Auto Repair
Contra Costa County
Roesbery Car Care(Oak Grove Road)
(925) 939-4848
(925) 249-6704 (Fax)
2411 Oak Grove Road
Walnut Creek, CA 94598
www.roesberycarcare.com
Mike and Diane Roesbery, Owners
Justin Spitzer, Service Manager
SERVICES
All Repair & Maintenance
Service Smog Checks
Engine & Transmission Replacement
HOURS
Mon – Sat: 7:30am – 5pm
CREDIT CARDS
American Express
Visa
MasterCard
Discover
MEMBERSHIPS
ASE Certified Technicians
Toyota Master Technician
GUARANTEES
1 Yr/12K Miles on Labor
3 Yr/36K Miles — Engines, Transmissions
Per Manufacturers’ on Other Parts
Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
State Lic. No. 166276
CUSTOMER
LOYALTY
Based
on 164 random customer surveys made since September 2002 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
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RATING
STATUS
We declare that Roesbery Car Care(Oak Grove Road) has passed all of the rating steps and has earned the Diamond
Certified award, Certificate No. 168.
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Mike Roesbery has been in the auto- motive industry since the late 1970s. He began his career as a mechanic and launched his first business at age 24. Since then, he has owned and operated multiple locations under the Roesbery Car Care name—a name that has become synonymous with friendly, quality automotive and customer service. Roesbery provides repair services of every description, from oil changes and smog checks to scheduled maintenance and engine and transmission replacement. And if you need a ride home or to the office, they’ll be happy to accommodate you.
COMPANY
PHILOSOPHY
“We have built our family owned and operated business on the basic principals of good customer service and quality work. Our employees are friendly and helpful, and will always take the time to explain problems and outline all possible solutions to your auto repair problems. We’ll recommend what needs to be done now, and point out anything that might become an issue in the near future. Roesbery uses only quality products and always delivers the highest standards of workmanship. We’ll do our best to have you back on the road as quickly as possible.”
EXCERPTED
SURVEY RESPONSES "They get me in and out quickly."—Jason G. "They're never too busy for me."—Robert J. "They guy who wrote up my work order took the time to explain everything to me."—Adam M. "They know what they're doing there and they get it done right away."—Mary R.
"They took me in right away and were very pleasant.” —Jade D.
