Marble & Granite

Alameda County

Romarts
Marble & Granite

(510) 667-0857

1959 West 140th Ave.
San Leandro, CA 94577

Serving the Greater Bay Area

www.Romartstone.com
Romarts3@yahoo.com
George Bocsan, Owner/Manager

SERVICES
Installation Of Marble
& Granite Countertops

HOURS
Mon – Fri: 8am – 5pm
Sat: 8am – 2pm

CREDIT CARDS
MasterCard
Discover
American Express
Visa

GUARANTEE
One-Year Satisfaction Warranty

Liability Insurance
Current Complaint File
Legal & Finance
Business Practices
Workers Comp Ins.
State Lic. No. 855568

CUSTOMER LOYALTY
Based on 177 random customer surveys made since June 2006 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction with the quality received.”

RATING STATUS
We declare that Romarts Marble & Granite has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 907.

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Survey Comments

Having worked for 11 years in the marble installation business while living in Romania, George Bocsan has a total of 15 years experience in the marble and stone industry. Romarts Marble & Granite has been operating since 2002 and specializes in kitchen and bath installations of granite and marble.

One of the most important things that sets Romarts Marble & Granite apart is the selection of colors of marble and granite that are available to view in their showroom. Their showroom allows customers to see sample edges and pictures to see who they are and their capabilities.

COMPANY PHILOSOPHY
“We never try to cut corners by buying less than superior quality marble, granite and glue products. This provides us with the confidence that our installations and repairs will last. When a customer makes a selection and signs the contract, we know exactly what they want and we always double check to make sure. Before we begin working, we inspect the materials to make sure there are no hairline cracks or what are called picks on the surface because once the countertop is installed, the light picks up any imperfections. Customer service and quality workmanship are both very important to us. We also pride ourselves in our fast response and in keeping our promises.”

EXCERPTED SURVEY RESPONSES
“I thought the office staff was very helpful, patient and personable. I liked the small business feel, and it wasn’t like going to Home Depot where you don’t get any help.”
— Karen C.

“It was great because we were able to go to the showroom, pick the item we wanted, and within a week they were out here to install it.” — Joe O.

“The prices were very competitive.” — James

“They listened to my needs.” — Michael G.

“George practices wonderful customer service.” — King W.

“When I went looking for someone to do the job, they responded quickly. They did exactly what they said they would do.” — Barratta M.

See Survey Comments

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