What did you like best about Lon's Glass & Mirrors, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 9/27/2004 and 4/16/2008. Customer last names have been initialized for privacy.

"They were very receptive and personable." -A.B.C.

"The crew was good. I have enjoyed working with them for 5 years. I feel comfortable with them." -I.C.D.

"The service and promptness" -D.C.C.I.

"The quality of work" -H.O.D.I.

"Lon is personable. He gets the job done. I can count on him." -C.S.L.

"Reasonable price" -A.P.A.

"Customer service" -P.C.C.

"They're very good about giving us quotes in a timely manner, and they have good products." -C.B.C.

"They can work around my schedule and take care of any customer service issue I have." -N.C.C.

"They're very responsive." -C.Y.C.

"They re-glazed our mirrors well." -G.S.D.

"They are very prompt and good. We have used them for years." -P.A.M.

"They're always on time, and their prices are good." -L.H.R.

"They showed up on time and got the job done." -D.C.T.

"Their prices are fair, and theyíre never late." -J.Y.T.

"I've used them for about 10 years now. They stand behind their work, and they do what they say they will." -B.C.

"They are honest, prompt, clean, and they always get the work done. Everything about them is great." -M.C.

"They were very prompt and the pricing was very reasonable." -L.Cl

"Customer service, they are very friendly." -C.G.

"Technical competence" -M.G.

"They were timely." -E.H.

"I am able to contact them right away. They are also very good at scheduling." -M.M.

"Their custom showers are excellent. I also like the fact that they take credit cards." -M.P.

"The service and quality" -I.

"He's always on time and finishes the job the first time." -Absolute Construction

"I can talk to the owner. They respond rapidly and do the work quickly. Prices are fair." -All Building & Maintenance & Construction

"They do great work, and I've been using them for several years." -All Weather Construction

"They've provided me with excellent service, and they installed two doors in a very short period of time." -Antes Construction & Plumbing

"Usually when I call them, they respond promptly, and I feel comfortable dealing with them because they use good business ethics." -Barnes Construction

"They were efficient and cleaned up after they were done with the work." -BJB Associates

"I've done business with them for many years and they're always there when they say they'll be." -Bob Creighton Construction

"They were courteous and the quality of the windows was excellent." -Brent D.

"They're great, they're always helpful and they do a great job." -Broadmore Builders

"They are professional, neat and do clean work." -Cal Coating Company

"The service, the quality of the work, and price" -City of San Leandro

"They're always fast." -Closets by Design

"Good timing: they're always here when we need them." -Cultured Marble Products

"Lonnie does excellent work." -DC Glass & Aluminum

"Prompt, do what they say" -D C Construction

"He did the installation on time." -Dino Ceramic Tile

"The good service" -Emerald Bay Apartments

"He did the shower doors for me and he did a great job without needing me to be there." -Federal Building Company

"Lon's a great guy. He provides excellent service and good turnaround time." -Fontan Building Demolition

"They're punctual and within budget. They also do good work." -Fredrickson Lorick Design & Construction

"They're fast, efficient, and friendly." -Gallagher & Lindsey Real Estate

"He has a good personality and his price is right. He also did the work quickly and efficiently." -Mr. G.

"I like his personalized service and the fact he has a small operation." -Greg C.

"Promptness, good customer relations and the work is good." -Innovate Construction & Design

"They're prompt and let you know what's going on."
-J&J Construction

"Lonnie is pretty detailed and always on time for a job." -JW McCaa Construction

"Everything Lonnie does is excellent." -Jack Olson Design & Construction

"The consistency in his work" -John Shaddle Construction

"If there's something not quite right, they fix it to make the customer happy."
-Keith Haisley Construction

"I go to Lonnie for high-end jobs, and he always does really nice work. I think he's the best at what he does and he's also very responsive." -Mark Schmidt Construction

"Their personal attention" -Mid Continent Cabinetry

"Lonnie always does good work. He's done great with the shower doors he installed for us a while back." -Moore and sayle Glass

"I like that he does everything I need him to do."
-Nick Ozler Construction

"They were quick and did a good job." -Recall Total Information Management

"Their flexibility" -Rich Hanlon Construction

"Their service -- they go one-on-one with the customer." -Richard V.

"Quick response and follow-up on orders" -Rick J.

"I like the way he conducts business. He has good customer service, and when I turn him over to my clients, I'm sure he will do everything they need to their satisfaction." -Robert S.

"They're prompt, they do a good job, and they stand behind their work." -Stephen Luippold Construction

"I've used them for years and they've always been dependable and reliable." -Swinderman Construction

"Lonnie does very good work and he's very congenial." -The Woodmill

"I've used them for a long time and they've always done a great job." -Tijero Construction

"They were very responsive. When they came out to the job site, we decided there were changes to be made and they were very accommodating. Also they did an excellent job." -Vanir Construction Management

"I like their friendly service." -Bayfab Metals

"Great pricing" -Cal Bay Construction

"Their thoroughness" -Collard Glass

"They have good communication with clients." -First Rate Renovations

"They're very helpful and they often will give us additional choices." -Furniture Medic

"They are very easy to work with." -Heartwood of Danville

"He's always available when we need work to be done and he's quick." -Ironies

"Price was good; they were on time." -Kizanis Custom Cabinets

"He has good prices, good product, and does the job in a good time frame." -Nick Drabec Construction

"Their response time and their pricing" -Pellegrini Construction

"We like our long-standing relationship with Lonnie, and he's always responded quickly to our needs." -San Leandro Boys & Girls Club

"Lonnie is professional and his prices are very good. I also like his honesty: if you need a job done the next day, he'll tell you whether he can do it or not." -San Leandro Unified

"Lonnie is a great guy. And, the glass company we were dealing with kept sending us scratched glass, but Lonnie stood his ground until we got the perfect set of glass from them. Then he proceeded with the installation and did a great job." -Taff V.

"They're on time and quick." -Cronin Cabinets

"They're the only ones who carry the product we need." -Dale Hardware

"They showed up and did the work."
-Implementation Solution Services

"I like that they are a small family business." -Jason P.

"I like the craftsmanship." -Joe Luippoid Construction

"We've worked with them for a long time and their work has always been good." -Mark B.

"They know what they're doing." -San Leandro Hospital

"They got the job done right." -The Men's Wearhouse

"I like dealing with Lonnie." -Titoni Construction

"They were on time and they were able to fix the problem even though they were a little hesitant to fix the problem. I think they mostly prefer to replace things." -Woodridge Plumbing & Heating

"I really liked the shower doors he installed for us. I also like the quality of the material he used very much." -Judy W.

"They are good installers." -Kersey's Glass

"The price was right." -FH Dailey Chevrolet

"I like that they are a locally-owned business." -McNeil Construction

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