Air Duct Cleaning
Alameda County
What did you like best about Service Champions?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/14/2004 and 4/26/2008. Customer last names have been initialized for privacy.
"They're great. I've been using them for years." -James H.
"They were prompt and on time. They did a very good job." -Albert A.
"Reasonably responsive, they know what they're doing. They're friendly." -Helen W.
"They were neat and polite. The work was good." -John D.
"They're polite and prompt. They do follow-up calls." -Aphrodite H.
"Everything was perfect. They're a good group of guys." -Barbara H.
"They did what they said they would do. They did the job quickly and efficiently. The guys who work there know what they are doing." -Marilyn M.
"They're on time. They know what they are doing and they do it well." -Robert W.
"They communicate well and clean up after themselves." -John S.
"They got the job done without any delays. We were happy with the service." -Robert O.
"Their customer service is great. They communicate well and answer all my questions quickly. Their work is top quality." -Pat H.
"They're on time. They complete the job in a timely manner. The guys are always friendly and courteous." -Jack C.
"Good fast service, excellent work, and they are nice." -Susan B.
"They were on time, efficient, and easy to deal with." -Sandra A.
"They were helpful, efficient, and very courteous." -Richard H.
"They seemed to know what they were doing." -Thomas T.
"Everything turned out well. They were pleasant to deal with." -Roger D.
"They were very attentive. They did everything they were supposed to do." -Kathy W.
"They come out, do the job, then leave." -Victor B.
"They seem very knowledgeable." -Charles M.
"They were quick, dependable, and efficient." -John C.
"They know what they are doing. We have used them for years." -Clifford R.
"They're a good company. We have used them several times over the years. They are trustworthy." -Tom P.
"All of the employees were extremely friendly, helpful, knowledgeable, and professional." -Kathy J.
"I thought they were very professional and upfront." -Ron G.
"They did what they said they would." -Edward L.
"They took their time to entertain all my relentless questions." -Greg H.
"They were polite, neat, and they explained everything really well." -Cindy M.
"They are very knowledgeable, and they answer questions." -Robert M.
"They were very upfront, and they explained everything in terms that I could understand." -Liz F.
"The man that came seemed to be very knowledgeable, and he explained things to me.” -Joe L.
"Professionalism" -Wilma C.
"I think they are very thorough and knowledgeable. The technician explained everything to me. He was very serious about his work, and he did an excellent job." -Angelo G.
"They were very friendly and competent." -Michael R.
"They were very prompt and efficient.” -Chuck B.
"They resolved the problem." -Bob F.
"We are happy with their work." -Jess C.
"They seemed to know their business." -John M.
"They are very prompt, polite, and knowledgeable." -Gary A.
"Courtesy and technical knowledge" -Richard C.
"I was very impressed by the fact that when they weren't able to keep the first appointment, they notified us. They even offered to give us our service at no charge in order to keep us as a new customer." -Paul H.
"They are very thorough." -Rebecca S.
"I think that they are really thorough with their inspection." -John V.
"I liked the fact that they were punctual." -David I.
"I thought they were fast." -Walter H.
"They were here when they said they would be, and they did what they said they would do." -Bill L.
"The quality service" -Paul S.
"The technician was courteous and he informed me with everything." -Nancy L.
"They showed up when they said they would and the technician was very professional and polite." -Kim B.
"The workers are very nice and professional, and they go beyond their work." -Josephine G.
"They were always prompt, polite and they did a good job." -Evelyn H.
"They communicate well and they told me what's going on." -Frank W.
"They're very neat and accurate, and they explained everything to me." -Mildred R.
"I liked the quick response and the friendly service." -Paul D.
"They did a good job." -Martha S.
"They were prompt." -Duane P.
"They were prompt." -Marilyn I.
"The thoroughness of the job" -Karen K.
"They did the job quickly and thoroughly." -Clifford S.
"I liked everything about my experience with this company." -Curtis L.
"They have very efficient men who are very pleasant and patient.” -Jeanne E.
"They are courteous, professional, and knowledgeable." -Kathy J.
"The men were wonderful." -Pat T.
"They were very professional." -Jay N.
"They were very professional." -John R.
