Electric
Motors
Alameda County
KOFFLER ELECTRICAL MECHANICAL APPARATUS REPAIR, INC.
(510) 567-0630
527 Whitney
Street
San Leandro CA, 94577
www.koffler.com
Charles Koffler,
Owner
SERVICES
Electrical
Motor Repair
HOURS
Mon – Fri: 8am – 4:30pm
24-Hour Emergency Repair
CREDIT
CARDS
MasterCard, Visa
Workers Comp Ins.
Liability Insurance
State Lic. No. 722649
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER
LOYALTY
Based
on 210 random customer surveys made since Feb. 2004 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
RATING
STATUS
We
declare that Koffler Electrical Mechanical Apparatus Repair has passed
all of the rating steps and has earned the Diamond Certified award, Certificate
No. 372.
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Charles Koffler discovered his talent for repairing motors and other apparatus while he was a teenager in the military. After establishing a reputation with other companies as a man who could fix about anything, he redirected his efforts toward running his own business.
A family run business, Koffler Electric Mechanical Apparatus Repair began with five employees. The company now employs over 70 people and has a two-block, 80,000 square foot facility. They can repair anything from small appliance motors to huge, 30,000 horsepower engines, and their clients range from private customers to large companies, utilities and aggregates.
Koffler Electric Mechanical Apparatus Repair offers pickup and delivery service within a one hundred mile radius. All repairs and parts are guaranteed.
COMPANY
PHILOSOPHY
"Put very simply, our philosophy is to keep customers happy and keep
them coming back. We do everything possible to give our clients what they
need so that we can continue to succeed, continue to grow and continue
to be the best in the business.
"These days, it seems that most companies just don't care what the customer thinks of them. Or, they make the customer feel that they're doing them a favor to accept their business! Our goal is to exceed our customers' expectations by providing a 'real person' to speak with, answer questions and take the time to discuss the repair of their item. No appointment is necessary… our doors are always open."
EXCERPTED SURVEY RESPONSES
"They always have the equipment that I need and the turnaround time is
fast."—Conrad B.
"They take time to answer all my questions. If I need something right away, they get it to me. I feel respected as a customer."—Jose P.
©2002-2006 | American Ratings Corporation
