Auto Body

Alameda County

Back to list

Back to Profile

What did you like best about Red's Livermore Body Shop?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 7/11/2005 and 5/20/2008. Customer last names have been initialized for privacy. 

"The people" -Adrian T.

"Their attention to detail and good service" -Amanda L.

"Their personal service and response" -Ann H.

"They are very helpful. They are always there for us." -Barbara A.

"I have been doing business with them for over 20 years." -Brett C.

"I have taken several different cars there. Their service has always been good. I really like their body shop." -Bryan O.

"They were very courteous, helpful, and the work was just great." -Carol A.

"I am very satisfied. They are very good at what they do." ñ Mr. P.

"They are local, and they have been in this community for a long time." -Eddie G.

"We have dealt with him before, and we trust him. He always does a good job." -Jay D.

"He takes care of business right away." -John F.

"They are honest with you, and they just do a good job." -Joseph S.

"It is just nice to deal with them. They are nice and very professional." -Kim A.

"His demeanor, he is so into his work." -Lisa G.

"They are honest, and they do a good job." -Mike M.

"They performed the work on time, and they did a very good job." -Mort M.

"They stand by their work." -Ned F.

"The owner was very helpful and polite. He took me to Enterprise to rent a car." -Sharon T.

"We can depend on the quality. The owner and his wife are very pleasant to work with." -Stan P.

"I think he is honest and fair." -Steven B.

"The owner is very nice." -Travis M.

"They have always been easy to work with, and I think they do a really good job. I always take my cars to them." -Noel M.

"They are quick and personal." -Susan W.

"They are on the ball, and they get it done right away." -Bill D.

"They did an excellent job for us." -Samantha A.

"They've been very fair and they have good follow-through." -Dennis A.

"Their courtesy and their attention to detail" -Raul A.

"The people are very competent and nice. Red supervises them very well, and he will not let anything leave the shop unless it's done right." -Rick B.

"They did great work." -Denise B.

"They are ready to walk the extra mile and they treat you like family." -Carlos B.

"They were honest, straightforward, and they gave us a timeline of when things will be done which they stuck by." -Robert B.

"He was easy to deal with, and he always helps me with a few extra things." -Richard B.

"They're personal friends of ours, and they've always taken good care of us." -Micheline B.

"Customer service" -Robin B.

"When I took my car in for repairs, they really took good care of me and we've become good friends." -Doug B.

"My husband sends all his cars from his dealership to them because they do such great work." -Dave B.

"They were very courteous, and they did what they said they were going to do when they said they were going to do it." -Anthony B.

"They were nice, friendly, and they did good work. I was totally satisfied." -Paul B.

"They're fine and they're always very nice." -Millie B.

"They are courteous, honest, knowledgeable, and they pay attention to details." -Steve B.

"They're very helpful, considerate, friendly, and they do everything just the way you ask them to." -Betty B.

"I like the way they handled everything." -Orville C.

"I like the fact that they give me options. If new parts are needed, before they proceed, they always call me to ask for my approval. They've always communicated well with me by staying in touch. I've done business with them a dozen times, and I've always gotten good service." -Larry C.

"They are very friendly, and the price is right." -Tim C.

"They were very responsive." -Tanya C.

"I like their personal touch." -Toni C.

"They're a small and personable family shop." -Maria C.

"The truck looks brand new." -Michael C.

"He was very honest about the work." -Paul C.

"They're good people." -Jim D.

"They are a very professional shop." -John D.

"The service, the quickness, and the quality of work" -Stephen D.

"They are prompt in taking care of it, and the job is finished, it looks great." -Donald D.

"I liked their service." -Kelly D.

"They're family owned, they have good people working there, and they do a good job." -Mike

"They were honest, and my car was ready when they said it would be." -Audra F.

"Curtis is a great guy, and the people there are all nice. He also does great work and matches the paint perfectly." -Michael F.

"The service and the quality of work" -Roland F.

"I've dealt with them for many years, and they've always done good work for us." -Aldean F.

"They were thorough, and they always did the work to our satisfaction." -Chuck F.

"He's friendly, honest, and he doesn't try to rip you off." -Marilyn G.

"They do top-quality work, and they have the best service." -Ruben C.

"They did a good job." -Diane G.

"Friendly people" -Bill G.

