Floor Installation

Alameda County

Wolfe's Floor Covering, Inc.

(925) 551-7292

Serving the Bay Area

Gary Wolfe, Owner

SERVICES
Carpeting
Ceramic Tile
Hardwood Flooring
Sales & Installation

HOURS
Mon – Fri: 8am – 4pm

CREDIT CARDS
Discover,
MasterCard
Visa

GUARANTEES
60-Day Satisfaction Guarantee Including Labor and Materials

CERTIFICATION/TRAINING
All Employees Dealer Certified

Workers Comp Ins.
Liability Insurance
State Lic. No. 758985
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 79 random customer surveys made since Feb. 2002 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Wolfe's Floor Covering, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 013.

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Survey Comments

Gary Wolfe, owner of Wolfe's Floor Covering, Inc., has over 43 years experience installing all types of flooring. As a young man, he was often called upon to lend a hand to the family business. Years later, he continued the family legacy by taking over ownership of the store.

Wolfe's Floor Covering specializes in sales and professional installation of hardwood flooring, ceramic tile and carpeting They carry national brands that people know and trust. They won't put a product in any home or business that they wouldn't have in their own.

Wolfe's Floor Covering employees hold numerous dealer certifications for the brands and products they install, and are continually training to keep up with the latest products, trends and installation techniques in the industry. If a customer is not satisfied within the first 60 days following installation, they will replace the flooring, including labor and materials.

COMPANY PHILOSOPHY
"Our store has a simple and straightforward mission: to provide quality installation and second-to-none service at an affordable price. Our family owned and operated company follows the 'old school'method of doing business by providing hands-on sales and service. We take a personal interest in each customer's needs. All our installation professionals are company employees who share our philosophy and work ethic. We value our people and take pride in the level of service they provide. It's our goal to be the top performer in our industry."

EXCERPTED SURVEY RESPONSES
"I thought they were very knowledgable about their products."—Gloria C.

"The salesperson didn't push us. We looked around until we found what we wanted."
—Tom L.

"We had a lot to choose from."—Bill D.

See Survey Comments

 

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