Auto Repair

Marin County

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What did you like best about All Autos, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/21/2003 and 5/15/2008. Customer last names have been initialized for privacy. 

"They're honest and they're on time." -Anna R.

"The service was good." -Bonnie S.

"Good service and they are close to my house." -Chris Y.

"Their service is great. They are totally honest and straightforward. They look me in the eye and explain everything." -Gail P.

"I've been using them for years. They always communicate well. They call me back and tell me what's going on." -Gina R.

"They're diligent and honest in diagnosing my truck. They make good suggestions. The truck runs like new. Another person had recommended a $3400 repair. I just needed to change the fuel filter and the oil. They helped me out and the communication was good." -Hugh F.

"They seemed concerned enough to work with me and figure out what the problem was. They showed me respect during the process. That was nice to see." -Jim F.

"The friendly service, and they were very thorough. I appreciated the service. The records they gave me were very detailed." -Keith A.

"They give good service. I really feel as though they're honest and straightforward. They don't charge me for things I don't need." -Lila F.

"They're consistently perfect. They're easy to deal with, honest, and they're priced correctly. They get the job done on time." -Margie E.

"They had a quick service. They did just what they said they were going to do. From my personal experience, they were excellent." -Matt B.

"Yann knows just about every car that exists, foreign and domestic. He has a clean shop with good mechanics. He talks to me and determines my money situation. He'll offer me a deal if my bill is big. He does everything right. I've been going to him for about ten years." -Mike S.

"I like the personal service and the honesty. They don't do anything that they don't need to do. They tell me exactly what needs to be done and what can be deferred. I appreciate that honesty. It's very important. They're very good mechanics. Yann and his crew are swell guys." -Pete G.

"They were thorough, straightforward, and very honest about what needed to be done." -Bill H.

"Everyone is great. Those guys really have it together. That's why I go there." -David R.

"The friendliness and the quality of service" -Gary W.

"They seemed to be direct, honest, and competent." -Gil D.

"They're straight with me. They show me the parts and they do the repairs. They're upfront with women. They treat my wife as they treat me. Their pricing is reasonable." -Jim L.

"They explained exactly what problems the car had and how it was going to be fixed in detail." -Kathleen K.

"They did a safety check and the guy was very thorough. He gave me a lot of good information about what the car needed." -Lisa O.

"Good service, nice, friendly people, and they didn't pressure me." -Michael S.

"They were thorough." -Peggy J.

"They're honest. I feel that they take the time to explain things. I never feel that I'm being taken advantage of. They're a pretty straight-up organization." -Peter A.

"Their efficiency" -Ali B.

"They did the job. There was no fuss." -Bob C.

"Courteous, honest, service great" -Annmarie P.

"Service, friendliness and personal connection, on time, reasonable" -Alyse M.

"Knowledgeable, local" -Lea L.

"Adrian and Yann, they are extremely honest" -Margie E.

"They pay attention to my concerns and solve the problem, they're honest" -Larry C.

"Customer service" -Laurel G.

"Helpful, knowledgeable, quick appointment" -G. Graham C.

"Attitude, competence, timeliness" -Charlie B.

"I can trust them to give me the straight story about what my car really needs; they are friendly, reliable and fast, and convenient" -Laurie G.

"Dependable, always willing to make an appointment, they're honest" -Anne W.

"Trustworthy, we've used them for years" -Judy J.

"Quality of the mechanics, they keep track of my autos and fix any problems" -Bob R.

"They take care of your car and they're great to talk to; I like the fact that the same guy takes care of me all the time" -Diana D.

"Know what they're doing; I like the personnel; they accommodate me with picking up and delivering the car" -Janet M.

"They fix your car and it stays fixed; good customer relations and they explain things well" -Brian P.

"Personal service, high quality work, quick service, fun to deal with" -Annette K.

"They always take you quickly, they check if out carefully, reasonably priced" -Jane M.

"Their honesty, he's there when I need him, he advises me what to do" -Claudia B.

"Personal attention, they work with you"
-Jeannedarc C.

"Friendly, honest" -Karen V.

"I can trust them, they take good care of us" -Erika S,

"They finish the job when they say they will, work is good, they're friendly" -Bill K.

"Job well done, courtesy" -Margaret B.

"Friendliness and technical ability, very honest" -Martin G.

"Location and flexibility" -Elmira L.