"The customer service and the punctuality" -Greg G.

"He was prompt, reasonable, and I've known him for about 20 years." -John H.

"They're friendly, casual; and they point out what has to be done." -Shirley H.

"He does wonderful work. He doesn't hurry, he explains things to the customer, and everyone is friendly and easy to talk to." -Dennis H.

"Quality and timeliness" -Sean H.

"The quality of work and good customer service" -Cheryl H.

"He does what he promises, he does meticulous work, and he's very knowledgeable in the field. He's one of the best." -Paul H.

"They are very accommodating, and they do what they are supposed to do." -Victor H.

"I like the quality of the work. It's the best place I've ever gone it." -Judy J.

"They're easy to work with and very accommodating." -Gregory J.

"Friendliness, workmanship" -Clarance K.

"Good quality and customer service" -Peggy L.

"They are local, convenient, and they have an excellent reputation." -Robert L.

"They did good work, and they were fair with the price. Also, they were easy to deal with." -Orville L.

"I liked their honesty and the quality of work. They even picked up the car, washed it, and brought it back to me." -Rod M.

"Their service, their friendliness, and their good work" -Roger M.

"I like the quality of their work, and everything they've done so far has been perfect." -Jim M.

"They did what they said they would do, and they were on time and easy working with." -Gladys M.

"They took good care of the car, and did everything to my satisfaction." -George M.

"They are friendly, polite, and easy going. They got things done on time, and did what they said they were going to do." -Ernie M.

"They tell you when to bring the car in, and they do what they say they are going to do. They do a good job." -Dorothy M.

"The quality of their work" -Kim M.

"They had the work done when they said they were going to have it done. Also, the receptionist was very good, and we had a very nice conversation." -Joyce N.

"The quality of work" -Ted R.

"They are very honest, and they try to get the job done as quickly as possible. They do a good job." -Clare R.

"They gave me the best personal service I ever got from a business. It's an old-fashion business with state-of-the-art equipment." -Lew S.

"He was willing to work with us when we had to bring it back for some adjustments. He does beautiful work." -Julie S.

"I liked dealing with the owner, and the way they handled me as a customer." -Kurt T.

"They got my car in and out quickly and did an excellent job." -Terri T.

"They were prompt, honest, and they did excellent work. They kept us informed at all times." -Rocky T.

"The attitude and workmanship" -Larry U.

"They always do excellent work, and they are a long-term local business. When I drop in the shop with a small problem, they take care of me right away." -Lauren D.

"They got the work done quickly." -Kim V.

"The quality of work" -Charles V.

"They are very personable." -Ron W.

"They are local, and they don't overbook so the work is done on schedule." -Jeremy W.

"They are very courteous, on time, and they don't seem to rush." -James W.

"They do good quality work, and they are easy to work with." -Lorrie W.

"I like that they listen to the customer's' needs." -Linda W.

"They are more honest than other shops, and they do the job when they say they are going to do it." -Mike A.

"He was very honest, and he kept to the original estimate he gave me. His estimate was much better than other estimates that I received." -Joan B.

"I've used them a few times. They've always been honest, straightforward, and they've always taken the time to do a good job." -David D.

"Friendly, courteous service, upfront about everything, and work well done" -John G.

"They are always friendly, and I've been dealing with them for about 20 years." -Mayme H.

"He's honest, and he does quality work. I enjoy doing business with him." -Gordon L.

"They have good follow up, and they got the job done very well." -Craig M.

"They did a good job promptly, and they were straightforward in dealing with me." -Kenneth M.

"They are very cooperative." -John A.

"I had a very odd problem with my bumper, but they worked with me and repaired it rather than replacing it. They have just the right balance between cost and quality." -Mike A.

"They were honest, proficient, courteous, and they did the job in a timely matter. The quality of work was very good." -George B.

"They were really polite, and when they said it was done, it was done. They did it right." -Joe B.

"Their attitude" -Steve C.

"They got us in right away." -Sandy H.

"They are quick, they do quality work, and they have good customer relations." -Robert L.

"Friendliness" -James M.

"I think Red is honest." -Terry P.

"They really took the effort to match the paint." -Connie S.

"He was willing to help me with my special requests." -Steve J.

"The friendliness" -Alohalindo R.

Back to Profile