Contractors - Remodel
& Additions

Alameda County



John A. Manuel Construction

(510) 357-5177

Serving San Leandro, Castro Valley, Hayward, San Lorenzo, Union City, Newark and Fremont.

tidyacres@hotmail.com John A. Manuel, Owner

SERVICES
Large Residential Rehabs
Kitchens
Bathrooms
Commercial Tenant Improvements
ADA Upgrades

HOURS
Mon – Sat: 7am – 7pm
After hours by appointment

Workers Comp Ins.
Liability Insurance
State Lic. No. 656336
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 27 random customer surveys made since April 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that John A. Manuel Construction has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 658.


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Survey Comments

Having started in the foundations area of
the construction business in 1970,
John A. Manuel received his college
degree and then returned to the construction field in 1984, preparing estimates for remodels. This gave him the strong background that he utilizes every day in his own contracting company, which he has owned and operated since 1990.

COMPANY PHILOSOPHY
"What differentiates my business are the very strong subcontractors that I use. For my part, I'm very detailed when I quote a job. I explain the entire process, step-by-step, both verbally and in writing to make sure that everything is extremely clear. I champion the homeowner's rights, and always focus on their needs.

Unlike so many other contractors in the industry, I believe in returning phone calls. My personal attention to customers generates goodwill, which goes a long way. I can honestly tell you that this business is not devoid of problems. If there's a problem, I resolve that problem as soon as possible.
I've always believed in going beyond the call
of duty to make sure that everything is done right and do everything I can to avoid surprises for my customers."

EXCERPTED SURVEY RESPONSES
"I liked his honesty and he came into my home as a gentleman. We exchanged ideas and he offered great ideas. He is very professional and everything was organized and every detail was included in writing."—Peter K.

"As far as I'm concerned, he is a pro's pro. The bottom line is that John offers total customer satisfaction."—Tom K.

"John has a human heart and everything falls into place after that. He's concerned with the customers' welfare and feelings. He always asks if things are going well with his crew as well as with the subcontractors."—John & Beatrice L.

"They were prompt, worked steadily, and finished on time."—Evelyn D.

See Survey Comments

 


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