Carpet & Upholstery Cleaning

Alameda County

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What did you like best about Valley Carpet Cleaning?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 3/27/2007 and 4/10/2007. Customer last names have been initialized for privacy. 

“Their timeliness” - Lisa B.

“They do a great job and the pricing is fabulous. He's always flexible with my schedule.” - Shelley B.

“They were thorough, prompt, friendly, very professional and they exceeded my expectations. It's a great carpet cleaning service.” - Jonathan B.

“The carpets look great and Will is very nice.” - Jennifer C.

“He put extra effort to make sure he gets the stains out.” - Joyce C.

“The guy who came out was really knowledgeable and had a good personality. The carpets were clean.” - John D.

“Their prices are good.” - Kerry D.

“I like Will. They did a great job.” - Kim D.

“I liked their honesty and trustworthiness. I also loved that he had a 30-day callback period. If I had any spills within these 30 days, he would come back and take care of the problem.” - Nancy E.

“Will is very good. He's always easy to work with and always does a great job. He takes a lot of pride in his work.” - Mira G.

“They were flexible.” - Lynn G.

“The reason I chose them is because it's a family-owned business. The owner comes and does the work. I don't like dealing with some large company that just sends out other people to do the work.” - Wendy H.

“Once he got here, he got the job done very quickly.” - Victoria H.

“They showed up on time.” - Mari H.

“He answered the phone and did a good job.” - Rob I.

“He was courteous and he worked very hard to meet my needs in places that needed extra attention.” - Shirley J.

“They were very good.” - Amree J.

“Will did a great job explaining everything. He really attacked the problems we had and he delivered.” - Holly J.

“The carpet is clean.” - Raymond L.

“I thought he was prompt and efficient.” - John M.

“I've been using them for years. I have a history of good customer satisfaction with them. They're reasonable, prompt, friendly and professional.” - Donna R.

“He was on time, professional and he did a good job.” - Carla R.

“He doesn't try to sell you things.” - Sandy S.

“They did what they said they would.” - Jason S.

“He was knowledgeable and gave me feedback on what I should do with certain stains.” - Devon T.

“He's knowledgeable, professional and he has good customer service skills.” - Perry V.

“He did a good job, arrived on time and he was trustworthy.” - Mark W.

“The service they provided was good and they made sure all the corners and circular stairs were removed.” - Kathy W.

“He was on time and the price was good.” - for C.

“He was very considerate and he went above and beyond what needed to be done.” - Debra B.

“I think they're very professional.” - Larry C.

“They were very courteous.” - Natasha E.

“They were prompt and his rates were reasonable.” - Tracy E.

“They did a really good job with everything. We were very satisfied.” - Brett E.

“Very thorough, courteous and on time” - Charlie F.

“They were professional and got the job done.” - Denise H.

“He's accommodating and nice. He does a good job when he comes.” - Susan I.

“Attention to detail” - Art K.

“He came and got the job done well.” - Judy M.

“The personal customer service, the reminder card and the 30-day guarantee to come out if the stains come back” - Tina P.

“Easy, friendly, dependable and trustworthy” - Karen S.

“They were easy to work with.” - Sharon S.

“He came out quickly and got the stains out.” - Deanna S.

“They seemed to be very personable and they did a good job.” - Kathy V.

“They were on time and did a good job.” - Debbie A.

“They seemed to know what they were doing and had the right equipment. They did a good job.” - Bob B.

“He was very accommodating to my schedule.” - Ryan B.

“They were very fast and very clean.” - Lita C.

“They are reliable.” - Mark C.

“He was honest, prompt and the carpet stayed clean.” - Craig E.

“They were able to schedule me and they came out quickly.” - Tom F.

“They did just what they said they would do.” - George F.

“He was friendly and nice.” - Betty H.

“They were convenient and they came out right away.” - Jackie K.

“They are easy to do business with.” - Cliff M.

“They were courteous, prompt and they did a pretty good job.” - Susan M.

“They were prompt; they got the job done and came here when they were supposed to.” - Vince M.

“I liked Will.” - Rod M.

“They seemed to be straightforward and prompt.” - Mr. O.

“They got most of the stains out.” - Tracy P.

“The first few times, they did a good job and the price was right.” - Tina P.

“They were courteous, professional and on time.” - June R.

“He's reliable, professional and gets the job done quickly.” - Janna D.

“The guy who came out seemed to be nice.” - Ed H.

“They were able to meet my time frame.” - Wendy M.

“They are always on time and very dependable.” - Emily T.

“He's a nice guy and shows up on time.” - Marcia R.

“They were prompt, quick and very nice.” - Bobbi C.

“I liked will. He was very nice. We ended up with a huge stain, but he came back to fix it.” - Patricia M.

“The guy who came out was friendly.” - Monica P.

“I thought the gentleman was very personable and he seemed willing to come back if needed.” - Anore S.

“They came out here pretty quickly.” - Karen S.

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