Hearing Aids

Alameda County

Better Hearing Center of
San Leandro


(510) 483-5422

410 Estudillo Avenue
San Leandro CA 94577

www.Better
Hearing.com

Better
Hearing@aol.com
Mark Sanford, Owner

SERVICES
Audiology
Hearing Aids

HOURS
Mon – Thu: 9am – 12pm,
1pm – 5pm
Fri, Sat: 9am – 2pm

CREDIT CARDS
Amex
Discover
MasterCard
Visa

BRANDS
GN ReSound
Oticon
Phonak
Siemens
Widex

Workers Comp Ins.
Liability Insurance
State Lic. No.
HA-2506
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 228 random customer surveys made since Dec. 2002 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Better Hearing Center of San Leandro has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 206.


Back list

Survey Comments




Owner Mark Sanford

Better Hearing Center has been serving the East Bay since 1975. A nationally recognized hearing aid center, offers a complete line of the most advanced hearing devices and technologies available on the market today. In fact, Better Hearing Center has kept itself in the forefront by serving as an alpha and beta site for testing and evaluations for many new industry products. The company's audiologists address all three aspects of hearing problems.

Mark Sanford, the owner of Better Hearing Center, earned his undergraduate degree in Communicative Disorders from University of Pacific in Stockton and his Masters in Communicative Disorders, Audiology at the University of Texas in Dallas. He has owned the practice for nearly ten years.

COMPANY PHILOSOPHY
"At Better Hearing Centers, we pride ourselves on customer service and believe in educating and informing our customers. Everyone's hearing needs are unique, and we take all the time necessary to work with each individual to ensure the very best results. We will introduce them to all the technologies available, and provide all the information necessary to enable them to make an informed decision that they feel good about."

EXCERPTED SURVEY RESPONSES
"They took the time, especially in making adjustments for comfort and the best hearing possible." — Julius F. G.

"They were prompt, courteous and told me what I needed. It helped me a lot." — Leo C..

"They weren't pushy and they were knowledgeable." — Oliver H.

“He gave me a lot of choices and he took a lot of time.” — Lillian K.

“They’re knowledge and go beyond basic service. I’m very impressed with them.”
— Joe M.

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