What did you like best about Home Heating & Air Conditioning?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 7/11/2005 and 7/22/2005. Customer last names have been initialized for privacy. 

"Their prices were very reasonable. Their expertise far surpassed others in the industry. They are really up to date on new styles and ways of doing air conditioning, and they keep abreast of what's going on in the industry. I've called them during emergencies, and they responded immediately, even on weekends." - Pete S.

"They listened to my ideas and helped me get what I wanted." - James S.

"I've known the owner for a while. If I have a problem, they'll come over even on their day off. It's a great outfit." - Scott T.

"They were neat, and they cleaned up very well. The process was easy." - Dave P.

"They were on time, and they did a good job. Also their prices were great." - Gary P.

"Their response time was quick, and they did a nice job." - John R.

"Everything was okay." - Esperanza R.

"My husband was able to communicate with them, and when they said they would be here at 8:00 AM, they were here on time." - James H.

"The guy who came to my house, Doug, was the nicest man. He told me everything that was going on, he fixed everything, and he seemed very honest." - Roseanne H.

"They were quick, efficient, and they did a great job." - Liz L.

"I've been using them for several years. Dave used to come over after hours to help me with my old furnace. I loved his perseverance and the fact that he didn't charge me for the twelve times he came over. He always stood behind his work and his workers. Also his servicemen are friendly and very helpful." - Cheryl B.

"The service was great." - Constantinides S.

"They were prompt and genuinely concerned with the customer. Also the people who came out were very nice." - Sue T.

"They know what they're doing. Also they're pretty good at answering questions and getting back to you if you need something done. I like that you don't have to wait two weeks like some other places." - Ned L.

"Jim took a lot of time to fix a lot of the problems we had with the installation. He even came over during his personal time. I really appreciated that good customer service." - Sue O.

"Jim was very helpful. They knew what they were doing and listened to my suggestions. They also did a very thorough job." - Buck K.

"The job is always completed professionally, and if there's anything that needs to be done they take care of it." - Panos L.

"They were straightforward, and they got the job done in a timely manner." - Jake L.

"They were honest, sincere, and they worked hard to get the job done." - Albert B.

"They did what they said they were going to do." - Geri B.

"The service was good." - Jose T.

"They were nice guys and that helped." - Leandro T.

"They were very smart, and they did good custom work for us." - Ranch T.

"I liked the good response time, and they gave me a quote and stuck to it." - Cach R.

"On time and reasonable" - Hammond G.

"I've known them for a while, and they've always done fast work." - Nelson C.

"They were on time, and they explained what the issues were and did quality work." - John W.

"The people who did the installation were very supportive, and they made sure the work was done correctly." - Jeff W.

"They seemed to know what they were doing, and they were responsive." - Williford A.

"From what I remember, they were prompt and the price was reasonable." - Viki L.

"The installer was very good." - Robert O.

"They were able to get us on their schedule fairly quickly." - Joseph R.

"They were able to come out very quickly after I called." - Lori R.

"They got the job done quickly." - George E.

"They came out quickly and did a good job." - William G.

"They were honest and able to come in to fix the problem we were having almost immediately." - Steven B.

"Prompt service" - S. T. T.

"Their timeliness" - North W.

"They were reliable." - Dave C.

"The fellow who came was very nice." - Joe S.

"They did the paperwork correctly." - Freeze T.

"They came out the same day I called." - Hooper S.

"They came out and completed the job successfully." - Arther H.

"I liked their professionalism, their cleanliness, and the fact that they did what they said they were going to do." - Robert

"They did pretty good work, and I liked their price and availability." - Jason W.

"They were punctual and knowledgeable." - James E.

"The guys who did the work were very nice." - Michael B.

Back to Profile