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What
is the best thing about Better
Hearing Center Of San Leandro?
The
following are verbatim customer responses from research that American
Ratings Corporation conducted between 11/26/05
and 3/8/07. Customer last
names have been initialized for privacy.
"They
seem really concerned and helpful, and they are knowledgeable" -
A. D.
"Dealing
with them has been fine" - A. P.
"The
person who served me was exceptionally nice " - A. W.
"Very
accommodating; if any problems they take care of it right away" -
B. M.
"Pleasant;
I was satisfied with them, they were easy to understand" - B. F.
"Helpful
and amenable" - B. P.
"The
person who served me" - C. B.
"Did
the job so quickly and so nicely"
- D. H.
"Their
service; they take you right in; follow-up is perfect" - D. M.
"Explained
things well, handy for me"
- D. B.
"Personality,
cordial, attentive" - D. W.
"Good
follow-through, they are interested in solving my particular problem"
- D. C.
"Courtesy
with which I was treated; they invited me to a seminar that was helpful"
- E. J.
"They
explain everything, don't use big words" - E. O.
"Good
treatment, you didn't hang around"
- E. H.
"Very
responsive to my needs" - E. F.
"His
gentle manner" - F. F.
"They
communicate with me, keep in touch"
- G. P.
"Personal
service and cooperation with me "
- H. M.
"Service,
patience, good explanation of details, continued follow-up" - J.
M.
"Close
to where I live; person who took care of me explained everything well"
- J. G.
"They
are accommodating in making appointments; you never have to wait; very
good service in all respects" - J. S.
"Very
professional, listened to my needs, gave me the best product for my needs"
- J. F.
"Everybody
was nice there; I cancelled several times and they were very nice about
it"
- J. S.
"Very
accommodating" - K. M.
"Quality
of product; personable personnel; they are very willing to adjust the
device at no charge" - K. P.
"Personable,
friendly, nice people, courteous"
- L. H.
"Friendly,
very thorough" - P. S.
"Man
that helped me was very helpful and not rushed" - P. S.
"Very
personable, professional" - P. H.
"They
have integrity; they took time; if I wasn't satisfied I could go back
and they would remedy it" - R. G.
"I like
their overall service" - R. O.
"I like
the product and the service" - R. P.
"Very
polite, very nice people" - Y. M.
"I haven't
had any problems" - A. P.
"I was
well received at the office and got the service that I asked for"
- A. W.
"Their
service is fast when possible (Medi-Cal has delayed things)" - B.
J.
"Very
friendly and cooperative" - B. K.
"Professionalism,
good selection of hearing devices, good suggestions for ancillary products"
- C. W.
"They
listen to me, they provided better equipment than I've had in the past,
they make adjustments, they keep in touch"
- C. C.
"Very
agreeable, they fit you in for an appointment, very thorough in their
attention and their service" - C. S.
"He
tested and readjusted my hearing aid; he was very professional" -
D. C.
"Quick
service" - D. H.
"Thorough"
- D. R.
"I have
unusual hearing needs - they knew about them and had training in that
area"
- E. H.
"Gave
me service right away when I called; they are punctual about appointments"
- F. O.
"Service
is very good; convenience; they are capable" - F. D.
"They
know what they're doing, they are very helpful" - G. D.
"Very
thorough, helped us in every way"
- H. R.
"Mark
is very truthful; he takes care of anything that needs attention; personnel
there are very helpful" - H. S.
"Friendly
atmosphere, know what they're doing" - J. C.
"I can
hear better! I like the two program settings on the hearing aid"
- J. L.
"Never
felt rushed; they explained things well" - K. S.
"Convenient
to where I live; discount on batteries; quality of service; pricing"
- L. B.
"They
were very thorough and helpful; they gave me a different hearing aid,
which was better" - M. M.
"The
technician was very good" - M. E.
"Nice,
polite people, service very good"
- M. K.
"Good
service, friendly, seem to know what they're doing" - R. H.
"I like
Dr. Creston; they are professional"
- R. R.
"They
are very upfront, everything seems fine" - R. C.
"The
people are friendly, helpful. No problem getting an appointment"
- S. S.
"I like
the fact that the man who works with me is a doctor, not just a hearing
aid dispenser" - A. D.
"The
service, how he handles me, explains things to me" - A. P.
"Personal
service" - D. C.
"Didn't
try to oversell me" - D. I.
"I can
hear again" - D. E.
"Liked
the machine they have to test hearing" - D. M.
"Very
honest, worked with me over a period of time" - E. M.
"The
person who served me was very accommodating, trying to please" -
J. B.
"Mark
is very patient and understanding, knows what he's doing" - J. S.
"Very
professional, know what they're doing"
- J. S.
"Mr.
Crookston is very understanding; they are very personable and cater well
to needs of the elderly" - M. M.
"They
gave me good attention and a good work-up; also it's close to me"
- M. C.
"Very
pleasant, efficient" - M. W.
"They
provide service with minimum of waiting" - M.J.
"I like
the man I dealt with, good location; they are accommodating" - W.
W.
"They
are fair and square. I'm not using the hearing aid much yet, will do so
more after the holidays" - W. L.
"They
accepted my health plan" - C. A.
"Fine
service, understanding, professional"
- J. M.
"Service
was quick" - L. D.
"They
were alert to my hearing problems, referred me to a surgeon; got me an
appointment the same day; they really tried to help me" - R. K.
"Their
service" - A. L.
"I liked
the young intern who helped me at the beginning. The owner is not as easy
to talk to" - B. K.
"Thorough,
tries to please" - D. M.
"They
were courteous, doctor was courteous, they had things ready when they
said they would" - F. B.
"Near
where I live; the people are nice"
- F. M.
"They
were very nice" - A. M.
"The
hearing aid isn't too visible and my friends don't even notice it"
- B. G.
"Good
service; I don't use the hearing aid that much" - C. K.
"I like
the hearing center; Mark cleaned my ears very well" - R. D.
"The
people were nice" - R. M.
"Able
to get an appointment" - S. K.
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