Air Conditioning,
Heating & Ventilation (HVAC)

Marin County

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What did you like best about Burkell Plumbing?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/21/2003 and 4/14/08. Customer last names have been initialized for privacy.

"I can always count on them for being here when they say they are going to be here. They try to do whatever we need done." -Cassandra

"They are always on the ball. They do their work in a precise manner. We have been using them for a long time. Their service is excellent." -A. R.

"The promptness" -H. C. C. C.

"They are on time, fast and professional." -Nina L.

"They're good, timely and they know what they are doing." -Susan S.

"They were on time." -Alexa M.

"They are prompt, nice and they do good work." -Shirley S.

"The plumber was extremely knowledgeable. He was able to solve other problems that another plumber couldn't." -Ehco C.

"They were responsive. They analyzed the problem and solved it quickly." -Jack C.

"They showed up when they said they would. They did what was asked and more." -Barbara G.

"They keep working on things until they get them done right. Also, they are very responsive." -L. C. A.

"The promptness, when I give them a call, they come out as soon as they can. They do a very thorough job." -S. S. D.

"They show up on time and the servicemen are very competent." -Eric C.

"They were very professional. When they showed up, they did a great job." -Hugh S.

"They have quality people. They're on time and they do a good quality job." -David T.

"They were polite and they did the job properly." -Barbara W.

"They did a good job. They were neat. Some contractors leave a mess, but they didn't. Their price was competitive. I was quite happy." -Barbara K.

"They did what we needed them to do. They were professional and timely." -Eileen

"Their professionalism is usually the best part. They usually respond very quickly. They get in to fix whatever needs to be fixed." -Nancy T.

"I think Jason is terrific." -Catherine B.

"I'd say, they are very timely and thorough." -Kevin N.

"Their availability" -B. A. D. M.

"Workmanship" -S. P.

"Overall, they are very knowledgeable and offer a dependable service. I really liked Ryan's service. Unfortunately he doesn't work there anymore. He was wonderful." -Jeanine R.

"They usually come quickly." -Martha D.

"Promptness" -Bernice P.

"The guys" -John H.

"Come when I ask them, I've used them for the last 10 years" -Susan M.

"Promptness" -Sarah O.

"Everything -he's a nice person, and they do great work" -Irene M.

"Reliable" -Barbara C.

"Likes the crew, professional, always follow directions very well" -Patricia C.

"They come on time, respond well, do good work" -Mrs. Henry S.

"Timely response" -Steve H.

"I don't remember" Peter M.

"Everybody who's ever come has been friendly and competent" -Pat A.

"He knew what he was doing, cleaned up afterwards, gave me good suggestions for the future" -Dori C.

"They do a damn good job; they understand what I want" -Harry S.

"Ability to show up quickly, and their expertise" -David K.

"Prompt, available" -Carolyn Z.

"Jeff was efficient, knew what he was doing, cordial " -Harriett R.

"Came when they said, they fixed it" -Mary C.

"Prompt, fixed the problem in record time, and it was on a weekend" -Kelly B.

"Reliability, and their work" -Burton B.

"They come on time, they can fix what we need" -Merilou C.

"They were nice and they did a good job"
-Noelle L.

"Prompt, do good work, they clean up" -Gwyneth L.

"The technician was efficient and did what he said he would; everything works perfectly now" -Robert L.

"Customer service" -Kathryn C.

"Prompt; very helpful in describing the problem and how to prevent it from happening again; reliable and courteous" -Jeffrey P.

"Prompt, did a good job" -Raymond C.

"Professional, on time, really good, helpful" -Tom M.

"Easy to make appointments, showed up on time, high quality" -Robert S.

"They get out here pretty quick" -John G.

"They were prompt in an emergency, everything was well done, they were friendly and helpful" -H.C.

"Very businesslike, did a beautiful job, prompt, neat and clean" -Delores R.

"Quick response, reasonable price, did the job quickly, and they're local" -Alex E.

"Courteous, prompt, did a good job" -Joanne W.

"William is wonderful" -Mary M.

"Kurt is efficient and polite, did everything right" -Thomas M.

"They came, they were friendly, they did the job" -Carolyn W.

"Efficient" -Lane W.

"Friendly, honest" -Judi B.

"They were fast in coming and in doing the work" -Jill S.

"Prompt, did a good job" -Petra B.

"Efficient, quick" -Antoine C.

"The workman was knowledgeable and helpful and fixed the problem immediately" -Kevin C.

"Fair in their pricing" -Drew F.

"Professional, direct, did their business" -Stephen G.

"They guy who came out -- he was quick, clean, reasonable, trustworthy" -Ellen S.

"Professional, called me and explained things well and answered my questions" -Sherry H.

"Courteous, quick and they do a good job" -Janet M.

"Promptness" -Rich M.

"They come right away" -Monique M.

"The fellows who come out and do the work -all good and proficient" -Don M.

"Reliable, work is very good" -Marjorie S.

"Knowledgeable" -Vivian S.

"Prompt, they explain things, price, come when they say they'll come, I've recommended them to others" -Sally S.

"They always come that day or the next day; all the workers are good" -Kim F.

"They came when they said, did a good job" -Dorothy O.

"Trustworthy" -J.P.

"Professional, communicate well, people are skilled and experienced" -Jay B.

"Responsive, know what they're doing, don't waste time" -Mrs. Sharon H.

"The service man was personable, on time, ordered the part I needed" -Gerrie K.

"They've been available, do the work, they're courteous" -Fred B.

"Work was extremely well done" -Sam W.

"They're local, helpful and reliable" -Amy B.

"Knew what they were doing, very friendly " -Scott A.

"Know what they're doing, prompt, good prices" -Jerry R.

"They were recommended to fix the fire sprinkler" -Linda B.

"On time, pleasant people, worked quickly and neatly, price seemed reasonable" -Duncan H.

"Did a nice job, put in a new furnace for me"
-Shirley B.

"Gave me a fair deal, not trying to screw me"
-Doug S.

"Accommodating" -Francine C.

"Quick response, did the work in timely manner, they fixed a situation that Roto-Rooter screwed up" -Gregory S.

"Prompt, courteous response" -Scott T.

"Fast and efficient" -Richard K.

"Prompt, thorough" -William H.

"I think they know what their doing" -Koji F.

"Prompt, service, on time, returned my phone calls" -Russell L.

"The come and know how to do the job" -David D.

"The come pretty fast" -Becky M.

"They came right out" -Paula C.

"Reliable, known them for years" -Janis F.

"Nice people" -Timothy B.

"They did their job" -Lester W.

"The man who came was personable and did very good work" -Maurice C.

"Decent workmen" -Milton S.

"Easy to get an appointment" -Ann L.

"Know what they're doing" -Diana S.

"Courteous, on time" -Robert A.

"They got there quickly" -David R.

"Nice people, everything works okay"
-Catherine M.

"Prompt courteous" Alexia T.

"Friendly, competent and I highly recommend them" -Rebecca S.

"They know what their doing" -Irene L.

"Responsiveness, call-back time, level of experience and expertise" -Kevin D.

"Courteous, left the place clean" -Julie K.

"On time; they were nice" -Karen S.

"Punctual, polite" -Susan D.

"Competence" -Tami B.

"The reason I use them is that they have many trucks, they are timely when coming out, one or two of their guys are excellent. The women on the phone handles things really well."
-John H.

"Previously they did good work; Mark was very good" -Robert S.

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