Real Estate Exchange
& Reverse Exchange Services
Alameda County
Independent
Exchange
Services, Inc.
& Reverse
Exchange
Services, Inc.
(800) 939-1031
(415) 782-5201
275 Battery Street, Suite 200
San Francisco, CA 94111
Serving the Nation and the Greater Bay Area
www.ies1031.com
www.reverse
1031.com
ibunje@reverse
1031.com
Ralph Bunje, Chairman
Cecily Drucker, President
Ian Bunje, Executive Vice President
SERVICES
Real Estate Exchange Services
Reverse Exchange Services
HOURS
Mon – Fri: 8:30am – 5pm
Liability Insurance
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based on 199 random customer surveys made since July 2004 asking each
customer: "Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
RATING STATUS
We declare that Independent
Exchange Services, Inc. has passed all of the rating steps
and has earned the Diamond Certified award, Certificate No. 464.
In business for over 20 years, Independent
Exchange Services, Inc. is a nationwide
company that provides Internal Revenue
Code Section 1031 exchange services to real estate
investors and others. Their goal is to help you
defer paying capital gain taxes when you buy and
sell investment property. "Investment property"
can include both real and personal property
held for investment or used in a trade or business.
The taxpayer is allowed to invest the equity
accrued from the sale of one property into the
replacement or "trade" property without paying
high capital gains taxes.
Independent Exchange Services strives to be as
service-driven as possible. They are there to take
care of all the details - dot all the "i's" and cross
all the "t's," so to speak - to make the exchange as
hassle-free as possible for the customer. They know
that each particular person's questions, problems
and issues differ and they tailor each transaction
to meet those specific needs.
COMPANY
PHILOSOPHY
"We get most of our referrals via word of mouth - past customers,
lawyers, accountants, even our competition. Our overall philosophy is
to be as 'hands-on' as possible: Answer every call, respond to every email,
make sure that each particular client's exchanges receives as much attention
as
everybody else's. The size of the exchange doesn't
matter. Everybody gets the same high level of
customer service."
EXCERPTED
SURVEY RESPONSES
"They were very considerate about our situation and very thorough
in explaining everything." - Julie F.
"They did everything according to the schedule
and they were professional all the way." - James O.
"The information was clear and everything went the way they said
it would." - Frank J.
"I appreciated getting a call back on the weekend. They went out
of their way to help me with my situation." - Darrel H.
"I like that I have direct contact with Ralph
and Ian." - David
©2002-2007 | American Ratings Corporation
