Electrical Contractor
Alameda County
Roberts Electric Company
(510) 834-6161
(925) 938-7326
Serving the East Bay Area
www.roberts
electric.com
Dan Pitcock, President
SERVICES
Commercial & Residential
New Homes & Upgrades
Residential Remodels
Service & Maintenance
HOURS
Office
Mon – Fri: 8am – 4:30pm
Electrician On-Call At All Times
CREDIT CARDS
MasterCard
Visa
EMPLOYEES
24
CERTIFICATION/TRAINING
C-10 License No. 728215
Member National Association
of the Remodeling Industry
Workers Comp Ins.
Liability Insurance
State Lic. No. 728215
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER
LOYALTY
Based
on 226 random customer surveys made since Feb. 2002 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
RATING
STATUS
We declare that Roberts
Electric Company has passed all of the rating steps and has earned the
Diamond Certified award, Certificate No. 010.
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Originally Roberts Manufacturing of San Francisco, Roberts Electric has been a fixture in Oakland for over 70 years. Since 1960, it has been owned and operated by Dan Pitcock or a member of his family. Roberts Electric is one of the most versatile companies in the industry, with expertise in all types of residential and commercial wiring plus telecommunications and network cabling.
COMPANY
PHILOSOPHY
"We believe the key to excelling in our industry is good, solid,
consistent performance. Roberts' employees recognize that they are being
invited into people's homes and businesses to improve their quality of
life. We are there to create value, not problems! We strive to be efficient,
neat, organized, and to do things to our customer's satisfaction and according
to our own high standards. From basic electrical wiring to high-end lighting
design, we insist on attention to detail and superior workmanship. Our
managers visit job sites frequently and listen to any concerns or questions
the customer might have. Plus, we make it a point to follow up when the
job is completed. If a problem arises or there is something that the client
is unhappy with, we will take care of it quickly. Continuing to be recommended
to others is our greatest reward."
EXCERPTED
SURVEY RESPONSES
“They came out right away and did a good job.
They were fast and professional.” — Steve Y.
“He
did nice work for us and we were pleased with the outcome.” —
Marie T.
“The
person was very competent and considerate of my situations, worked carefully
and accomplished my expectations, I'm happy with the results.” —
Paul B.
“They
diagnosed the problem immediately, they
are prompt coming out and they worked quickly.” — Beth L.
| Alameda County |
| Contra Costa County |
| Marin County |
| Monterey & San Benito Counties |
| San Francisco |
| San Mateo County |
| Santa Clara County |
| Santa Cruz County |
| Solano County |
| Sonoma County |
| Other Counties |
©2002-2007 | American Ratings Corporation
