Auto Mufflers

Alameda County

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What did you like best about Mission Muffler & Brake?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/27/2002 and 6/7/2008. Customer last names have been initialized for privacy. 

"The service, they are always willing to help you." —G.A.

"Their customer service, they are really nice people. They also have good prices." —G.G.M.

"They were very personable. They explained everything to me without talking down to me." —Allison C.

"They were outstanding. They were good people who did good work." —Arturo N.

"They were on top of everything. They were upfront and knowledgeable." —Candie O.

"The time and convenience, they get the job done when they say they will." —D.J.

"The service" —Francisco M.

"Jake was awesome. He was the guy who put it in. He did a quality job." —Jake C.

"The guys are very helpful and easy to talk to." —Joe C.

"The personal attention" —Juan

"I dealt with Mario at the front desk. He was really friendly, helpful, and courteous. I didn't even need an appointment. It came out really nice. I liked the way it looked." —Kep K.

"They were fast, quick, and honest." —Kim P.

"They just have a very friendly attitude. They are very helpful, and they explain what needs to be done. They make sure you fully understand what they need to do." —Linda S.

"I liked the guy who talked to me on the phone. He really helped me a lot." —Lisa L.

"They have good prices and quality parts. The do quality workmanship, and I don't have to be at the shop all day. They provide a fast service." —Lorenzo H.

"They have a great service, and the employees are really good guys. They make sure that everything is taken care of, including rides for their customers." —Mike J.

"Reliability, and I trust them. They are honest. I always go there." —Pete G.

"Mario is upfront. He told me what I did and didn't need." —Ralph Z.

"The owner" —Sam S.

"I thought the quality was good. Their advice and recommendations were good. They were fast." —Scott H.

"I like the personalized service. I also like the fact that they know me and take care of my car." —Lisa L.

"They do good work." —Tommy T.

"They tell you what's wrong with your vehicle, and as far as I can tell, they are pretty honest." —Alonzo B.

"They were very friendly. They did a good job." —Christy R.

"The owner, the people and their work" —Stanley Steamer

"They give quality personal service" —Russ S.

"Actually able to pick up the cars and do the work" —Firestone

"They treat me nicely and their prices are good" —Hayward Auto Wholesale

"Service and knowledge" —Castro Valley 76

"They came right out, didn't make me wait, helpful, diagnosed problem on the spot"
—Jason N.

"Service" —Shawn C.

"They're straightforward" —Ronald M.

"John was just very courteous, explained everything. It was fast and he also found a problem and brought it to my attention"
—Joann S.

"Quick and products are good" —Richard P.

"I had my brakes done there before; I really would recommend them. They did wonderful work, brakes went out at 7000 miles, but they replaced free of charge" —Leroy T.

"They're honest" —Jane T.

"They know what they're doing" —Ramon M.

"I've used them before for my other car, I went back because their work is guaranteed" —Ernesto E.

"Management, their work, their knowledge" —Ken B.

"They're worth more than 10" —Junior L.

"They're just good at what they do" —Julio H.

"They offered the best job at the best cost" —David P.

"Their staff, their work" —Demetrios V.

"They cover a variety of car issues, that's kind of nice" —Nita C.

"Everybody there, the work, price" —Aaron D.

"They're real upfront" —Chris B.

"We're an auto repair shop also and they pick up some of our cars and work on them"
—Castro Valley Autohaus

"They're honest, quality work" —Loyars Machine Shop

"They try to cover the whole spectrum of the problem, and they appear honest" —Charlie S.

"Reasonable price" —Kelly L.

"Everyone is very nice, they take the time to talk to you, explain the problem" —Dennis A.

"They can do more than one type of job" —Kashana A.

"They're right down the street from us"
—Bridge Express

"Worked with me to give me the best price, very quick in fixing the problem and it works well" —Marilyn B.

"He's honest" —Juan B.

"They're just great all the way around"
—Monique L.

"They worked on my friend's car and did a great job so I went there too" —Anthony F.

"Everyone there and their work" —George G.

"Customer service" —Jeff L.

"They know what they're doing and they do it right" —Henry G.

"They're reliable, they do all our work" —Acme Car Service

"They're patient, explained the service I needed" —Richard F.

"Quality, service" —Lillian M.

"I needed a muffler, but I didn't have time for the run around and they got it done quickly"
—Frank A.

"Quality work, dependable people" —All Tune & Lube

"They're pleasant, they tell you everything up front" —Virginia C.

"The owner and their work" —Tom Colin's Used Car

"They know their stuff and other businesses use them too" —Peter S.

"If they keep your car, they keep you posted" —Percy C.

"They're reliable, and they turn the cars back the next day" —Custom Modified

"They're quicker than the dealership I used to go to" —Maryann B.

"The owner" —Efrain R.

"They know their work, they can work on just about any kind of car" —Buggy House

"They're great, we just call them or send a car over, they get it done and send it back the next day" —Bay European Star Auto

"They're good people, they know what to do" —Francisco O.

"Their work is good" —Mohammed K.

"I think they're good at what they do, and their prices are comparable" —Carlos P.

"Just everything about them, they get it done when they say they will, and if not, they'll call me" —Frank P.

"They worked with me to give me the best price" —Tony B.

"I like the way they explained everything to me" —Frances F.

"The work they did" —Charles G.

"They came through for me when I needed it"
—Bryan S.

"When they finished with my car, they didn't leave any grease on it" —Moises G.

"They're quick, personable, and always easy to get a hold of on the phone" —Javier B.

"Quality work" —Joaquin A.

"You can depend on them, when they say it'll be done, it is" —Alex S.

"They have a manager there who takes his time with you" —Nora S.

"The work and the owner" —Nash R.

"They're very close to my car lot" —Cherryland Motor

"I like the work" —Sudheer H.

"They offer good service, they're very nice" —Barbir H.

"Went there as word of mouth, good clientele" —Anthony J.

"They did the work for me, I didn't have to look around" —Carl P.

"Quality of work is good, get it done right away" —Stephen T.

"They're pretty good" —Carlos F.

"They're knowledgeable. They explain everything first" —Josie B.

"Quality work, customer service" —Brenda F.

"They'll show you the problem and explain it to you" —Rey B.

"Their brake jobs are guaranteed" —Matt D.

"I have a muffler on my other car that they did 4 years ago, it's still in great shape" —Nicolai M.

"The people" —Mike T.

"They're honest" —Mark D.

"They're upfront with you, honest" —Carlos N.

"John, he's courteous, patient" —Jessica B.

"They're convenient and reliable"
—Carburetor Center

"They were very honest with me" —Pat R.

"They're fast, they know what they're doing" —John S.

"You can count on them to do a good job" —Ernesto O.

"Quality work, they back their work too" —Daniel H.

"Quality work, personal customer service" —Joseph G.

"I think they're honest, fair, and know their specialty" —Zachary H.

"Convenience" —Albert B.

"Great guys" —Eugene S.

"They fit me in even though they were pretty busy" —Kevin J.

"I couldn't pick up my car when they were done and they locked it up in the garage until I could get back there the next day" —Junior G.

"They stand behind their work" —David L.

"They're excellent and they care" —Emilio L.

"They're an established outfit" —Carlos F.

"Fair and quick turnaround" —John J.

"They were okay, they were able to finish my car on time" —Randy

"They do great work and their prices are reasonable" —Ray H.

"The guys are willing to help me solve my problem" —Joseph V.

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