Windows
Alameda County
What did you like best about Quality Windows and Doors, Inc.?
The
following are verbatim customer responses from research that American
Ratings Corporation conducted between 2/22/2002 and 7/15/2007. Customer last
names have been initialized for privacy.
"The windows look nice, the sales guy was great, and the installation was immediate and clean." - Mary M.
"There was no sales pressure, they were good listeners, and they were a pleasure to do business with." - Kate K.
"They were prompt, easy to work with, and the windows are nice." - David R.
"I liked the installers." - Sharon Y.
"They are honest and straight forward." - Derrick E.
"They did what they were supposed to do when they were supposed to do it." - George E.
"They were professional, responsive, and the price and quality of the windows was good." - Buster C.
"I was happy with everything from the minute I walked into the showrooom right through the installation. The people were great.The quality of the windows was great and the price was reasonable. I did all my windows in two batches over a four year period. I could not have been happier." - Connie D.
"The installers were professional and cleaned up everyday." - Robert O.
"I like Kevin. I was very impressed with him." - Karen W.
"They are reliable, well organized, and delivered well." - Jeff M.
"Most of the time they did what they said they would do." - Jim F.
"I think the installers were efficient and did a very good job." - Richard T.
"Eric was very responsive to a couple of issues we had. The installers were efficient, courteous, and clean." - Mark L.
"They did clean work and they were friendly." - Darryl S.
"The cost was reasonable and they were clean and prompt." - Kathy S.
"The installers were very clean, friendly, and did a good job." - Tina E.
"They were on time and professional." - Dan K.
"They were prompt and efficient once the job started. The technicians were knowledgeable and professional." - Clifford M.
"The prices were reasonable and the windows are high quality. There is a problem with one window and we are playing phone tag, but I'm sure that we will get it resolved." - Tom M.
"They are local and they have a friendly staff." - Ed V.
"I could count on them to be reliable after the work started." - Annie J.
"They were quick and efficient after they got started." - Susanna G.
"Everyone was quite friendly." - Ann M.
"The installers seemed knowledgeable and they were responsive when there was a problem with a couple of the windows." - Joe B.
"They were on time, extremely clean, and they got the job done when they said they would." - Arndt S.
"They were nice and friendly." - Arterburn L.
"They did a great job and the windows are high quality." - Bonham J.
"They are local and they came out quickly." - Carpenter R.
"The installation people were great." - Deprospero N.
"They were very responsive to any questions or problem I had." - Hitesman J.
"They were helpful and the quality of the windows is good." - Johnson E.
"They came highly recommended and they were professional." - Frank A.
"I like the installers, they were nice and they did a great job." - Ostien E.
"They did a good job putting it up and taking down the old windows.They are very nice, and anytime I had a problem they came right away." - Pereira M.
"They made it so the new windows open and close. All the people were very nice and helpful. I got good quality for my money." - Selig L.
"I had an expensive problem, they didn't hesitate to fix it." - Turner T.
"There was minimal hassle with the installation." - Ron J.
"They were straightforward, the installers were very efficient, and they did a good follow up." - Bartholomew R.
"They did what they said they would do when they said they would do it." - Walt D.
"The estimate was good, and the installers were knowledgeable." - Jim J.
"I was very happy with the windows, and the final results." - Ken P.
"The people were friendly, and they did what they said they were going to do." - steve J.
"They offered a quality product installed in a reasonable time frame." - John D.
"They were responsive, and did the work cleanly and accurately" - Mrs M.
"They were prompt and professional." - Parmod A.
"All the installers were terrific." - Sharon T.
"They came when they promised, and they worked diligently to get the job done in a timely fashion." - Wetmore S.
"They worked hard,and they cleaned up after themselves. I love the windows. I would use them again, because they are local and they got a rave review." - Art k.
"They did what they said they were going to do. We felt very positive about doing business with them. They inspired real confidence, they came off with a sense of credibility, they had time schedules. They told us they would do follow up calls, and they were informative." - John J.
"The workers were personable, efficient and courteous." - Briemle N.
"They came on time. They are reliable and very friendly; Also they spoke English." - Sue D.
"It was a very clean job. Everything was well trimmed and turned out great." - Coulhart D.
"They were professional and they did the job in a timely manner." - Cowart J.
"They were able to complete the job in one day." - Mike P.
"They had to change the date, they followed through on everything. They were neat on the clean up. There was no problem with replacing one of the windows that was damaged. I had no trouble with the installers." - Hayes E.
"I like the windows, the service was excellent. There were no problems with the installation and I'm very satisfied. The installer was great. I have recommended them." - Hundley P.
"They were very good installers. They were terrific guys, and very skilled and personable. They are in your house and they know what they are doing." - Kay D.
