Hardwood Floors

Contra Costa County

Clayton Valley Hardwood Floor, Co.

(925) 672-2597

(925) 689-0208

(925) 672-2538 (Fax)

Serving Contra Costa County

Steve and Paul Woerner, Owners

SERVICES
Wood Setting & Finishing
Medallions
Inlays
Borders
Resurfacing
Refinishing
Repairs
New Construction & Remodeling

HOURS
At customer's convenience

GUARANTEES
12 Months on Labor


Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
Legal & Finance
State Lic. No. 700412

CUSTOMER LOYALTY
Based on 122 random customer surveys made since September 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

1 2 3 4 5 6 7 8 9 10

RATING STATUS
We declare that Clayton Valley Hardwood Floor, Co. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 749.


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See Survey Comments

The Woerner family understands what it means to be reliable. This father-son team has owned and operated Clayton Valley Hardwood Floor Co. for thirteen years. Steve and Paul pride themselves on being conscious of their customers’ needs. Simply put, they show up when they say they’re going to be there. They understand that when someone has a floor done, they’re inconvenienced. Your furniture is out of the house and often the home needs to be vacated until the work is completed. And that’s why their priority is getting the job done right and on time, so you’re back to normal in a timely manner.

Clayton Valley Hardwood offers an extensive collection of woods from traditional oak, pecan and hickory to the more exotic varieties such as Brazilian cherry. Customers can go directly to the supplier’s showroom or warehouse to view the woods installed and finished on the floor.

This takes a lot of the guesswork out of a major decision whether you’re building a new home or remodeling a room.

COMPANY PHILOSOPHY
"We’re really committed to quality. Our focus is on doing the job right which means keeping to a timely schedule as well as excellent craftsmanship. We try to do all of it like we’d want it done in our own homes.”

EXCERPTED SURVEY RESPONSES
“They were on-time, they were nice, they were fair, and they do quality work.”–Paul W.

“They did a beautiful job. They were considerate, communicated well, and were clean.”–Harvey M.

“I liked best that they were hands-on, always available to talk to and that they listened. They made recommendations but didn’t tell you what to do. The craftsmanship and the results were outstanding. Plus the fact they followed up is a credit to the way they do business.”–Gale B.

“They were very personable, they communicated well and did a good job explaining things.” –Sophie K.

“They were easy to work and very professional.”—G.B.

See Survey Comments



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