What did you like best about Hi Tech Termite Control of the Bay Area, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/2/08 and 1/6/08. Customer last names have been initialized for privacy. 

“They showed up on time and did the job correctly.” —Ladell S.

“They are prompt and thorough.” —Jean P.

“They are thorough, they never leave a mess and their technicians are friendly and nice.” —Chuck S.

“They are prompt and do what they say they will do at the right price.” —Amy N.

“For $276, they guarantee to inspect my house every year.” —Hilde D.

“I liked the efficiency of the work and the fact that they were very neat.” —Jane S.

“They do a good job. Theyíre just fantastic.” —Elsie H.

“They do what they say they're going to do. They're efficient and reliable.” —Pam R.

“They told me what needed to be done. I thought they did a good job.” —Francis S.

“They got rid of the termites.” —Billie A.

“When we called, they came right away.” —Yvonne G.

“They're knowledgeable and they communicate well. John is very easy to get a hold of and he's responsive.” —Alice N.

“They were on time and they did what they said they would do.” —Larry V.

“They were here on time and they did the work.” —Judy H.

“They were very friendly.” —Tiffany L.

“I like the manager, John. He is very professional.” —Winnie M.

“The manner in which they treat people, they seemed to do a good job. I've had no problems.” —Mrs. R.

“They were professional, thorough and did good follow-up.” —Dee S.

“The workers were careful when working in our home.” —Shirley K.

“They were very knowledgeable.” —Orlando A.

“Everyone seemed to be thorough, knowledgeable, polite and they had a sense of pride about their work. Eleven months later, I thought we might have some re-infestation, so they sent someone out immediately. In a world of decreasing customer service, Hi Tech goes the extra mile and stands out for their customer service.” —Corine K.

“They arrive on time and seem like they are very thorough.” —Diane M.

“I like the way they get the job done. I think they do a superb job.” —Don S.

“They are prompt and thorough.” —Dennis J.

“The prompt response and the explanation of what is going on” —Volodymyr V.

“I like the results, the punctuality and the way they respond when there is a problem.” —Mary U.

“The guy who comes out is very nice. They are very responsive.” —Chin B.

“I liked the fact that they didn't have to tent.” —Janine M.

“They were very efficient, the cost was reasonable and they seemed like good people.” —Bill L.

“The price was good. The people were very professional and able to give us advice and information.” —Sandra R.

“They were courteous, clean, they had good follow-up and kept their word. When I found more termites, they came out right away and took care of the problem.” —Walt F.

“They came in and did the job with no problems.” —Martha L.

“They are courteous and do a good job.” —Mary W.

“They were honest, straightforward and professional.” —Laura W.

“They explained everything to me and the guy who came out was very personable and knew what he was doing.” —Herman H.

“We've had the same technician come out twice. He was very nice, helpful and he explained everything to me.” —Kathy V.

“I've used them twice. They are responsive and I like John.” —Robin W.

“They are very thorough and professional. They go under the house and up on the roof. They check everything.” —Monica E.

“They come out every year and make sure everything is okay.” —Francis H.

“They responded quickly when there were problems after the first visit.” —Denise G.

“They were very thorough, courteous and they answered all my questions.” —Fern F.

“They are on time and very thorough. I've been using them for some time. I'm very confident that they do a good job.” —Mrs. S.

“They killed the termites and they came back out when I needed them to.” —Dottie R.

“They seemed really on top of everything. They explained everything. They have a good warranty program.” —Gabriel B.

“They came out right away and solved the problem with termites.” —William J.

“The same man comes out each time and knows exactly what we want. He calls ahead and he is very efficient and polite.” —Nancy O.

“They were very efficient and they got rid of the termites.” —Estella F.

“They are prompt and when they come out they know exactly what to do.” —Aileen M.

“They were very thorough and pleasant. They answered all of our questions.” —Mrs. P.

“They were very clean and efficient.” —Gary S.

“They explained everything in detail and they were responsible for the work they did.” —Kay H.

“I liked the people I worked with. I liked their work ethic and attitude.” —Kathy F.

“They were very courteous, thorough and responsive.” —Jack S.

“I was very pleased with his work. He took care of the problem promptly.” —Dallas C.

“I like that they are thorough and do a good job.” —Gary L.

“They were able to listen to my needs and accommodate my schedule.” —Edna W.

“They discovered and destroyed all the termites.” —Cecil D.

“They're very thorough in their inspection and work.” —Jim F.

“I've used them for many years. They are dependable.” —Loretta A.

“I like the guy who comes out to do the inspection.” —Mrs. P.

“The professionalism” —Julie L.

“I think and hope that they take care of all the problems. I like the guy who comes out.” —George H.

“When I have a problem, they come out and handle it.” —Mrs. J.

“They do what they say they are going to do.” —John P.

“They get rid of the termites.” —Donald P.

“They were on time and they pointed out another problem that I had.” —Dave M.

“They are professional.” —Pam N.

“I like the process they use and the price is reasonable.” —Claudia R.

“They are polite when they come in and willing to answer my questions.” —Carol R.

“They follow up and keep you advised about what is going on.” —Julius S.

“They are very friendly and do a good job. Overall, I'm very satisfied with them.” —Dionisio M.

“They seem to be honest.” —Stuart H.

“They were on time, polite and they did a good job. After they did a re-inspection, they found another spot, so they came right out and took care of it.” —Carol H.

“I liked the owner and the technician. They were knowledgeable and efficient.” —Dave L.

“The immediate service and immediate response, I've recommended them to several people over the last two years.” —Mr. S.

“They are thorough.” —Don B.

“I like that they are always able to get me an appointment.” —Kris M.

“They are courteous and seem to know what they are doing.” —Kirk Y.

“They're very professional, polite and they use non-toxic products.” —Trish M.

“I like pretty much everything about them. They're very pleasant and they do a good job.” —Bette S.

“The fact that I didnít have to tent my house, and they seemed professional.” —Howard W.

“They seem very diligent when doing the application.” —Linda H.

“They were willing to come back and take care of spots they missed.” —Antonio C.

“We had an incident where they needed to come back, and they came back right away.” —Ms. W.

“They are responsive and the people are nice.” —Cissy C.

“They responded right away when we found another problem area.” —Carol G.

“They came out right away when I called them to come back.” —Penny S.

“They got the job done, they were efficient and professional.” —Michael L.

“I like the process they use. They don't tent.” —Harriet M.

“They seem to do a pretty thorough job.” —Ann S.

“They come out right away.” —Mrs. R.

“I've been using them for years and years. They have always been prompt and reliable.” —Jacky H.

“They did a good job and got rid of the termites.” —Debbie G.

“They come out quickly when I call them.” —Vera L.

“They were very polite and they finally got rid of the termites.” —Gwen S.

“They were polite.” —Nan F.

“They are friendly and willing to please. They always come back out when there are problems.” —Robert G.

“They did a decent job.” —April D.

“They did a good job the first time.” —Lee V.

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