Ken Robello is ASE Master Certified and has been a mechanic in the Concord and Walnut Creek area for over 25 years prior to taking over Acme Auto Repair. His customers describe him as an excellent mechanic and an honest, reliable person. Essential qualities thatpeople look for in an auto shop.

Shannon, who takes care of administrative details, emphasizes customer comfort level as one of Acme’s strong points. The staff is always available to answer questions and explain what’s needed and what’s been done for those of us who aren’t necessarily “savvy” about the modern intricacies of the vehicles we drive.

The Robellos carry on the family-owned tradition at Acme Auto Repair. Founded in 1950 by the Kissinger and Mannion families, Acme is especially concerned with quality and reliability. They use the highest quality parts to back up their work with one of the best warranties in the business: 1 year or 12,000 miles.

COMPANY PHILOSOPHY
"Our goal is to make the automotive repair experience friendly and successful. We are committed to serving our customers with professional automotive repair at a reasonable cost using qualified technicians and quality parts that are guaranteed. We stand on sound business principles and uphold high ethical standards. We are committed to customer satisfaction.”

EXCERPTED SURVEY RESPONSES
“They always give a written estimate. Also, they’re personable and they work with you as far as getting the most for your money. Basically, they fix what is most important rather than charging you for less important things that could wait. The follow up is great too.”–Lisa S.

“They were prompt and did an excellent job. I’m very pleased with the work.”–Paul G.

“Their prices were good and fair, plus the work was good. I’m very satisfied.”–Ivie C.

“I feel comfortable with them.” —Jim M.

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