Pest Bird Control

Contra Costa County

Birds Away / Pigeons Away
A division of Van Gelder Enterprises Inc.

(800) 825-9040

(925) 798-9064 (Fax)

2575 Stanwell Drive, Suite 100
Concord, CA 94520

www.birdsaway.com
info@birdsaway.com
Bob Van Gelder, President

SERVICES
Pest Bird Control
Residential, Commercial & Industrial

HOURS
Mon – Fri: 8:30am – 5:30pm
24/7 Answering Service

CREDIT CARDS
Visa
MasterCard

EMPLOYEES
21

GUARANTEES
5-year Minimum Performance Guarantee


Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
Legal & Finance
State Lic. No. 724529, 4583

CUSTOMER LOYALTY
Based on 125 random customer surveys made since November 2008 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

1 2 3 4 5 6 7 8 9 10

RATING STATUS
We declare that Birds Away / Pigeons Away
A division of Van Gelder Enterprises Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1449.


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Since 1985, Birds Away/Pigeons Away has been providing humane solutions to pest bird problems. The company was a natural addition to Van Gelder Enterprises, a firm that has provided other types of building care specialty services for over 35 years. Bob Van Gelder’s Birds Away/Pigeons Away has enjoyed a virtual 100% success rate in deterring birds from residential, commercial and industrial sites.

Bird activity can be more than a mere annoyance – pest birds spread over 60 diseases to humans and animals. Their droppings are highly corrosive and can damage metals, paint finishes, vinyl and fabric. They also make sidewalks slippery and are just plain unsightly. Annual cleanup costs can be significant. And without adequate protection, structures are often immediately re-contaminated. Birds Away offers permanent solutions using combinations of gels, stainless steel prongs, mild shock tracks, coil wire plus tailor fitted mesh and netting. Birds are successfully deterred, but never harmed. Thorough cleaning and sanitizing services are included in each project. All work is guaranteed for up to 5 years, and Birds Away stands behind their products, installation and performance. Call any time – you’ll always speak to a live person, 24 hours per day, 7 days a week.

COMPANY PHILOSOPHY
“From our inception, quality work has been the key to our success. Service, value and positive results are the foundation upon which we have built our business. We strive to maintain a highly skilled staff who will meet and exceed the expectations of every customer…and we do.” —Bob Van Gelder

EXCERPTED SURVEY RESPONSES
“They were efficient. I did not get the run around.”—Charles A.

“They are quick, efficient, and decently priced.” —I. J.

“They were willing to consult with me even though we had a special situation. I just thought they were great.”—Goska J.

See Survey Comments



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