Computer Service & Repair

Contra Costa County

Schrader & Son

(925) 937-3062

Serving Contra Costa County

www.schraderandson.com
Donald@schrader
andson.com
Donald Schrader, Owner

SERVICES
Commercial & Residential
Hardware Repairs & Replacements
Spyware & Virus Removal Networking Service
Exchange Servers

HOURS
Commercial:
Mon – Fri: 8:30am – 5pm
In-Home Service:
Sun – Sat: 7am – 8 pm

Workers Comp. Ins.
State Lic. No. 83178
Liability Insurance
Business Practices
Current Complaint File

CUSTOMER LOYALTY
Based on 100 random customer surveys made since August 2008 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction with the quality received.”

RATING STATUS
We declare that Schrader & Son has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1397.

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Survey Comments

Technology is great – when it works. When it doesn’t, it can bring your life to a screeching halt. Sometimes it’s hard to know where to turn for help. Unless, that is, you live in the Contra Costa County area. In that case, you can rely on Schrader & Son.

The Walnut Creek company specializes in computer troubleshooting and repair, hardware and software setup, networking solutions and data protection/recovery. A one-stop technical resource, the experts at Schrader & Son will help you with everything from choosing a personal computer for home use to completely networking and integrating your office systems. They’ll install hardware and software, remove viruses and spyware, show you how to use equipment and applications and help you out if something goes wrong.

In-home service is available seven days per week from 7am to 8pm, and on-site service for businesses is offered Monday through Friday from 8:30am to 5pm. Responsive and prompt, Schrader & Son will do their best to accommodate your schedule and have your computer up and running as quickly as possible.

COMPANY PHILOSOPHY
“Our primary goal is to protect the customer’s data. You can install new software and electronic components, but data is irreplaceable. Whether it’s of sentimental value or critical to the customer’s business, we consider it the most important part of any system. We’ll go out of our way to ensure that your equipment works efficiently and that your computers and your work are thoroughly protected.”

EXCERPTED SURVEY RESPONSES
“Don is very good. He knows what he is doing. He can figure out ways to make things simple for you.”—Ken G.

“Don is quick. He gets to the point, does the job, and that’s it. I have recommended his services to my friends.”—Theresa C.

“They have quick response times, and they fix our computer issues. They can do anything.”—Steve W.

See Survey Comments