Auto
Repair
Alameda County
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What did you like best about Germany's Best, Inc.? The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/1/2003 and 4/6/2003. Customer last names have been initialized for privacy. "Straightforward with me and told me how much everything would cost ahead of time." - Sarah B. "They were professional and straightforward about the cost of the work and they seemed like an honest shop." - Victor H. "They work on Porsches." - Clint B. "I trust them and their work is good. I think they're outstanding." - Babette H. "The person who took the orders in seemed like someone I could trust and seemed to be knowledgeable." - Eric Z. "I know Paul and I've been going there for several years." - Larry C. "Service." - Artemio P. "The personalized service." - Kathy C. "Honesty and overall attitude." - Megan M. "Quality service and the fast service and the personality of the people." - Greg S. "I like that they are very personable, straight shooters." - David Y. "They were very creative in attacking the problem and finding a resolution." - Mike F. "They did the job exactly they way I wanted them to." - Jay M. "Tell me what's wrong with the car and fix it, experience." - Saul M. "He's been my mechanic for 5 years, I like that Paul just tells me what's up with my car and takes care of it." - Eric N. "Honest mechanics, very good job and dependable." - George K. "Paul is very helpful with the issues with my car." - Robin E. "Paul said to me, he loves it most when there is something others can't figure out. He really loves what he does and takes very good care of me." - Elizabeth N. "No, I think they're pretty honest." - Dennis C. "No one thing, I take my car there to get it fixed and they fix it." - Maurice P. "Quality, prompt, informative and seem to have a good price." - Chris S. "Seem to be pretty honest." - Robert P. "Like the service." - Bryan G. "I like Paul, he's very nice." - Raoul G. "Good customer service and did a good job on my car." - Jason C. "Paul is very thorough and knowledgeable." - Ted J. "You don't have to worry about it getting it fixed right." - Adam P. "Quick service." - Tomo O. "They know my car and they are knowledgeable." - Theresa B. "Paul knows his stuff, he has done a lot of work for me and he is a great guy." - Robin O. "They don't rip me off, they do great work." - Whitney R. "Timely and estimate on the money." - Lindsey B. "Going there a long time, not your typical car shop, treat you well, don't treat women poorly, no girly pictures in the shop, dependable." - Joette T. "They're great, A++." - Calvert H. "They were excellent communicators, very knowledgeable about cars, trustworthy, right on schedule; I like the fact that they're doing research to improve." - Pat B. "I think that the quality of the work is mentionable." - Carolyn D. "Friendly and available." - Rod C. "I like that they took their time and listened to me; the mechanic rode with me to find out was wrong. Owner took the time to show me what they were replacing and showed me the old parts when the new ones had been put in." - Ana R. "They are good at what they do and they're nice people." - Lizbet S. "Quick, let me know status of care, helpful and waited for me to get off work to pick up my car." - Mary W. "I like the people who've worked on my car." - Kate C. "Service is good." - Fenny G. "Better communication about when my car will be ready, they are having problems finding the oil leak in my car." - Mike T. "General they call nice and early and let me when car will be ready." - Rachel E. "Personal." - Michael D. "Personal service." - Stefan W. "I like that it's a small shop, I like them." - Gail R. "Do what they say their going to do." - Nathan H. "Service is personalized." - Benjamin B. "They explain things well, honest, good customer service." - Naomi W. "Professional and knowledgeable." - Fred M. "Friendly." - Sean H. "Close to me, responsiveness of people." - John R. "The personal manner with which they listen to your problem and communicate." - Linda D. "Friendly, understandable service." - Paul B. "Honestly." - Stewart K. "They are very friendly." - Layla G. "They seem to be very straightforward and honest, know about the cars." - Jeff H. "They really know what they're doing and the quality of the work is very good." - Joanne H. "They were quick, seemed to do a good job and they were friendly." - David R. "Proximity to work and friendly service." - Thea S. "I have a Porsche and they know what they're doing." - Mark M. "Their prices." - William B. "Straightforward and they get the car in and out." - Warren W. "People." - Kenneth K. "Fast and efficient." - Mike O. "Personalized service." - Donald R. "I do trust them over the other place, but they are very expensive." - Steve L. "Seem to be competent." - Kevin H. "Close to my house and they are generally pretty knowledgeable." - Curt S. "They get me in and out in a timely fashion, when they say it's ready it is." - William J. "I called that day and they were able to get me in that day." - Anne M. "They got my car fixed." - Ann D. "Friendly, work with me." - Monika L. "Get you in and out." - Roderick A. "Honesty." - Charles P. "Have been very accurate in the past, I have been going there for years, but this last time was a bad experience." - Chris C. "Personal touch." - Shaw T. "We really liked Brain." - Sherry L. "Close, good mechanics." - Heather S. "I liked that it was a small shop." - Patricia G. "Location, I think they have a fair price." - Paul S. "Their knowledge in German cars and their location." - Krista B. "Customer service." - Eduardo C. "Prompt service." - Nathan D. "I think they are very knowledgeable about BMWs." - Brian B. "They have a lot of experience." - Cheryl C. "They are conscientious about getting it right." - Mary L. "They got me in pretty fast." - Andrea G. "Friendly." - Goro T. |
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