What did you like best about Everlasting Marble & Granite?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/18/2005 and 11/14/2007. Customer last names have been initialized for privacy.

"The quality of the service" - B.C.

"I like that they were prompt" - C.T.

"I like that they were personally in touch with every change. They follow up all the way to the fabrication stage." - H.A.

"They were very easy to access and quick." - Holly B.

"They always returned calls and answered my questions." - Helene C.

"I like the prices and the efficiency." - Mary M.

"They rectified problems really well, and they had very good customer service. They did a beautiful job." - Paula M.

"I liked everything, they were prompt, neat, and clean. They did everything they could for us. They went over the top by sending to the house a canister of fudge brownies that were awesome." - Garry M.

"They were good workers, and they did a very nice job. I thought the price was right." - Linda O.

"They do excellent work and provide great service. They are also very clear about their terms and they are easy to get a hold of and work with. The showroom is beautiful." - S.T.S.

"Their service" - Tim F.

"I like that they are professional." - Tracy V.

"I didn't have to tell them what to do and everything came out just like I wanted it." - Jared P.

"The timeliness" - Valerie S.

"The granite piece I have is beautiful." - Benita L.

"They did what they said they would do. They were also prompt and have a quick turnaround time." - Carmina K.

"I liked their customer service. The job was great, and they did a very nice and professional job. They were also on time and it looks beautiful." - Sandi N.

"I liked the prices." - Jack P.

"I liked the efficiency in getting the work done and the politeness of the people. Their scheduling fit my needs. I acutally feel very fortunate to get them. They came back four times to get the work done and did not complain. They did not charge me more money for coming back several times. The countertop has no seams showing and it looks fantastic. I am very very pleased." - Lois K.

"I like the workmanship." - C.C.G.

"They have good workmanship." - D.C.

"I like their willingness to work with me." - Lino A.

"They put it in the way we wanted it, and did not take too long." - Robin C.

"I like how quick they completed the job." - Alynda L.

"I liked that they came in and did all the work quickly." - Kathy W.

"They handled it very professionally without having to say anything to them. They accommodated changes once they got to the job. Also the owner's wife showed up to answer several of my questions." - Chris C.

"They delivered it on time and met all the deadlines for the installation." - Navine R.

"They did a beautiful job. They put in a two and a half-inch marble which is hard to get. They are very customer focused." - Russ S.

"They were prompt, and they did a good job. They came in to redo a botched up job via the Contractors Licensing Board. They had to work with a slab that the former contractor had picked out." - Heather R.

"I liked the people who own the business and the prices. I also liked the granite." - John L.

"I liked the service we received." - Frank M.

"They sent me a box of brownies after the job was done." - Steve P.

"I like Alviva, the owner." - Brian S.

"They did a very nice job." - Shari S.

"I think the whole job went smoothly." - Jeff E.

"I liked the way they routed out the sink." - Mr. S.

"The granite is very pretty." - Don B.

"I liked the prices." - Marion D.

"I liked the layout and being able to communicate with the wife." - Yvonne P.

"I liked the customer service." - S.T.S.

"The people that answer the phones are very nice." - Vince L.

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