Auto Transmissions

Alameda County

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What did you like best about Schuck's Transmission?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/15/2007 and 10/18/2007. Customer last names have been initialized for privacy. 

"They were knowledgeable, fast, and they knew what they were doing." - Shawn S.

"They helped me out with my problem. They were quick, and they did a good job." - Ricky S.

"I liked his honesty." - Linda S.

"They knew what they were doing." - Larry C.

"I liked the quality of the service. Their customer service and phone responsiveness was great too." - Susan C.

"They pretty much gave me what I wanted. I told them what I wanted and how I wanted it, and they didn't stop until they got it right. I am happy." - Charles C.

"I liked the owner and the way he takes care of business." - Larry D.

"I liked everything. It was easy. They were true to their estimate, got the job done, and it was very convenient." - Steve D.

"All my friends have done work with him and he was highly recommended." - LeeAnn D.

"They told me they used new parts, not rebuilt parts, and I liked that." - Joe D.

"He is a very good diagnostician, and he is fast and accurate. He has a very good reputation." - James D.

"I liked the owner." - Terrance D.

"He was highly recommended to me. He found the problem with my car and fixed it." - Lidsey E.

"They were very precise. They cared enough to make you feel comfortable, and you knew they were honest." - Josefina F.

"I liked their prompt service and courtesy." - Darryl F.

"He knows everything about transmissions, because it has been passed down through the family." - John H.

"They seemed to know what they were doing." - Ernest H.

"They were very customer service oriented." - Clifton H.

"They were efficient, did a good job, and the man that checked me in was very nice. They came highly recommended to me." - Orlou H.

"Everything, total professionalismî - John H.

"They actually listened to what I had to say, and they explained things very well." - Travis H.

"Their customer service and the personality of the people that I dealt withî - Carol J.

"They delivered when they said it would be ready." - Craig K.

"They did a good job on my car, and I haven't had any problems. They were very good about communicating what was going on with my car." - Rick L.

"They treated me right, took care of my car, and got it back to me on time." - Rachel L.

"Friendly, reliable service, and they delivered my vehicle when they said they would. The cost was reasonable, and my car is performing well." - Tom M.

"It was done on time." - Thomas M.

"They were very friendly, and I go to them all the time. I feel very confident in them." - Jean N.

"I was pleased with what they did, and they were upfront about the cost. He is honest." - Wayne N.

"They did a good job, and my car is working fine." - Charles N.

"They were there when I needed them." - Rolando P.

"They were very friendly, and they knew what they were doing." - Bob P.

"I thought they were easy to deal with and talk to." - Patricia R.

"They really cared for me, made me feel comfortable, and showed me what they were doing." - Toni R.

"They were willing to help me out." - Jorge R.

"I liked his honesty. If he couldn't help me, he would find someone that could." - Twanna R.

"They have been doing my transmissions for years." - Tim R.

"Customer service." - Ed S.

"I started off in Fremont and headed to Hayward when the Fremont store closed. I have great trust in them." - Jo'Fatih B.

"Their courtesy and professionalismî - Dennis B.

"They were able to give me a realistic estimate of the damages and what it would cost to have it fixed. They had it out in a timely manner." - Larry B.

"They were really helpful and went a bit extra to do what had to be done. They were there to answer my questions after I got the service done." - Rick T.

"I like their concern. They are efficient and explain things well." - Betty T.

"He did everything he said he was going to do, and the price was reasonable." - David T.

"The personal service from the ownerî - Kevin W.

"It was done when they said it would be done." - Terry S.

"Very honestî - Tom S.

"I just felt really comfortable being there. They showed me what they were doing, and I was very happy with the service they provided me." - Sonia D.

"They answered my questions and were honest in dealing with me. They always treated me fairly." - Walter F.

"They did it really fast." - Jodi G.

"Good serviceî - Frank G.

"They got the job done, and they were friendly and professional." - Clark J.

"He was very upfront with me about what was wrong with the car, and how long it would take to fix it." - Peter M.

"They stand behind their work." - Lyon M.

"They honored their warranty." - Dave M.

"It felt like they weren't ripping me off." - Virgil P.

"It is close to my house, they did it fairly quickly, and the price was reasonable." - Bob S.

"I liked their honesty and friendliness." - Reece B.

"Just the overall product." - Kevin S.

"I liked their experience with high performance vehicles." - Dave C.

"I have known the family, and they are reasonable people to deal with. They are very straightforward and honest." - Harv G.

"I liked the courtesy and the detailed explanation of what the problem was." - Sandra G.

"The quality and speed of the workî - Sterling H.

"They returned my calls, and they really worked hard to make it right." - Deano K.

"How helpful they wereî - John M.

"They put in the transmission, and it is working fine." - Ed M.

"They were able to accommodate me in an emergency situation." - Robert M.

"The guy was very upfront with me, and he took the time to talk to me about the problem. He showed me the part and what was wrong with it." - Will P.

"When my car had a problem, they fixed everything, and now my car is working great." - Frank P.

"The transmission works." - Dan P.

"The guy was courteous to me, and it was done in a very timely manner." - Gilbert A.

"They don't charge as much as other places." - Fatima B.

"I liked the manager, Jim." - Gretchen D.

"When I had a problem, he was quick to fix it." - Ray J.

"They took my car in and called me when they got the work done." - James J.

"They were quick." - Onaisa K.

"He was a nice guy." - Ed K.

"They seemed to get the job done when they said they would." - Richard M.

"They were honest." - Tony S.

"The counter guy was nice, and he worked with me." - Scott T.

"They did a good job on the car." - Anna Maria T.

"They were willing to help me with the problem I had with my transmission." - Andres T.

"I like the owner. He is a very good man." - Rito V.

"Their friendlinessî - Dean B.

"The speed of the service." - Jon H.

"They were pretty friendly." - David J.

"The manager." - Agnes B.

"The amount of time that we had to wait for service was good, and the overall transmission service was good." - Themis J.

"There were very nice people there." - Bernardo S.

"They explained everything to me in detail." - Frank R.

"The people were nice, and they tried to work with me." - Zac C.

"Ed is an okay guy." - Edward S.

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