"They were prompt, and I liked the presentation and interaction with the customers." -Richard Z.
"My experience with all of the people involved in my transaction was outstanding. I cannot praise them enough. They were professional, courteous, and knowledgeable." -Roberta M.
"They helped me a lot, and they answered my questions." -Carmen M.
"They were prompt, professional, and they cleaned up after themselves." -Paul H.
"I liked how the representative came out and gave us all the information. They were also very nice." -Joyce D.
"They were friendly, and they did the job." -Robert L.
"They are extremely knowledgeable and thorough in explaining things." -John G.
"The people" -Richard M.
"They did what they said they would do. They also answered all my questions and cleaned up after themselves." -Jackie H.
"Efficiency" -David S.
"They were professional, efficient, and clean." -Rose M.
"They were very professional, and they seemed honest." -Jim P.
"I liked that they did a preliminary investigation of my system. They sent a younger less experienced guy in the beginning, but followed up with a more experienced guy who confirmed that the younger man was correct." -Neil R.
"The workers did a really good job." -Elizabeth P.
"They are very reachable." -Maryann Z.
"They were very polite and efficient." -Howard R.
"I liked that they were punctual, and they did what they said they would do." -Vera S.
"Good price and follow up" -Laurie K.
"The work was done well, they were able to answer all our questions, and they made us feel comfortable." -Maurice R.
"They knew what they were talking about and came highly recommended." -Tom Z.
"They were competent, friendly and they had the service contract on our old furnace before installing the new one." -Pam L.
"They cleaned up after themselves and they wear those little booties to go inside the house. They were very nice and informative." -John J.
"I liked the salesman, he helped me to get financing so I can buy their product. The technicians did a great job." -Gina L.
"They were very courteous and nice to me." -Betty e.
"They did the job in one day." -James P.
"They were reliable and they came out quickly." -Terry M.
"They were quick to come out to make the improvements." -Thurston B.
"They were very knowledgeable and efficient. They did a great job installing the furnace and cleaned up after themselves." -Sue B.
"They were able to take care of everything in one day." -Karen A.
"They were efficient." -Don C.
"They were prompt and they did the work." -Don U.
"They were friendly and professional" -Linda A.
"They
are friendly and very accommodating"
-Marisue A.
"They were very friendly" -Jim B.
"The people they sent into our home were very friendly and professional and that is very important to us" -Don B.
"Everything was very good" -Eugene B.
"They were knowledgeable and reliable" -Kathy B.
"The customer service was excellent" -Jason B.
"They
have very good customer service and did the installation quickly and did
it well"
-Jacqueline C.
"The customer service was great" -Mickey C.
"They
were very conscientious and careful about our home. The installer wore
slippers so he wouldn't track soot and dirt on our floors"
-Brent C.
"I had a few problems with my furnace and they came right out and fixed it" -Bob D.
"They were very attentive and the manager came out to oversee the job. Their pricing was very competitive" -Mike E.
"They were prompt and the guys were very polite" -Joseph E.
"I appreciate how the office staff handled my calls and the salesperson was very direct and explained the whole process so that even I could understand what was really needed. The workers were very patient and they cleaned up after the job" -Margaret E.
"They were very efficient and we like the unit that they installed and we are very pleased with their work" -Mrs. E.
"The initial contact was very informative, not a hard sell, and they seemed very knowledgeable" -Sandy F.
"They put it in and it worked" -Paul F.
"They were helpful, did a good job on the installation and were very clean" -Gil G.
"They worked quickly and efficiently" -Kathy G.
"They were efficient and seemed to have good technical background" -Scott G.
"They were prompt, got the job done and didn't leave any horrendous messes behind" -William G.
"They got the job done without any problems" -Robert G.
"They did a great job and I thought the customer service was great" -Jessie G.
"They did exactly what they said they would do in a timely manner" -Terrence H.
"They answered the questions that I ask them. Overall they did a very good job" -Ron H.
"They were on time, did the job, and cleaned up when they left" -Don A.
"They came right out" -Joan T.
"The guy who came was very qualified and knowledgeable; the price was right" -Walter A.
"They do a good job" -Mike C.
"They were prompt and did everything as they promised to" -Kathleen S.
