Hearing Aids

Alameda County

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What did you like best about the Center For Better Hearing Aids?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/8/2004 and 5/3/2008. Customer last names have been initialized for privacy.

"Greg is wonderful. He is a delight to deal with." -Eugene A.

"I have the highest respect for Josh and everyone involved with the center. If I didn't, I wouldn't drive one hundred miles to go see them. They are wonderful." -Richard B.

"Josh has done his homework. He answers my questions and he knows what he is talking about." -John B.

"They are very available to help my husband. They're very knowledgeable. Their location is conveniently located and there are plenty of parking spaces." ñ J.B.

"Greg is very nice. Their office is near my home, so it's easy for me to get there. I recommended them to my friend. He goes there now too." -Mary C.

"They're very thorough. Greg shows a great deal of patience. They're very nice to me." -Iris C.

"They really seem to take their jobs seriously. They give me wonderful customer service and they explain everything to me. They really can't do enough to help me." -Lemuel C.

"Very nice, warm people, and they explain what I need to do. They're very patient. We really like Greg. Everyone there is just as pleasant as they can be to my husband and me." -Leon D.

"They're wonderful people. Both my husband and I wear hearing aids and use their services. We drive two and a half hours for our appointments. We wouldn't think of going elsewhere because they treat us so well. They're really great." -Joanne F.

"They're very nice." -Rosemary G.

"Josh does a very good job. He is very thorough. Everyone there is very nice." -Joseph G.

"Everything, they're very friendly and helpful. I really like Greg. He seems to really care about my needs." -Elnora H.

"They're very nice. I have recommended them to several friends. They take care of me right away." -Marian H.

"Everything, their professionalism, their good service, and they treat me well." -Henry H.

"They explain everything in detail." -Theodore I.

"They're always on time and very clear. They also care about me." -Michael K.

"They're very courteous and very caring." -David K.

"They seem to be very modern and high tech." -Ralph K.

"I think they explain things clearly. They offer a very good service. They are very pleasant to work with." -Silvia A.

"I just recommended them to a friend of mine today. They go out of their way to assist me." -Rory F.

"They pay attention and listen to me. They care about me." -Rose G.

"Greg is very willing to adapt and use other sources to help me." -Douglas H.

"The people who run the business are very nice and very helpful." -Richard A.

"They seem very caring. They treat me with respect." -Cynthia H.

"The hearing aid they gave me really works." -Herbert K.

"His presentation and his taking time to work with me." -Tom B.

"The efficiency." -Mary C.

"Very thorough and professional." -Kathleen D.

"He's very thorough, knowledgeable, the office staff is excellent." -Mary E.

"He's a fantastic person." -William E.

"Greg is very thorough." -June F.

"Very nice, very helpful." -Norma F.

"He explains everything, makes you feel comfortable, understands your problem, answers questions, he listens, he's very professional." -Christina G.

"Very thorough and conscientious." -Jean G.

"The attention he gives me, he takes time and he's very helpful." -Eileen G.

"He's very thorough, explains everything, makes you feel very comfortable." -Ilse H.

"He tells it like it is; he really tries to help the customer; he goes out of his way." -Bob H.

"Very pleasant and helpful, attentive to what I had to say." -Rose H.

"He wants to get to the bottom of the problem." -William J.

"Straightforward, honest." -Stan J.

"It's very convenient. He really wants to help people. He's very courteous and if he's going to be late he tells you why." -Lorraine K.

"He's very thorough, spent a lot of time, answered my questions, good follow-up." -Olga K.

"He's easy to work with." -Norma K.

"Good service; his manner and the way he presents himself and does business; he fixes everything." -Joyce K.

"They did a lot of good preliminary work and sorted out the problem." -Beth L.

"What's not to like?" -Milian M.

"He knows his business; he's personable; he takes plenty of time. The receptionist is very nice." -James M.

"He's knowledgeable and keeps up with the field. He's friendly and outgoing. His receptionist now is very good." -Hugh M.

"Greg Free is really good, and the staff was great and knowledgeable." -Marilyn M.

"He was patient, kind, very thorough." -Maxine M.

"They make you understand your needs; made me feel comfortable." -Robert P.

"They're very patient and took care of problems." -Kiku S.

"I liked Greg's approach to the whole problem." -Herbert S.

"They had an all round good service." -Etta S.

"Good friendly service." -Esther S.

"Mr. Free." -Ralph S.

"The service is very personal; he explains what's being done and what I need." -Joyce S.

"The service was good." -Katherine W.

"Generally I like the service." -Amy W.

"They were responsive to my needs." -Russ W.

"He knows what he's doing." -John A.

"Friendly, thorough." -Virginia B.

"Greg and his openness to learning and being persistent to satisfy the customer." -Patricia C.

"Very friendly and helpful." -Alice D.

"They seem very sincere and ready to help; he makes himself available, very cooperative." -Millie G.

"They get the job done." -Joe G.

"He's very anxious to make things right."
-Mary J.

"They do good work." -Clarissa K.

"They did a good job and were highly knowledgeable." -Alfred O.

"All of it overall was good." -Edward A.

"They were very knowledgeable and available whenever I needed service." -Louis B.

"He's very nice to deal with, good attitude and encouragement." -Mary B.

"Good service." -Mamie H.

"He's gradually giving me confidence and improving the way I hear." -Otto J.

"He was very businesslike." -Huh M.

"The knowledgeability of the staff was very good." -Dave M.

"The appointment was prompt and fast." -Marilyn M.

"He was very patient in describing things."
-Mary R.

"I like Greg." -Rachel R.

"They're reliable and get the job done." -Ben S.

"Very knowledgeable people." -Frederick S.

"He's very professional, knows what he's doing. He doesn't put you down. He sticks to his ideas. He accommodates me in scheduling appointments." -Robert S.

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