"I've know them for a while, I trust them" -Matt M.

"Great service and they're honest" -Bonnie S.

"Honest, ethical, good work, accessible" -Donna M.

"Honest, they know me, they work quickly" -Oveda M.

"They get you in quickly, Adrian knows everything about autos, they always tell you the cost in advance, they have the best mechanics" -Rob O.

"Reliable, they do good work, I trust them, they're close to me, they're prompt"
-Dorelle B.

"Fair price, job was done right" -Anya A.

"Personal service, quality work" -Bob B.

"Very accommodating, worked hard to solve my problem" -Norm C.

"Their attitude, ability to get the work done on time" -Cathy J.

"They get the work done right and on time, prices are pretty good" -Bob M.

"They're pleasant, they do it on my schedule, it's convenient to my house" -Gerda T.

"Good service and good work" -Thomas C.

"Honesty, they tell it like it is" -Eric W.

"They're great guys and they're thorough and they look out for you" -Pat G.

"Yann's my best friend" -Steve R.

"Personable service" -Zack A.

"They're honest" -Cecile B.

"Their availability, and it's a pleasure working with them" -Theron L.

"There very friendly, very knowledgeable and very honest" -Rita O.

"Everything, they're honest and timely" -Bob D.

"They're great, nice and honest" -Steve S.

"Honesty and they try to work with you" -Terry K.

"They take a personal interest in their customers" -King C.

"They explain everything to me" -Marcia M.

"You don't have to wait for smog test" -Robert P.

"Honesty" -Elizabeth P.

"Friendly, quick, trustworthy" -Kat F.

"Honest; they don't fix things that don't need fixing, they fit you in, they're polite" -Bonnie W.

"Convenient, they get me in and out" -Mary A.

"Friendly service, reasonable price, very helpful, they took me without an appointment" -Jim R.

"Openness, efficiency" -Henry D.

"Personal quality of service, they know our car and us" -Thomas F.

"They hold to their schedule" -Stuart D.

"I can trust what they say, they stand behind their work, integrity" -Nancy C.

"Responsiveness, honesty, when you call you speak to a live person, the person who does the intake actually does the work" -Pete G.

"Honesty, they don't try to sell you what you don't need" -Dottie C.

"Everything, we've been using them for years" -Craig I.

"They are honest about the auto repairs, they are quick in doing the repairs" -John R.

"Personal interest in the customers, honesty, don't do unnecessary work" -Cathy M.

"Quick service, I like the people" -Annie S.

"I can trust them, they know what they're doing" -Martha A.

"They are clear about what has to be done and the cost breakdown, they put things in priority order" -Judy S.

"Detailed bills that say exactly what they've done, they're professional, friendly" -Peter A.

"Honest, I trust them, they're good at customer relations" -Irene A.

"Thoroughness" -Bruce C.

"Adrian and Yann, they take us in quickly, if there's any problem they fix it" -Peggy H.

"Honesty, diagnosed the problem and fixed it" -Marian S.

"Good work, I trust them" -Oliver P.

"Honesty, reasonable price, thoroughness" -Tim C.

"Good and friendly service" -Tony C.

"They're a locally-owned business" -Sally F.

"They're very professional and they know what they're doing" -Judy S.

"They're very honest and they try to keep the prices reasonable" -Joann F.

"I don't know, they're good" -Jay J.

"They're very straightforward and helpful" -Daniel G.

"Van runs better than before" -Tom W.

"He's straightforward and honest, he'll refer me elsewhere if he can't handle the problem"
-Cindy O.

"They're nearby to my house" -Karen L.

"Personal contact" -Jack L.

"They take care of you quickly, good job"
-Don N.

"Very straight with me, good communications, cared about me and my car" -Derek H.

"Friendly, do a good job, I like them personally" -Victor A.

"Friendliness, they know what they're doing" -Tim T.

"Convenient to me, I know them for a long time" -Terry H.

"They're close" -Carmen M.

"Convenient" -Elsa L.

"Friendly and helpful" -Marty R.

"I trust them, when something went wrong they fixed it and didn't charge for parts" -John M.

"Close and convenient, I trust them" -Reese S.

"Honesty, we go to All Autos even though our car is under warranty, because of their honesty" -Pamela A.

"Quick turnaround" -Roy P.

"Easy to work with" -Laura H.

"Nice people" -Matt Q.

"The people" -Myrna M.

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