"I have the service contract with them and it is very convenient" -Joyce M.
"They gave me a timeframe and they showed up, also their prices were good" -Mr. L.
"They did a very professional job" -Howard C.
"They did a good job and we are happy with it" -James K.
"Overall it was a very positive experience, nothing specific comes to mind" -Robert A.
"They were very responsive" -Richard A.
"They were very professional" -Mario B.
"They were fast and knowledgeable" -Julie B.
"They are very personable and right on the money. Jolene Ironsides in the office was also very helpful" -Denny B.
"They were neat and well organized" -Trinity C.
"The
workers and the manager were great"
-Liz C.
"They are pretty well known for doing good work and I know several people who work there" -Gary C.
"The attention to detail was very good and they were friendly" -William C.
"The speed of the service was good" -Rick D.
"They did four installations right in my neighborhood and the guys are pretty good" -Tom E.
"They came in and they gave us a good price and did a good job of installing the unit" -Julie E.
"They were efficient and got the installation done on time" -Bruce G.
"They were very conscientious and took a lot of care to leave things clean" -Paula H.
"They were pretty upfront, they told me what needed to be done and they did it with no surprises" -Don H.
"They were efficient and skilled" -John I.
"Personal service" -Mike D.
"Their people were very cooperative; they worked well with me in a touchy situation" -Maurice M.
"They came on time. They got the job done right the first time" -Katherine P.
"They had good service and they did what they said they were going to do" -Judy J.
"They are very prompt and courteous" -Jill G.
"They explained everything carefully and I felt very comfortable with them" -Harriet A.
"They were professional and gave us a good deal" -Hans B.
"Everything worked fine when the job was done" -Doris B.
"They followed up pretty well, showed up on time and did a good job" -Ron B.
"They are very customer service oriented. They answered all our questions and were very personable" -Jonathan B.
"They are very clean, thorough and professional" -Calvin C.
"The simplicity of everything. Everything was very upfront with no problems" -Lynnette C.
"They were on time and did a good job" -Charles C.
"The installation was very efficient" -Charles C.
"They
did a good job and they were nice"
-Tony C.
"They were prompt in coming out, worked fast, they were very efficient" -Brigitte C.
"They kept their deadlines" -Ken C.
"They were friendly and I think they meant well" -Robert D.
"They were fast and efficient" -Fred D.
"They were on time and very knowledgeable" -Phil E.
"They were prompt and responsive" -Mark E.
"They were respectful of my property" -Al F.
"The job was done very well" -Darlene F.
"The furnace and a/c were installed and work very well worth no problems" -John F.
"They were prompt, friendly and I was happy with the product" -Danny F.
"The installation was good and I like my new system" -Mollie F.
"Initially there were some problems and I was dissatisfied, however they were able to solve the problems. They seemed very concerned about customer satisfaction and were very responsive to my problems" -Marty C.
"They were very efficient and also very helpful in getting our permits done correctly" -Wallace G.
"They were able to get the job done in the specified time" -Eric H.
"They were prompt and professional" -Kenneth H.
"They were punctual and clean and price was okay" -Marian H.
"They got it done quickly with no problems" -Ashley I.
"Thoroughness, they went through everything" -Bill C.
"They showed up on time and did what they promised, and charged what they said they would" -Thomas T.
"They are usually prompt and professional" -Mr. S.
"They
followed up when there was a problem"
-Leonard S.
"They were prompt and their prices were good" -Mr. V.
"I like the cleanliness of the workers and their overall courtesy" -Mr. S.
"They are on time and get the job done" -Sam N.
"They cleaned the furnace and did a good job" -Mr. D.
"It was okay overall" -Dan B.
"It seemed liked they gave me a fair deal and they were friendly" -Bill D.
"They were professional" -William G.
"They showed up on time" -Mr. M.
"Kevin got involved and got everything back on track" -Robert C.
"The workers were polite" -Patricia E.
| Alameda County |
| Contra Costa County |
| Marin County |
| Monterey & San Benito Counties |
| San Francisco |
| San Mateo County |
| Santa Clara County |
| Santa Cruz County |
| Solano County |
| Sonoma County |
| Other Counties |
©2002-2006 | American Ratings Corporation