"I liked their representative and their guarantees. I also liked their work." - Doris E.
"The installers are normal." - Karen C.
"They were timely, clean and professional. They did good work." - Magat R.
"Customer service" - Overfield G.
"They were very efficient and clean. They did the windows quickly." - Russman B.
"Their attitude, I like the people who work there." - Bill B.
"The thoroughness of the job" - Debbye J.
"The windows are great. The product is wonderful, it's what we wanted. The installers were nice, very neat and responsible." - Tom J.
"What impressed me was the work, it was just outstanding." - Koberle H.
"That they cleaned up. It was a big job and they did all the windows. They were very respectful in the house. I could communicate with them and they spoke English." - Sheree G.
"They did what they said they were going to do. They got everything done, even things that needed to be amended. There wasn't a lot of debate about that, they were very professional." - Moller I.
"They delivered on what they said they were going to do." - Jeri B.
"I liked their windows." - Mary M.
"They had good customer service and the installers were nice." - Patricia F.
"The installation and their sales person was great." - Josselyn C.
"They do what they said they were going to do." - Margaret H.
"The quality speaks for itself, the reliable workmanship, the guys cleaned up after themselves, professionalism of the crew" - Layne A.
"The people they sent worked clean and fast, finished product was fine" - Ed A.
"Quality of work, integrity, punctuality, cleanliness in finishing up" - Bob A.
"On time, cleaned up, considerate" - Sue A.
"The guy who came out was enjoyable, he didn't try to sell me on anything. He recommended things. The installers were great, I couldn't have asked for better guys. My 2 year old son wanted to watch us and they were happy to have him do that, they were also quick and efficient" - Dave B.
"The service and the installation" - Linda B.
"Efficient, fast, cleaned up" - John B.
"Here when they said they would be here, wonderful installing, guys very nice, I've never had a company fulfill their commitment so well" - John B.
"Good work, cleaned up, courteous" - Ann B.
"Pricing was good, turnaround time was quick" - Teresa C.
"Professionalism, expertise" - Leonard C.
"I liked the price, responsive" - Sue C.
"They were great" - Chris F.
"The service, and the windows and doors and frames" - Art G.
"Service, quality" - Barbara G.
"Showed up on time" - Al G.
"How the windows look, we could tell that the house is warmer in the winter" - Rick G.
"Installation was great, the guys very nice" - Debra H.
"They came out, did the estimates, did a great job, very personable, they came by and did a follow-up the next day" - Jim H.
"Once the order was in they were attentive, did some special things for me, install went well" - Carol H.
"I like the people, the workmanship" - Jim J.
"Most contractors say they are going to come and they don't, but Quality gives you a date and they show up" - Robert K.
"The windows look great, the guys were very nice, had a slight mix up and they took care of it right away" - Brad K.
"They worked fast" - Janie A.
"Product was very good, price" - Robert B.
"Guys were good" - Dennis B.
"Clean, good work" - Dolly B.
"They solved our problem" - William B.
"The people who installed the door" - Andrea C.
"Professionalism" - Al C.
"On time, on schedule, did a good job" - Elaine C.
"The look of the products; professionalism" - David C.
"Took care of business, good job cleaning up and good work" - Deborah D.
"Neat, knew what they were doing, did little things for me" - Carmen E.
"Professional, showroom was nice to make choices" - Larry G.
"Friendly, informative" - Steve G.
"Stayed with the project until complete, a couple of problems that came up were handled well and stood behind their work, solved problems very quickly" - P G.
"I like their efficiency, honesty, and they are fast and neat. I have 2 sons who are contractors and they trust them" - Mae K.
"Promptness, price was OK, expertise, they made good on the warranty" - Jay B.
"Complete job, friendly, knowledgeable, on time" - Gardner F.
"Showed up on time and finished on time" - Donna F.
"Professionalism" - Janet G.
"The windows turned out real nice, another company had done a horrible job, they are fast and efficient, good price" - Sara G.
"Installation went smoothly, no problems" - Bob G.
"When they got here they worked great" - John H.
"Nothing really, they came and did the work while we were gone" - Georgette J.
"Efficient" - Luba A.
"Know what they're doing, pricing is competitive" - Gary G.
"Initial service before I paid" - Hannelore H.
"The windows are beautiful, they did a wonderful job" - Marie A.
"Professional,
affordable prices, came on time and finished when they said they would"
- Zemla B.
"I can depend on them to do the installation on time" - Pacheco Construction
"Convenient, prices were good" - Niki B.
"The
two young men who did the install, Dave and Aaron, were excellent working
together"
- Rebecca C.
