Auto Repair

Alameda County

Germany's Best, Inc.

(510) 658-8948

5291 College Avenue
Oakland, CA 94618

Serving Alameda County

Paul Vacakis, Owner

SERVICES
All Electrical Systems
Building of Engines & Transmissions
Mechanical Repairs & Maintenance

HOURS
Mon– Fri: 8am – 5pm

CREDIT CARDS
Amex
MasterCard
Visa

GUARANTEES
90 Days/3K Miles

BRANDS
All German Cars

EMPLOYEES
5

Workers Comp Ins.
Liability Insurance
State Lic. No. AG111466
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 99 random customer surveys made since April 2003 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Germany's Best, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 241.

Back to list

Survey Comments

Germany’s Best has been repairing quality German cars for over 24 years. They provide comprehensive service and repair on Porsche, BMW, Mercedes, Audi and Volkswagen.

The team of mechanics treats the customer and the customer’s German car with great attention to detail. If the customer is in a bind for time, they always do their best to get the job done as soon as possible–to get the customer in and the car out in a timely manner. The job is done right with the right parts by qualified mechanics. All Germany’s Best mechanics are certified ASE or dealer-trained. Every mechanic has at least 15 years experience and is a master technician. They are located in wonderful Rockridge and are conveniently near the Rockridge Bart Station.

COMPANY PHILOSOPHY
"If a client isn't happy, we're not happy. We're very meticulous and we pride ourselves on accurately diagnosing symptoms or complaints and making necessary repairs."

EXCERPTED SURVEY RESPONSES
"I like the personal manner in which they listen to your problem and communicate with you."
— Linda D.

"They really know what they're doing and the quality of the work is very good." — Joanne H.

"They're straightforward and they get the car in and out." — Warren W.

"I called and they were able to get me in on the same day." — Anne M.

"I have a Porsche and they know what they're doing when they work on it." — Mark M.

"One of their mechanics was able to troubleshoot a problem that a dealer couldn't fix." — David W.

“I like that they are very personable, straight shooters.”— David Y.

“They were excellent communicators, very knowledgeable about cars, trustworthy, right on schedule.” — Pat B.

See Survey Comments