Pest Control

Alameda County

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What did you like best about Paramount Pest Control?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/16/06 and 10/25/06. Customer last names have been initialized for privacy.

“They are prompt, neat and they call the day before they come out. They do a good job.”
- Claudia M.

“They show up on time, and they bill me correctly. They seem to do a decent job.”
- Albert C.

“They are dependable and responsive.”
- Gary S.

“Andy was very thorough, courteous, patient and he was very informative about how to maintain a pest-free property.” - Walter C.

“They are reliable, and if there were any special problems, they would promptly take care of them.” - Nancy P.

“I like that they call before they come out. Also, they leave us a number to call them in case there is a problem.” - Lowell A.

“I just like the people. He calls ahead of time, and he is very nice.” - Mary C.

“They don’t bother me. They just do their job and I get the bill.” - Mrs. F.

“I like the prompt service. They do our apartments, and they notify us if there is a problem.” - R. E. R. C.

“They're pretty good. If I call between visits, they come out and take care of the problem.” - Glenna G.

“They respond quickly to our phone calls when we need them to come out.” - R. R. C. H.

“The guys are personable, and they take care of everything I need.” - Jean P.

“The service is okay.” - C. R. C.

“They come here when they say they will be and do their job.” - Brad F.

“I haven't seen any pests. We have very few problems.” - L. C.

“They are very good, and they respond to my needs. I'm happy with them because they do a good job.” - Kulwinder S.

“He seems to be able to work well with us. When we talk to them, they ask questions about how things are going.” - Robert H.

“They are dependable and responsive, so I am totally satisfied with them.” - Diane P.

“They are thorough, and they call a day before they come out. They're very good.” - Curtis H.

“They responded quickly to my needs.”
- Oscar Z.

“He is very thorough, professional; he checks everything and cleans my vents.” - Lillian P.

“They call before they come out and when they need to re-schedule. The worker is very nice.” - Elizabeth M.

“They do what needs to be done. They are good.” - Mitch C.

“It's always predictable when they're going to be here. I am very pleased and satisfied with them.” - Shirley B.

“They do everything they say they're going to do.” - Nick B.

“They call ahead and let me know that they are coming.” - Ralph R.

“Consistency and flexibility” - Ed W.

“They come out, take care of the bugs and that's what I want them to do.” - Elaine J.

“They always come when they say they will, and the chemicals work.” - Tanni C.

“They come when they say they are going to, and if I have a question, they call me back to answer it. The customer service is good.”
- Paulette C.

“They were responsive, and they fixed the problem.” - Debbie W.

“Promptness” - Mrs. T.

“They are very organized. They call beforehand and come on time. They always leave me a note, so I know that they've been here.” - Joan G.

“They come every two months, like clockwork. I also like that they call before they come out. They do the work and we pay the bill. They always come when they're supposed to, and every time we have a problem, they come out and take care of it.” - Vicky V.

“They do what they say they will do. They're always on time, and they never miss an appointment. In fact, they always call us one day before they come out.” - Peter M.

“I like the people.” - Charles G.

“They are prompt and they do a good job.”
- Carmen K.

“We've been using them for a while, and they do a nice job. They are clean, quiet and dependable.” - Morris G.

“They are on time and responsive.” - Henry G.

“I liked Andy. He was very accommodating.”
- Eric S.

“When we call them for a specific problem, they are responsive.” - Anthony T.

“I like the fact that we don't have any more pests, and they come when they say they are coming.” - Larry P.

“We always have the same terrific technician. Also, we are very pleased that he helps us with special needs.” - Lynn S.

“They are efficient and always here when needed.” - Alice K.

“They always come by and maintain the yard. They do well.” - Mrs. R.

“He calls before he comes out so I can let the dog out.” - Elizabeth W.

“They've come out and fixed problems when needed.” - Yuen L.

“They call and ask us if we're having any problems.” - Darlene W.

“They are very good.” - Mary L.

“They tell us when they are coming and always arrive on time.” - Jan E.

“They don't call and make a big issue out of anything. They just call and say that they'll be out. They also leave a note before they leave, and there is nothing that I have to do or change.” - James G.

