Hardwood Floors

Alameda County

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What did you like best about Floor Pros?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/25/07 and 7/03/07. Customer last names have been initialized for privacy. 

“The quality of the service” - A.T.C.

“Their communication was very good.” - Carol R.

“The overall customer service and response time” - D.C.

“They were on time, on schedule, very presentable, and the price was right.” - Fai T.

“They were very professional.” - H.S.

“Mike was great at explaining everything to me. Mike was a can-do kind of guy.” - Izabel L.

“Prompt work, and they did a great job.” - Jeff C.

“The service and communication is great on a regular basis. I have a personal relationship with them.” - Joseph C.

“They didn’t finish until I was satisfied, and they were very professional.” - Liz G.

“They always do a good job, but they also come back and take care of any problems.” - Luis C.

“They did a good job, and I was satisfied that they came on time.” - Marina S.

“Everyone was very pleasant, and they explained things to me. I'm just very happy with the work.” - Melida C.

“Their attention to detail and honesty” - Nguey L.

“Everything was great.” - Regina C.

“They were quick, they returned all of my phone calls, and the end result was good.” - Richard C.

“They did a great job and were easy to work with.” - Robyn K.

“Quality” - S.F.G.

“They came when they said they would and got the job done on time.” - Shane

“They were very thorough, and I liked their attention to detail.” - Stan K.

“They were punctual, and the work was very good. They always did a nice job for me.” - Stevie M.

“They did the job quickly. They also had fair pricing and good communication.” - Troy K.

“They have a good service.” - Tuong T.

“They were efficient and fit in with my schedule. They did a good job accommodating me.” - Warren L.

“They got everything done on time.” - Adrian

“Flexibility and doing what they said they would do, they did a nice job.” - Chris S.

“They are efficient and offer good prices.” - Christeen L.

“Their follow-up service was phenomenal.” - Eileen L.

“They are responsive and do really fantastic work. They come out anytime during the day and are always reliable.” - J.P.S.

“They are very personable, do a great job, and they are a quality service.” - Marie E.

“They were very professional, they provided quality service, and their prices were reasonable.” - Paul H.

“They did what I had asked them to do.” - Sang N.

“Their quick response, professionalism, and they seemed to know what they were doing.” - Curtis L.

“The men worked very hard, and the flooring turned out nice.” - Debbie V.

“They did a good job.” - Hans

“The quality of work” - Herb A.

“Their promptness, professionalism, price, and they did a good job.” - H.C.

“They are prompt and very businesslike.” - John P.

“They finished the job on time.” - Julie Y.

“They are prompt and give you fair prices.” - K.C.

“They always gave me an explanation whenever there was a problem.” - Mike M.

“They did a nice job in a timely manner, so I have no complaints.” - Nick B.

“They did the work I asked them to do.” - Pheobe D.

“They did the job when they said they would, and they finished it on time.” - Beth N.

“I liked the owner Jason. They showed up on time, and I didn’t have a problem with product.” - B.C.

“They were very responsive, and they took care of any mistakes or problems without a lot of fuss.” - David L.

“They got the job done on time.” - Jay C.

“They were great. Their prices were good, and they kept everything clean for me.” - Michelle R.

“They came in and got the job done on time. We were happy with the results.” - Sean M.

“They worked with my needs and gave me good pricing.” - Amit M.

“They were friendly and provided a good service.” - An M.

“They got the job done quickly and used multiple people to do it.” - B.P.C.

“We didn't have any problems. The rate was good, so they did what they advertised.” - Brian B.

“I liked the owner because he handled our issues. I also liked their customer service and communication.” - Bryan C.

“They were very responsive and easy to talk to.” - Cathy D.

“They were professional.” - Delores

“Their ability to answer questions, they were always prompt, and they never missed an appointment.” - Jewlie S.

“I liked Mike. He had a nice personality and was very friendly.” - Kim L.

“I liked their service and professionalism.” - L.S.T.G.

“The quality of the work was good.” - Noel

“They were available, they did a reasonably good job, and it was very inexpensive.” - Betty K.

“They have a prompt service and great attention to detail.” - Jason L.

“Their willingness to respond to things that I wasn’t satisfied with, I liked how they were flexible with their scheduling.” - Stephen F.

“They did the job quickly, and their prices were good.” - Hom L.

“They're good hard working people. They resolved some issues that they weren't responsible for.” - Ken W.

“They were fast.” - Chirstine C.

“The price was good, and they carried some things that I liked.” - Evelyn W.

“They were very accommodating on the job, and they fixed things right away.” - W.C.

“They were prompt, their timing was very good, and they were nice people.” - Philippe G.

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