from
routine maintenance to computer diagnostics,
brake work, major repair and transmission
overhaul and replacement. G-Wagon owners will
be pleased to know that Collie Autoworks can
expertly repair or restore G-Wagons to factory specs. They’ll even perform engine swaps.
The state-of-the-art shop is clean and professional
and is known for prompt, friendly service. They
guarantee that they will beat any advertised dealership
price or written estimate for repair or service.
They have ASE Master Certified as well as factoryand dealership trained technicians on staff.
COMPANY PHILOSOPHY
“We specialize in doing the repairs other shops
can not or will not do—and doing them well.
Just as our customers take pride in the vehicles
they drive, we take pride in the work we do.
Keeping the customer happy by providing outstanding service at a competitive price is our number one goal.”
EXCERPTED SURVEY RESPONSES
“They were punctual, they got back to me, and
they were very knowledgeable” — M.C.
“They were the best I had ever used.” — Dan B.
See
Survey Comments
|
|
|
|