Glass

Alameda County

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What is the best thing about The Glass Man?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 3/10/2004 and 3/24/2008. Customer last names have been initialized for privacy. 

"Their responsiveness, and they got the job done." -Mary P.

"They were efficient. They knew what they were doing, and their price was competitive." -Sharon Y.

"They were knowledgeable, and they knew what they were doing." -Mark C.

"They were very efficient and nice." -Zach Z.

"The satisfaction I received from the gentleman that came out, he had good customer service skills." -Rita C.

"They were very quick." -Maureen M.

"They have been one of my contractors for a long time. They always do a beautiful job." -Tom C.

"Their professionalism, and they knew what they were doing." -Bridget

"The people" -Sandi C.

"They were efficient, and they did a good job." -Barbara R.

"They were professional, nice, and very accommodating." -Laura K.

"Their attention to detail and craftsmanship, and the owner seemed to care about doing a good job. He was very knowledgeable." -Phil A.

"They are local." -Tom E.

"They came on time, and they cleaned up afterwards. They also came back and took care of a problem I had with one of the windows. They were very professional." -Joanne D.

"They were a gift. They showed up on time and cleaned up the job site. They did everything so perfectly. I couldn't ask for anything more from such a great company." -Al H.

"They were efficient, capable, and professional. They did an excellent job." -Joe C.

"Their timeliness and response" -Dora B.

"They are very reliable, and they do a good job." -Lee H.

"They did exactly what they said they would do. The windows came out great." -James S.

"The customer service I received when I ordered the window" -Daron T.

"They are easy to work with." -Maria A.

"The quality of the workmanship was good. They had smart people who were on time, clean, and understanding. They responded fast." -Keith S.

"They are service oriented." -Laura F.

"The owner is a very nice guy." -Chris L.

"Friendliness of the worker" -Andrew

"They did a very good job and were very friendly" -Louise A.

"Personalized service was very good" -Kim A.

"Really fast response time and the worker was fast and good" -Marisa A.

"Both times we used them, they were able to do it that day, they're reliable, they do good work" -Toby

"They showed up on time and fixed the problem and they didn't charge a lot" -Grace B.

"They were very quick to respond to their needs" -Michael B.

"Did a skylight for us, they were careful about getting the furniture covered, they were friendly, after all those storms it's a good recommendation" -Herb B.

"They were very responsive and did a great job" -Keith B.

"Lady on the phone at the company was very courteous and informed" -Therese C.

"They were pretty personable" -Ben C.

"They were very polite and quick and clean, they did a good job" -Bob C.

"They seemed like they know what they're doing" -Colleen C.

"They are prompt and thorough, and I have used them four times" -Mary

"Lower prices" -Tom

"He is a very honest, the price was right" -Leopold F.

"They were prompt and it was a holiday, but they came out anyway, cleaned up and were very nice" -James F.

"Friendly, quick and attentive" -Grace G.

"Quick response" -Sharon G.

"It was simple and efficient" -Diana G.

"Quick to respond and the price was fair" -Bruce G.

"Prompt and professional response" -Virginia H.

"They were very prepared and worked quite well and brought the right glass, just really well prepared" -Sandra J.

"They came out right away are were very efficient" -Jenny K.

"They were friendly and did a good job"
-Peggy K.

"Very pleasant and prompt" -Flora L.

"Downright good people" -George L.

"They did an outstanding job on my table top which most places did not have in stock, fantastic" -Doris I.

"They were very prompt and communicated very well" -Darlene L.

"They respond quickly on the phone, were professional, the installer, who was from Turkey, was a true old-world craftsman" -Marty L.

"Price wasn't too expensive" -Nancy M.

"They were friendly, price was right and got the job done when they said they would" -Joyce M.

"Very friendly and they listened to me" -Mary M.

"They were able to come in about a couple hours when the window broke" -Kim M.

"Very nice man and good service" -Mrs. M.

"It was available, fast and very well done"
-Catarina N.

"They came quickly" -Julie N.

"The quality and they were helpful" -Vicky P.

"They were neat and respectful and in general did a very good job" -Rosemary

"They delivered what I asked for" -John S.

"They were very efficient" -Marty S.

"They were very patient and kind when here, good customer service" -Marilyn S.

"She is a landlord in Alameda and likes to support other local businesses" -Lisa S.

"They were professional and the puttying was very smooth, much more polished job than other companies" -Walter S.

"They did what they were supposed to do and came when they were supposed to come"
-Dora

"They didn't have to wait, very courteous and clean up after himself" -Greg T.

"Dealt with guy and was very friendly" -Lee T.

"They were prompt and friendly" -Virginia S.

"They came right away and did their job" -Joel

"They were available when she needed them and the price as reasonable" -Kitty W.

"They were able to take care of the problem she had" -Marcy W.

"They were fast and reasonable, service guy was nice, explained the process very well" -Lynn

"They knew what they were doing and were very thorough" -Wayne Y.

"They were prompt and thorough" -David A.

"They were able to do it in a day" -Bill B.

"They came on time and did job well" -Jim C.

"You can trust them" -Sandra

"They got the job done" -John D.

"Promptness" -Marty E.

"They were courteous and did a very good job" -Ann M.

"Price was reasonable and no runaround"
-Joy M.

"They came out here when the dog broke the front window" -Mrs. A.

"Their prices and their quality of work and service got them my business" -Mark R.

"We liked their service and they're very reliable" -Richard S.

"They came very quickly every time she called for service" -Nancy T.

"They were comprehensive and personable" -Teiahsha B.

"They came quickly when I needed them" -Judith B.

"They prices were good" -Henry B.

"They came quickly" -Kasey B.

"They were able to custom craft to my needs" -John C.

"Very courteous and helpful" Carolyn C.

"Prompt and professional response" -Nancy F.

"They came out promptly" -Peter F.

"Very quick" -Kelly G.

"It gets done when you need it" -Jim H.

"They are extremely prompt and very professional" -James M.

"The person who came out was very nice"
-Eugene M.

"They seemed professional, they were straightforward about the price" -Susan M.

"Very professional and responded quickly" -Henry M.

"It was fast" -James P.

"He did the job that she wanted him to do" -Florence S.

"They came when they were supposed to come and workman was very courteous" -Francis A.

"They did a job on Friday at 6 pm, they were very helpful" -Floyd K.

"They were fast and efficient" -Heather C.

"They were alright" -Nader D.

"The fast response" -Sharon K.

"Responsive" -John L.

"They were very prompt" -Diana T.

"They were very quick and got the job done"
-Chris W.

"Quick turnaround" -Christine A.

"Liked that it was local and no deposit" -Patti J.

"Promptness" -Jim B.

"The installer was nice" -Ann C.

"Very nice guy but sloppy" -Lee M.

"The work on site was excellent" -Emily P.

"They came and did the job very fast" -Angelina S.

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