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Quality
Windows and Doors, Inc.
(925) 484-1003
3732B Stanley Blvd.
Pleasanton, CA 94566
Serving the Bay Area
www.QWDWindows
AndDoors.com
info@QWDWindows
AndDoors.com
Eric Warm, President
SERVICES
Window, Patio Door and Entry Door Installation,
Contractor and Retail Sales, Free Delivery
HOURS
Mon Thurs: 8am 5:30pm
Fri: 8am 5pm
Sat: 10am 4pm
CREDIT
CARDS
Amex
Discover
MasterCard
Visa
BRANDS
Andersen, Art Glass, CertainTeed, Milgard, Simpson, Therma-Tru, Simonton,
Great Lakes, Jeld-Wen, Emtek, Baldwin, Velux, Superior, Tru-Stile.
Workers Comp Ins.
Liability Insurance
State Lic. No. 865261
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER
LOYALTY
Based
on 227 random customer surveys made since Feb. 2002 asking each customer:
"Would you use this company again?"

CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."

RATING
STATUS
We declare that Quality Windows and Doors, Inc. has passed all of the rating
steps and has earned the Diamond Certified award, Certificate No. 008.
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Survey
Comments
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Quality
Windows
and Doors, Inc.
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Eric
Warm has been involved in the window and door replacement industry since
1986. He has nearly twenty years experience directing and managing home
improvement companies throughout the Bay Area. Mr. Warm has been at the
helm of Quality Windows and Doors, Inc. in Pleasanton since 1989.
Quality
Windows and Doors is a Certified
Number One dealer of Milgard Windows and a
member of the Andersen Dealer Service Network
program. They are certified by the American
Architectural Manufacturer Association and
were rated Best of the Valley by the Alameda
Newspaper Group.
COMPANY
PHILOSOPHY
"Our goal is to provide the customer with the best possible experience
in the window and door replacement business. Quality Windows and Doors,
Inc. has adopted a 'no questions asked' customer satisfaction policy to
assure the best possible service in this industry. All our installers
have the skills and experience to complete each job successfully. The
office staff is extremely knowledgeable and complements the process of
getting your job done. In addition, we obtain all necessary building permits
for every job we contract to do."
EXCERPTED
SURVEY RESPONSES
"They were professional and their prices affordable. They always arrived
on time and finished the job when they said they would."Zelma B.
"Quality
Windows and Doors stand behind their work. You can count on them to follow
up if there's any problem out in the field." S. C.
I
was happy with everything from the minute
I walked into the showroom right through the
installation. Connie D.
They
were a pleasure to do business with.
Kate
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Survey Comments
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County San Francisco San Mateo County Santa
Clara County Sonoma
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