Flooring Showrooms

Contra Costa County

The Floor Store

(925) 828-1559

7177 Amador Plaza Rd.
Dublin, CA 94568

www.floorstores.com
BretL@floorstores.com
Larry Flick, Owner
Bret Lowder, General Manager

SERVICES
Carpeting & Area Rugs
Hardwood Flooring
Laminate Flooring
Marble & Granite
Sales, Installation & Care
Tile
Vinyl Flooring

HOURS
Mon – Fri: 9am – 7pm
Sat: 9am – 5:30pm
Sun: 11am – 5:30pm

CREDIT CARDS
American Express, Discover, MasterCard, Visa
In-Store Financing Available

Workers Comp. Ins.
State Lic. No. 743630
Liability Insuranc
Business Practices
Current Complaint File
Legal & Finance

CUSTOMER LOYALTY
Based on 100 random customer surveys made since July 2008 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction with the quality received.”

RATING STATUS
We declare that The Floor Store has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1377.

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Survey Comments

The Floor Store opened for business in 1996 with a single location in Richmond. Since that time it’s grown to include six locations and one of the largest selections of flooring products in the Bay Area. The Floor Store owner Larry Flick began his career in the flooring industry as a teenager, working with his father. After running wholesale and manufacturing businesses in Georgia, he moved to the West Coast and shifted his focus to retail operations. Today, the Floor Store serves customers throughout Northern California.

The Floor Store stocks an amazing variety of flooring materials. Choose from colorful carpeting and area rugs, beautiful natural hardwoods, durable vinyl and laminates, or classic, elegant natural stone or tile. Their knowledgeable staff will help you select exactly what you need to suit your lifestyle, décor and budget. Their huge inventory ensures that you won’t have to wait for weeks to enjoy your new floor. Next-day installation is often available, and everything is backed by product and labor warranties.

Browse The Floor Store’s online catalog at www.floorstores.com (where you can also find special values and request a free, no-obligation estimate). Then, visit their San Rafael or Dublin showroom to personally select your new flooring. Major credit cards are accepted and in-store financing is available.

COMPANY PHILOSOPHY
“Customer satisfaction is our top priority. We strive to give top-notch service and to provide the largest selection of products at competitive prices Our slogan is, ‘if it goes on your floor, it’s in our store’.”

EXCERPTED SURVEY RESPONSES
“The service and the floor quality were excellent. The installers also did a great job.”—Elizabeth A.

“I liked the personal service and their prices. I also liked the professional attitude of the salespeople there. Everything that I asked for was done on time and in a good way.”—Joan G.

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