Insurance - Auto & Home

Alameda County

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What did you like best about Joyce Feldman Insurance Agency?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 7/21/07 and 7/28/07. Customer last names have been initialized for privacy. 

“The personal touch we received” - Anette B.

“She is responsive, knowledgeable, and approachable.” - Anni W.

“She gets everything done for our protection.” - Brian R.

“She is so easy to talk to, and I feel she is very honest.” - Barbara S.

“They gave us a discount on our air conditioning.” - Naomi N.

“She goes above and beyond. She is the best insurance agent I have ever used. She is honest and really cares about the people she insures.” - Edward R.

“Her personal approach” - Dani B.

“She is quick and does a good job.” - Denton C.

“I was happy and satisfied with the overall experience.” - Donnia C.

“She was terrific. I have highly recommended her to several friends. She was very caring and on top of things.” - Emily R.

“Their customer service was very good. They worked with me and contacted me to make sure everything was agreed upon. They were very communicative. There was always someone there to help, and the assistants always answered my questions. They never had to get back to me.” - Erik H.

“Everything, they really looked out for my well being.” - Francis M.

“She was very helpful, personable, and nice to work with.” - Mary F.

“They did everything I have asked them to do, and they were reliable.” - Garry Y.

“She takes care of us.” - Gary G.

“She was very knowledgeable, and she always got back to me right away.” - Michele H.

“Joyce is very personable, and I am very happy with her.” - James C.

“She was right there for me whenever I needed her.” - Jennifer R.

“Joyce really knows what she is talking about. She was very helpful and really looked out for my best interest.” - Lynne C.

“Everything, she is excellent.” - John S.

“She returned phone calls quickly, and she was very personable.” - Rama C.

“She was there to help me whenever I needed her.” - Michelle M.

“She was straightforward and if there was a problem she advised me right away.” - Maria S.

“I liked her communication and personality. She answered questions and came up with suggestions for me. Her sales approach was without any pressure.” - Susan J.

“She was very helpful with any questions that I had.” - Robert B.

“Their knowledge, helpfulness, and friendliness” - Tomas G.

“Very confident and professional” - Michael A.

“She was sweet, efficient, and she knew what she was talking about.” - Michael H.

“It was a very quick, easy, painless transaction.” - Michael W.

“She follows through. She is one of the best agents we’ve had since we moved to California.” - Karen C.

“She is very pleasant and knows her job.” - Martha M.

“Very responsive” - Kelvin K.

“I liked her responsiveness, the fair pricing, and the respect she gave us.” - James G.

“When I need her, she’s there, and when I don’t need her, she does not call and bug me.” - Janice R.

“She understands her customers. She is never too tired or too busy to stay on top of things.” - Denise T.

“She was very reliable.” - Adrien S.

“I liked that she was very approachable, friendly, and reliable.” - Faye H.

“She was personable and efficient.” - Michelle C.

“Excellent response and customer service” - Wayne F.

“She really knows her stuff. I received great customer service and I felt she really cared about me.” - Yvonne B.

“The personal attention” - Albert R.

“Their response time” - Arthur G.

“She has always given good answers to my queries and has taken good care of me.” - Atul M.

“She is responsive.” - Christopher L.

“I liked the fact that even though they were a big company, they gave me the feeling that they were a small, very personal agency.” - Judy T.

“They kept me abreast of what was going on.” - Georgia P.

“She was dependable. A couple of times we have been late paying on the policy, but she advised us that the policy would not be cancelled.” - James B.

“She was easy to access and prompt with her responses.” - Jason K.

“She does a great follow-up.” - Jennifer M.

“They were honest and responsive.” - Sachin M.

“The speed in which she got back to me with the paperwork was good. She answered all of my questions. Their customer service was good.” - Pererana O.

“Joyce is very friendly and also seems happy. She has always taken good care of me.” - Martha B.

“She’s a great lady, very friendly and helpful.” - Geri J.

“She always gets back to us.” - James L.

“Every time I call her, she has time for me.” - Victoria N.

“Quick response and good customer care” - Amit G.

“She’s a very nice lady. She answers all of my questions and is very helpful.” - David C.

“She was very helpful with setting up my policy.” - Dora M.

“She is a great agent and knows what she is talking about.” - Barbara S.

“Very knowledgeable and responsive” - Ed F.

“She’s a wonderful agent, and I really trust her.” - Edmund R.

“They don’t bother me by calling me too much.” - Leelo K.

“They don’t bug me with silly things, but when I do need them, they are right there for me.” - Laura R.

“Joyce’s personal service” - Patrick E.

“She is easy to access, and she always returns calls promptly.” - Sheila K.

“I haven’t had any problems with them, so I am satisfied.” - Diane M.

“She is helpful.” - Sameer A.

“The rate” - Nancy W.

“I like the fact that every time I try to reach her, she gets right back to me. She is very hands-on.” - Mara G.

“Easy to work with” - Margaret F.

“They seem to have very good customer service, and they care about their clients.” - Kathy S.

“She was very responsive.” - Kevin E.

“She is very nice and I refer her to my friends.” - Daniel A.

“She returns my phone calls quickly, and she is reliable.” - Billie W.

“She was reliable and seems on top of everything.” - Dorothea C.

“They were a prompt service.” - Vinod N.

“They had prompt service.” - Amit K.

“She was very responsive.” - Jennifer R.

“She took her time to explain things to me.” - Jorge B.

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