What did you like best about All California Mortgage, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/5/2002 and 8/27/2007. Customer last names have been initialized for privacy. 

"They are consistent; they gave good rates; they paid attention; and they didn't harass me at all." - T. A.

"They were very personable, answered all my questions, had great follow up and got me a good deal." - E. B.

"We've worked with them before; Vince Tonne is really prompt and works well with us." - J. C.

"Warren Richter, our loan broker was great, and he stayed on top of things." - T. H.

"I like Warren, the agent. I trust him completely." - A. I.

"My agent Millie Anderson was great, sends me little updates for different stock options." - L. K.

"I like the owners and Sari Taylor. My wife has worked with her for 20 years." - K. L.

"Rick Scatena" - T. M.

"I liked the responsiveness, friendliness and the professionalism." - K. M.

"I like the personal service and the good rates." - W. S.

"My mortgage was not an easy one because I was a victim of identity theft. They were thorough, patient and they did more than what I expected." - A. O.

"They took care of things." - E. O.

"I liked Lisa, our representative." - D. S.

"I have a personal relationship with the mortgage manager." - G. B.

"I like that they are personable and call me back. I like that they gave me a timeframe and met with the deadlines. They got all the paperwork done on time too. I like all the folks down at the office and know them professionally." - R. B.

"They were fast, professional and got us a decent rate." - M. H.

"I worked with Rick Scatena and I like doing business with him." - C. M.

"The follow up was great." - R. B.

"Millie Anderson is very responsive, very fair and she went to bat for us." - A. M.

"The guy that handled the loan was very responsive and helpful." - P. O.

"The fact that I can get a hold of them and talk to them." - R. R.

"I thought they were very fair as far as refinance." - M. L.

"The convenience" - M. S.

"The energy they put into the effort." - C. J.

"I'm an escrow officer and I like working with the broker." - E. A.

"Their dedication" - T. A.

"They were very flexible, responsive, and they were willing to work with me to get the best loan." - F. A.

"The woman that we worked with was caring and took care of us." - D. B.

"They were responsive to our needs and did a good follow-up." - G. B.

"Prompt service, they took care of all the problems, and they made it easy." - F. B.

"The people that I dealt with were very personable and nice and helped me deal with the loan. Sherry kept me abreast of what was going on the whole time." - J. B.

"I was very satisfied with the person I worked with." - J. C.

"The person I dealt with was professional. She gave me her complete attention and was competent in finding what I needed." - B. C.

"They had considerate service." - M. C.

"Personal contact" - W. C.

"The person I deal with is awesome, he is a great broker." - R. D.

"We get our billing on time." - G.E.

"Everything" - C. F.

"They are pleasant to work with, they take care of all of the paperwork, and I like the terms of the loan." - R. C.

"I got what I was looking as far as rates." - F. C.

"Jeff" - D. D.

"I really like Susan; she has always been there for us. They are consistent." - L. E.

"Their expertise and knowledge of the real estate market." - J. B.

"Jeff was knowledgeable and he does what he says he is going to do." - C. A.

"Knowledgeable and personal service" - M.C.

"We had a good relationship with our broker." - K. D.

"She got me a really good loan that I can pay however I want." - L. E.

"They gave us a lot attention at first." - A. B.

"The person I worked with." - R. C.

"I liked working with Nora Turner." - J. G.

"He showed us different options. He gave us great deals. He did a lot of work." - D. K.

"The whole process was fairly easy." - R. N.

"They handled everything for me very well." - E. S.

"We have done business with them for a long time and they always take good care of us." - C. C.

"He took over and did everything." - B. C.

"They got me a good rate and came through." - R. K.

"The broker Craig Fonarow was very professional. He knew his stuff, has good communication, and was very straight with me. Honest and upfront." - D. K.

"Denise Davis is very attentive and on top of process. She kept us informed." - K. K.

"Bonita Clifton was very helpful and got me a suitable loan for my needs." - D. M.

"I liked our agent. He seemed to know what he was doing and kept in touch." - D. M.

"The personal service was great. They do what they say they're going to do." - R. R.

"They were just very friendly and they knew what they were doing, and were down to earth. I felt really comfortable with them." - C. S.

"The personal connection was good." - R. S.

"I like the overall level of service." - K. B.

"His effort, consistency, working with me, and that Tony Vidal kept in touch." - D. N.

"They were friendly and good to work with." - D. O.

"He is a good guy and they did a good job." - W. P.

"I liked the person I dealt with: Richard Redmond." - B. C.

"They are very competent." - S.

"Sheri Fetter was very good." - D. R.

"They had good response time." - D.

