Auto Transmissions

Alameda County

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What did you like best about Don's Transmissions?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 11/11/2003 and 11/18/2003. Customer last names have been initialized for privacy.

"Fast, reasonable price and good work." - Randy A.

"Took me right away." - Ronnie B.

"They were honest and didn't try to sell me a new transmission." - Daniel B.

"Fast, friendly service." - Darrin B.

"Work was quality, they met my needs, they called me promptly when work was done." - Dwayne B.

"They did good work on my car." - Lee B.

"Honest, quick and easy to work with"
Carrie B.

"Honest, up front and did a good job." - Tim C.

"Courteous and do great work. I would recommend them." - Craig C.

"Honest and did good service." - Nick L.

"Speedy, accurate, pleasant people." - Diane C.

"The work that they did - the car wasn't shifting right." - Daniel D.

"Up front and kept you posted as to what's going on." - Noel D.

"They gave me good advice." - Vasiliy D.

"I've been dealing with them for a long time." - Eddie F.

"Convenient and close by; prices are competitive." - Miguel G.

"Good service." - Stanley G.

"Everything worked out perfectly." - Dennis G.

"They're quick, great work." - Frank G.

"Service, good information, honesty." - Santos G.

"Quick service, they helped me out in looking for parts, did a good job." - John G.

"Courtesy, efficiency, cleanliness of the work areas, they explain everything." - Alfred D.

"They tell you things that need to be fixed." - Terence H.

"The job they do." - Nick H.

"They're quick, accurate, honest about their diagnosis." - Vicki H.

"Friendly, everything seems fine." - Marjorie H.

"Customer-oriented, truthful." - Linda I.

"Courteous, business-like, up-front, honest." - John J.

"Once I took it back when it didn't seem right, and they took care of it with no questions asked." - George K.

"It's clean, they're polite, everything is good." - Jerry K.

"They always did a good job, took care of any problems." - William K.

"Dependable, they don't try to shaft you; reasonable prices; warranty was good." - Sam L.

"Honesty." - Roman L.

"We were referred to them; they were competent and helpful." - Amy L.

"He was fair, good prices, very pleasant to work with." - Ricky L.

"They're specialists." - Robert M.

"They delivered what they promised, fair price." - Glen M.

"Honesty." - Robert M.

"They're recommended; they treat you well." - Margaret M.

"Very fast." - Lucrece M.

"They fixed two cars for me, and I was very happy; and they were nice." - Sandy M.

"They told me the truth, work was good." - Greg M.

"They didn't try to sell me a new transmission, just did what had to be done; friendly, courteous, professional." - Stan M.

"Courteous, helpful, explained everything in detail." - Alice N.

"They fixed my car." - Marie P.

"They were recommended to me, and the car is running fine." - Nicole P.

"They told me I didn't need a new transmission -- that shows honesty; other places had tried to sell me a new one." - Jose Q.

"They know their stuff." - Dan S.

"They took care of my problem." - Edward S.

"Very flexible and knowledgeable." - Suzanne S.

"Fast, friendly service." - Soraya S.

"I like them because they were courteous, on top of things, showed me the parts and what was wrong." - Delight S.

"They are the best." - Marx S.

"The man that was working behind the counter was nice and honest." - Lisa T.

"They explained things and told me what to look for in terms of upkeep of my transmission." - Joanne V.

"I haven't had any problems; they were patient, on time, helpful." - Wayne W.

"Quick, they deliver what they say they will." - Benson's Goodyear

"Nice people, very professional, good job, good pricing." - Lynn B.

"Timely; Chuck was very professional and the rest of the employees were all polite." - Randy B.

"He took care of everything properly." - Rick B.

"Informative and I really liked the guy who helped me." - Ken C.

"Very qualified." - Alex C.

"I take my car there all the time. They're a nice bunch of guys." - Harold C.

"Service was good." - Ruben G.

"Courteous." - Herbert G.

"Nice people, I got what I wanted." - A.H.

"They did the job quickly, we haven't had any problems with it." - Chris H.

"The service." - Gwendolyn J.

"They don't try to sell you things you don't need." - Dave K.

"Honesty." - Tom T.

"They were pretty quick in terms of their service." - Eric T.

"Price." - David A.

"They get me in and out pretty much; I'm satisfied." - Tracy B.

"Their observation and diagnosis." - Terrell B.

"They've been really nice to me and have a really good rating in the area." - Colleen

"Timely and courteous." - Winfred F.

"Efficient." - Greg H.

"They fixed my transmission but it burned up after that, but they stood by their warranty." - Rich J.

"Their estimate was good; pretty friendly." - Al K.

"They repaired the problem." - Bob L.

"They're forthright about what's the matter, analyzed the problem well and made it understandable." - Edwin L.

"They worked with me, and they were honest with me." - Jean M.

"Good customer service." - Azimi M.

"Professional, know what they're doing." - Jim P.

"They have experienced people and they don't fool around." - Gerardo T.

"Good service; good value compared to the dealership." - Jules W.

"Took care of me the day I brought it in." - Amber B.

"They seemed very helpful and kind." - Jonathan E.

"I'm satisfied." - Frank M.

"Good reputation." - Joe I.

"Chuck is good with customer relations." - Raul N.

"Easy to talk to." - Manuel M.

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