Contractors - Remodel & Additions

Alameda County



Norcal 2002, Inc.

(510) 471-9551

Serving the East Bay Area

norcal2002inc
@sbcglobal.net

Gerard H. Dahan, Owner

SERVICES
Bathroom & Kitchen Remodeling
General Contractor

HOURS
Mon – Fri: 7am – 7pm

EMPLOYEES
4


Workers Comp
State Lic. No. 526074
Liability Insurance
Business Practices
Current Complaint File
Legal & Finance

CUSTOMER LOYALTY
Based on 18 random customer surveys made since January 2007 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction with the quality received.”

RATING STATUS
We declare that Norcal 2002 Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1024.

Back to list

Survey Comments

Norcal 2002, Inc. is a full service General Contractor that specializes in exceptional kitchen and bathroom remodels with a French flair. In business since 1987, they serve homeowners throughout the East Bay area. Owner Gerard Dahan has nearly 25 years experience in the construction industry and boasts both a designer’s eye and an artisan’s hand. He and his small, tight-knit team handle only a few contracts at a time, which allows him time to be personally involved with all of his clients.

Mr. Dahan believes that spending plenty of time with the client prior to beginning construction is critical. Their lifestyle needs, personal taste and budget must all be considered before determining how the project will proceed. A solid plan is put in to place, materials are ordered and the timeline is drawn up. During the remodeling process the client is kept informed and involved. The construction team is prompt, professional and respectful of the fact that they are working in your home. When they’re finished, the only thing they’ll leave behind is beautiful craftsmanship.

COMPANY PHILOSOPHY
“Most of our business comes from referrals, so it’s in our best interest to make sure every customer is thrilled. Doing good work isn’t enough; the service we provide to the client is also vital. We’re always available to answer questions. Estimates are clear and accurate so there are no surprises later on. Concerns are addressed immediately. We work efficiently and our behavior on the job site is professional. No detail is left undone, and no customer is left unhappy.”

EXCERPTED SURVEY RESPONSES
“They worked very hard to please me. When I had questions or ideas, they listened to me. Some contractors don’t listen to women, but they did.” — Theresa P.

“They always cleaned up at the end of the day. They were accommodating, pleasant to work with and they did the work in a timely manner. They helped me pick out my tiles.” — June D.

“I liked the guy who did the work because he really went the extra mile. “ — Maureen E.

See Survey Comments

 


Alameda County
Contra Costa County
Marin County
Monterey & San Benito Counties
San Francisco
San Mateo County
Santa Clara County
Santa Cruz County
Solano County
Sonoma County
Other Counties

 

 

 

 

 

 

 

©2002-2008 | American Ratings Corporation