"Stand
behind their orders, good follow-up if there's a problem out in the field"
- Sunrise Construction
"They were just wonderful, there were two young men and it took them one day, they got along real well, they had a rhythm" - Connie D.
"The
gentlemen who did the actual installing"
- Kristina J.
"They're organized and have their own installers" - Jeff Green Construction
"Pretty quick ordering system" - Anne N.
"It was the initial meeting with Dan, he actually set a nice tone for the whole project" - Brian P.
"They keep the cold out" - George P.
"Efficient, timely, very personable, very cooperative" - Robert P.
"They're customer service is the best" - Rod B.
"Their product and the people who we call on" - Chaffey Construction
"Customer service was awesome, installers did a very good job, great installers" - Dennis R.
"Professional, organized, price is very good, did a wonderful job" - Laura R.
"Price, on time delivery, outstanding installers" - Jack S.
"Product
and price"
- Security Investment Group
"Honest, did a good job, they were clean and neat" - Julia B.
"Excellent, just excellent" - Sue G.
"Give them a 100! They offered a variety, and they have two guys who are so quick and efficient about their work" - Sandra H.
"Everyone was so friendly and helpful" - Jim S.
"The price and the people who did the installing" - Ann A.
"Quick
response in ordering products, or making any corrections"
- Martin's Quality Construction
"Their
price, their work"
- Sweeney Construction
"Their
work, they're organized, prompt"
- Bay Valley Builders
"The fellas who do the installation" - Eleanor C.
"The
price, installers, convenient location"
- Jane C.
"Just everything about them, from the sales presentation to the installation" - Everett G.
"Organized, professional, cleaned up very well" - Sandy K.
"Honest, knew exactly what to suggest, liked everything about them" - Barbara K.
"They're reliable, they get the job done on time" - Antrim Engineering
"Their
product, and we can count on them"
- Hansen Group
"I don't know, that's hard to say, they've always been satisfactory" - Wes L.
"Product, people doing the installation and the company standing behind it" - Mills M.
"They're
great, dependable, clean work"
- Tim A.
"The
product, and the installers"
- Empire Construction
"They're the best, they always have the product we need, or they can order it, and get it on time when we need it" - Mark G.
"Price
was competitive, sticking to their word, because I had a problem with
the estimator"
- Steve S.
"Their installers" - Alison S.
"They
have the best product"
- Pinnacle Builders
"The people" - S & S Construction
"They
have their own installation group and our customers are pleased with their
results"
- Trejo Construction
"The overall experience from sales to installation" - Todd T.
"Their follow through, because we had some problems with installation" - Jim W.
"They arrived on the day they said they would and finished the job on time" - Tom B.
"Their
presentation, and quick installation"
- Paul B.
"Price, installation" - Ron B.
"The price, quick response" - Larry C.
"Had to be their selection and their professionalism" - Dennis R.
"They were very responsive to our needs, and showed up on time" - Rudy F.
"Their price" - Lisa H.
"The
quality of the product and their work"
- Kurt H.
"I think the guys name was Dan, very professional, helpful" - Brian K.
"There were two guys who installed, and you could tell they were a team" - Bill L.
"The product and price" - Dennis L.
"The
gentlemen who put the windows in, they were so in sync with each other"
- Genevieve M.
"We were able to take our time in making a selection" - Jim P.
"They're personable" - Kay R.
"They have a large variety to choose from, and they gave a great presentation" - Jackie R.
"I guess it was their presentation and the variety" - George S.
"The product" - Ralph T.
"There's
one person who I deal with there"
- Newcastle Construction
"They put in all new windows" - Phil L.
"Selection,
product, price and the installers"
- Kim D.
"We got a great price, and choice" - Julian G.
"Product, price, they stand behind what they sell" - Dan H.
"Just that they showed up on time, had enough people to do the work and did a nice job" - Dan
"Product" - Kasia S.
"I guess it was their selection and presentation" - Russ S.
"Their variety and the two guys who came out to do the work" - Jean S.
"Their frank presentation" - Raleigh W.
"The people who did installation" - Barbara C.
"I think it was the guy who sold, his presentation was exceptional" - Patrick C.
"I thought
their follow-up was great"
- Carrie H.
"Their workmanship" - Brian H.
"Their product and price" - Robert K.
"Quality
product, knowledgeable, experience"
- Jisheng L.
"They have a lot to choose from, and the installers were pleasant" - Karl N.
"They came when they said they would and got it done in a timely manner" - Kurt S.
"The
installation went very smoothly"
- Kathleen S.
"The job they did was everything you could hope for" - Tom V.
"They
had a good variety to choose from"
- Betty S.
©2002-2007 | American Ratings Corporation