"I like the efficiency." - L.

"They got us the loan that we wanted." - D. L.

"They delivered what they promised." - M. B.

"They have a good attention to detail and are also very responsive." - D. F.

"I have dealt with Linda (our loan agent ) many times and I like doing business with her." - S.

"Things went well. Everything was handled in a timely manner." - M. S.

"We have used them in the past. All and all, they are very good." - J. S.

"They were very responsive and their quality was good." - J.

"I liked the expertise of Susan Drawdy best of all." - S. A.

"They were nice people and friendly." - E.

"They were accurate, timely and efficient." - D.S.

"Working with the agent, because I don't have to fill out as much documentation." - L.S.

"It was easy." - J. D.

"Dealing with Karen Rhodes and Lois Lee." - B. D.

"They provided a good service." - G. D.

"They have flexibility in their loans, and I used to appreciate their timely return of phone calls." - P. B.

"Warren did a really good job, and was very professional." - B. A.

"They were fast." - S. K.

"Sari is just wonderful." - M. S.

"They're great; I've used them several times." - J. M.

"The gal knew her stuff and knew when to act." - P. T.

"They were great, the salesperson was excellent." - W. F.

"They listened to us and followed through." - D. S.

"The rep" - R. B.

"The personal relationship. I've used them three times already" - N. B.

"Same person to work with all the time" - J. D.

"They pay attention to your needs" - J. F.

"You get to talk to one person as a contact"
- D. F.

"The individual attention" - S. F.

"They go the extra mile" - K. H.

"I trust them. There's no hassle" - W. H.

"You get to work with one person who is always very helpful" - P. J.

"Personalized service" - B. A.

"I don't know really. They respond" - R. B.

"I like the person I deal with " - E. B.

"The personal attention" - J. B.

"The personalities and the attention to detail"
- P.C.

"Professional, courteous service and you get personal attention" - D. C.

"Helpful" - R. A.

"They just do it all, they know their products & I'm very satisfied" - T. B.

"They have it together. Nice to work with" - R. B.

"The best thing about All California Mortgage is that they are close by" - S. B.

"Personal service from Bonita was fabulous" - J. B.

"We are more than happy with them" - K. B.

"The attention you get by your rep" - M. D.

"They're excellent, they're efficient, they return phone calls" - R. G.

"I have a long personal contact with a person there & I trust their opinion" - M. H.

"They always answer his questions when he calls especially regarding points & stuff. He handles all of that" - J. H.

"Lisa MacLean-Fonarow, she's very on the ball considering how busy she is" - G. H.

"You could say perfect everything" - Mr. B.

"They seem efficient" - Mr. C.

"They took us through the process and paid attention to our needs" - Mr. C.

"The broker I deal with just takes care of everything for me. Makes less work for me." - Mr. E.

"The way they do business seems professional. They are available to answer any questions" - M. B.

"They are warm and engaging" - V. E.

"Accessible" - C. H.

"They are helpful and informative" - M. H.

"They are willing to answer questions" - F.J.

"They are easy to talk to and deal with" - P. A.

"The professional and personal dealings" - N. B.

"The responsiveness and kindness" - N. B.

"Professionalism" - G. B.

"The professional relationship. They are accessible" -G. B.

"Vince is an ethical professional" - M. C.

"I have a good relationship with the rep" - D. C.

"I get professional service" - A. C.

"They are helpful" - T. B.

"They are always willing to help" - R. C.

"They are efficient and respond right away"
- M. G.

"They're local and convenient" - Mr. A.

"You deal with one person instead of having to go through the mill" - Mr. C.

"The overall knowledge & service" - Mr. D.

"The attitude and helpfulness" - Mr. G.

"The personal touch of working with one individual"
- S. C.

"One person to deal with" - S. D.

"The personal service" - M. H.

"Oh, I think the personalities" - T. J.

"You get attention and response" - M. A.

"The guidance" - C. B.

"The one-on-one " - M. B.

"The overall communications" - J. B.

"They are responsive" - W. B.

"The professionalism and willingness to help" - J. B.

"They are very helpful" - E. C.

"They know what programs they can help you with. They explain and are very helpful" - S. C.

"They seem to know how to please the customers. They are very nice" - D. E.

"You can get in touch with them" - Mr. C.

"The service as far as the rating of the value of our home" - Mr. C.

"The information they provide" - Mr. D.

"Personal service, they're friendly people" - Mr. G.

"They keep us up to date on important issues" - Mr. G

"The help we got " - K. G.

"The professionalism" - B. B.

"I'm using them" - K. C.

"They know me" - G. B.

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