“They're convenient in the sense that if we need them to come out at a time when they're not scheduled, they come out and take care of business.” - Clarence L.

“They show up regularly and do their job.”
- Richard T.

“They are kind, courteous and they call ahead. I've never had a problem.” - Wayne C.

“They are here when they say they will, and they use good chemicals to maintain a bug-free area.” - Shirley C.

“We've been a customer of theirs for years. They've been very reliable, and they come out here every month. They do a thorough job, and we've been very happy with them. They always call to tell us when they're coming. They're very good.” - Wanda E.

“I like their consistency. I've been using them for years, and I've always been very happy with them.” - Mallory P.

“They are responsible, and they do a great job.” - T. T. H.

“Their technicians are very polite, attentive and very neat.” - Karen M.

“I like my service technician, Mario. We have monthly service with them.” - Mike S.

“I've discontinued my service with them, which I had for a very long time, because our local service technician retired. They always did a good job, and I would recommend them even though I no longer use their service.” - Mary L.

“They were very prompt, and they knew what they were doing. They took care of my termites.” - Frank D.

“That I have no bugs” - Charles M.

“They come out quickly when I call them.”
- C. E.

“They keep the bugs away.” - Robin G.

“It works.” - Tony S.

“They come and go and I don't see them. They do a reasonably good job.” - Warren M.

“They helped me get rid of my ant problem.”
- Pearl D.

“They've been consistent, responsive and they come out and do a great job. I don't notice anything.” - Joel H.

“I never see them, but I'm very satisfied with them.” - Mike S.

“I'm not usually here when they come out. When I talk to them, they seem knowledgeable and friendly.” - Marlene G.

“They come out when they say they will.”
- Diane K.

“Well, they do the work right.” - L. J. S.

“Their rates are competitive, and they call before they come out. They're also very considerate of my puppy. They're courteous, and they pay attention to detail.” - Tyler K.

“They come out every other month and leave a card so we know that they were here and did the work. They send me the bill by mail, which is good. They're really good.”
- Brenda M.

“They come and do the work without interrupting anything.” - Deborah W.

“I like that they tell me what they did before they leave, and we have no spiders at all. We've had no problems with them, and as long as they don't raise their prices, we like them.” - Liz G.

“Some companies use powder around the house, but I like that Paramount use the sprayer. They are good.” - Robert O.

“Well, for the most part, they keep the ants away. They've also been responsive to special problems in the past.” - Dian R.

“I like that my wife doesn't have to worry about ants.” - Nanette P.

“They're usually here according to schedule. They're dependable.” - Peggy S.

“They do their job.” - Charmaine B.

“They are reliable. They do what they say they will and get it done.” - John M.

“They do their job without any hassle.”
- Jeffrey T.

“I like that I don't have any problems with my tenants.” - S. P.

“They were timely.” - Kathy D.

“They come when they say they will.”
- Linda S.

“They are responsive when I call them.”
- Patrick C.

“Their response time is good. Our technician, Andy, is friendly and helpful.” - O. Y. C.

“They show up every month promptly.”
- Mrs. E.

“They get done quickly.” - Joe L.

“The fact that someone comes and takes care of the pest problem” - Shealon J.

“They've been very willing to help us with our gofer problem, which is a new pest control service that they provide. I also appreciate their honest efforts in trying to solve the problem, which is what has kept me loyal to them. If I call them with a raging ant problem, they respond to me quicker than they would respond to a new customer who looked them up in the Yellow Pages. Their excellent turnaround time means a lot to me.”
- Jasmine T.

“They are not afraid of my dogs. They come into the backyard even when the dogs are barking at them.” - Brandi M.

“I haven't seen any bugs ever since I started using their service.” - Queenie Y.

“They show up when they are supposed to, and they have reduced my pest problem, I think.” - Paul K.

“They were on time.” - Gregory D.

“The field service communication was good and pleasant. The technician listens to problems.” - Ruben M.

“He is thorough.” - Barbara S.

“I like that they come out on regular basis.”
- Jean C.

“The price” - Penny Y.

“I liked that they did what they said they were going to do.” - Garry G.

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