Hearing Aids

Alameda County

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What is the best thing about Better Hearing Center Of San Leandro?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 11/26/05 and 3/8/07. Customer last names have been initialized for privacy.

"They seem really concerned and helpful, and they are knowledgeable" - A. D.

"Dealing with them has been fine" - A. P.

"The person who served me was exceptionally nice " - A. W.

"Very accommodating; if any problems they take care of it right away" - B. M.

"Pleasant; I was satisfied with them, they were easy to understand" - B. F.

"Helpful and amenable" - B. P.

"The person who served me" - C. B.

"Did the job so quickly and so nicely"
- D. H.

"Their service; they take you right in; follow-up is perfect" - D. M.

"Explained things well, handy for me"
- D. B.

"Personality, cordial, attentive" - D. W.

"Good follow-through, they are interested in solving my particular problem" - D. C.

"Courtesy with which I was treated; they invited me to a seminar that was helpful"
- E. J.

"They explain everything, don't use big words" - E. O.

"Good treatment, you didn't hang around"
- E. H.

"Very responsive to my needs" - E. F.

"His gentle manner" - F. F.

"They communicate with me, keep in touch"
- G. P.

"Personal service and cooperation with me "
- H. M.

"Service, patience, good explanation of details, continued follow-up" - J. M.

"Close to where I live; person who took care of me explained everything well" - J. G.

"They are accommodating in making appointments; you never have to wait; very good service in all respects" - J. S.

"Very professional, listened to my needs, gave me the best product for my needs" - J. F.

"Everybody was nice there; I cancelled several times and they were very nice about it"
- J. S.

"Very accommodating" - K. M.

"Quality of product; personable personnel; they are very willing to adjust the device at no charge" - K. P.

"Personable, friendly, nice people, courteous"
- L. H.

"Friendly, very thorough" - P. S.

"Man that helped me was very helpful and not rushed" - P. S.

"Very personable, professional" - P. H.

"They have integrity; they took time; if I wasn't satisfied I could go back and they would remedy it" - R. G.

"I like their overall service" - R. O.

"I like the product and the service" - R. P.

"Very polite, very nice people" - Y. M.

"I haven't had any problems" - A. P.

"I was well received at the office and got the service that I asked for" - A. W.

"Their service is fast when possible (Medi-Cal has delayed things)" - B. J.

"Very friendly and cooperative" - B. K.

"Professionalism, good selection of hearing devices, good suggestions for ancillary products" - C. W.

"They listen to me, they provided better equipment than I've had in the past, they make adjustments, they keep in touch"
- C. C.

"Very agreeable, they fit you in for an appointment, very thorough in their attention and their service" - C. S.

"He tested and readjusted my hearing aid; he was very professional" - D. C.

"Quick service" - D. H.

"Thorough" - D. R.

"I have unusual hearing needs - they knew about them and had training in that area"
- E. H.

"Gave me service right away when I called; they are punctual about appointments"
- F. O.

"Service is very good; convenience; they are capable" - F. D.

"They know what they're doing, they are very helpful" - G. D.

"Very thorough, helped us in every way"
- H. R.

"Mark is very truthful; he takes care of anything that needs attention; personnel there are very helpful" - H. S.

"Friendly atmosphere, know what they're doing" - J. C.

"I can hear better! I like the two program settings on the hearing aid" - J. L.

"Never felt rushed; they explained things well" - K. S.

"Convenient to where I live; discount on batteries; quality of service; pricing" - L. B.

"They were very thorough and helpful; they gave me a different hearing aid, which was better" - M. M.

"The technician was very good" - M. E.

"Nice, polite people, service very good"
- M. K.

"Good service, friendly, seem to know what they're doing" - R. H.

"I like Dr. Creston; they are professional"
- R. R.

"They are very upfront, everything seems fine" - R. C.

"The people are friendly, helpful. No problem getting an appointment" - S. S.

"I like the fact that the man who works with me is a doctor, not just a hearing aid dispenser" - A. D.

"The service, how he handles me, explains things to me" - A. P.

"Personal service" - D. C.

"Didn't try to oversell me" - D. I.

"I can hear again" - D. E.

"Liked the machine they have to test hearing" - D. M.

"Very honest, worked with me over a period of time" - E. M.

"The person who served me was very accommodating, trying to please" - J. B.

"Mark is very patient and understanding, knows what he's doing" - J. S.

"Very professional, know what they're doing"
- J. S.

"Mr. Crookston is very understanding; they are very personable and cater well to needs of the elderly" - M. M.

"They gave me good attention and a good work-up; also it's close to me" - M. C.

"Very pleasant, efficient" - M. W.

"They provide service with minimum of waiting" - M.J.

"I like the man I dealt with, good location; they are accommodating" - W. W.

"They are fair and square. I'm not using the hearing aid much yet, will do so more after the holidays" - W. L.

"They accepted my health plan" - C. A.

"Fine service, understanding, professional"
- J. M.

"Service was quick" - L. D.

"They were alert to my hearing problems, referred me to a surgeon; got me an appointment the same day; they really tried to help me" - R. K.

"Their service" - A. L.

"I liked the young intern who helped me at the beginning. The owner is not as easy to talk to" - B. K.

"Thorough, tries to please" - D. M.

"They were courteous, doctor was courteous, they had things ready when they said they would" - F. B.

"Near where I live; the people are nice"
- F. M.

"They were very nice" - A. M.

"The hearing aid isn't too visible and my friends don't even notice it" - B. G.

"Good service; I don't use the hearing aid that much" - C. K.

"I like the hearing center; Mark cleaned my ears very well" - R. D.

"The people were nice" - R. M.

"Able to get an appointment" - S. K.

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