Auto Body

Alameda County

Red's Livermore Body Shop

(925) 447-3837

222 Church Street
Livermore, CA 94550

Curtis Allred, Owner

SERVICES
Domestic & Foreign
Trucks Up to 1 Ton
Collision Repair Insurance Work
Unibody & Frame Repair

HOURS
Mon – Fri: 8am – 5pm

CREDIT CARDS
MasterCard
Visa

GUARANTEES
2 Years on Parts & Labor

CERTIFICATION/TRAINING
ICAR Certified

Workers Comp Ins.
Liability Insurance
State Lic. No. AF132729
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 174 random customer surveys made since June 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Red's Livermore Body Shop has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 712.

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Survey Comments

Red’s Livermore Body Shop has been at the same location in Livermore since 1964. Current owner Curtis Allred bought the business from his father in 1986. Some families have been customers of Red’s Livermore Body Shop for four generations, and the shop has kept up with technology as handily as it has kept up with those families.

The bulk of work done at Red’s Livermore Body Shop is collision repair. Not only do they have the experience and the know-how to do the job right, they have the integrity to do it honestly. No corners are cut and every customer is given a clear explanation of the work to be done. They take the time to make the repair-work undetectable with perfectly matched paint, and to make sure the car is safe. At big shops that turn around a lot of cars, quality control tends to suffer, but Red’s makes sure all work meets a very high standard. For Red’s, which has been around for more than 40 years and has many repeat customers, a high level of customer satisfaction is a family tradition.

All makes and models of vehicles are welcomed and the shop works directly with insurance companies.

COMPANY PHILOSOPHY
"The most important thing is that the customer always comes first. We stand behind our work and if there’s ever a problem we make sure that the customer is happy. Also, as a small, family-owned business, we treat our employees like family (some of them are family!) so there’s continuity, which our customers like."

EXCERPTED SURVEY RESPONSES
"They were honest, proficient, and did the job in a timely manner. They were very courteous and the quality of work was very good."—George B.

"They were honest and they made a good initial estimate, which they kept to and it was much better than the other estimates that I had received." —Joan B.

"They do what they promise! They do highly
meticulous work, are well-educated in the field, and I feel they are one of the very best."—Paul H.

See Survey Comments