Auto Body

Contra Costa County

Mirage Auto Craft

(925) 682-8282

2241 Monument Blvd. Suite N
Concord, CA 94520

www.mirage
autocraft.com
mirageautocraft
@sbcglobal.net
Jose Ramos, Owner

SERVICES
Auto Body Collision Repair and Paint

HOURS
Mon – Fri: 8am – 6pm
Sat: 8am – 4pm

Workers Comp
State Lic. No. AJ241749
Liability Insurance
Business Practices
Current Complaint File

CUSTOMER LOYALTY
Based on 71 random customer surveys made since January 2007 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction with the quality received.”

RATING STATUS
We declare that Mirage Auto Craft has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1018.

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Survey Comments

Mirage Auto Craft is a state-of-the-art auto body and collision repair facility. Owner Jose Ramos possesses a degree in auto collision repair and made it his full–time vocation when he took over ownership of the Concord based business.

The family owned and operated shop offers a variety of repair services, all performed by ASE and I-CAR certified technicians. They can replace your fender, straighten the frame of your car or perform a complete frame replacement. Their equipment is the best in the business and the technicians continually train to keep up with advances in technology and repairs.

Mirage Auto Craft realizes that having your vehicle in the shop can wreak havoc with your regular routine. To minimize inconvenience to the customer, they offer shuttle service and assistance with car rental. If you have insurance, they are happy to help you file the claim. Should you be responsible for the cost of the repair, they will work with you to find a pricing option you can afford.

COMPANY PHILOSOPHY
“Our goal is returning your vehicle to safe operating condition and making it look great. We always ask ourselves, ‘if this was my own car, how would I want the job done?’ Our motto is ‘done right the first time.’ We confidently back all of our work with an excellent service warranty.”

EXCERPTED SURVEY RESPONSES
“Jose is very personable and knowledgeable. He
made the whole experience comfortable.”
— Alana O.

“They guarantee their work and I like everything about them. They are very clean and they do good work.” — Farid H.

“The work was done well, the price was fair and we got the car back before it was promised.” — Max W.

“They are friendly, responsive and they do good work.” — Carlos E.

“They fixed my car quickly.” — Juan R.

“They were very nice. They told us what they were going to do and did it.” — J.G.

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