Paving - Asphalt & Stamping

Alameda County

Black Diamond Paving, Inc.

(510) 770-1150

Serving Northern and Central California

www.blackdiamondpaving.com/
mreger@blackdiamondpaving.com
Megan Reger, Owner

SERVICES
Patch Paving
Infrared Paving
Overlays
Seal Coating
Europave (Decorative)
Concrete Repair
ADA Upgrades
Long-Term Planning & Budgeting

HOURS
Mon – Fri: 7am – 5pm
Emergencies: 24 Hours Daily

EMPLOYEES
25

Workers Comp Insurance
Liability Insurance
State License No. 717849
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 100 random customer surveys made since January 2008 asking each customer: "Would you use this company again?"

RATING STATUS
We declare that Black Diamond Paving, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1258.

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Survey Comments

Owner Megan Reger and her founding business partner Joanne Devlin started Black Diamond Paving, Inc. in 1996. Their initial goal was to create a company that would make a difference by being different. The current team is achieving that goal with continuously refined processes that are designed to provide the best possible customer experience.

Black Diamond’s process begins with a customer consultation to establish objectives, determining the budget and scope of a project to maximize value. When a general direction is set, Black Diamond goes to work to create a proposal that is widely regarded as the most clear and detailed in the industry.

Once the project is a go, Black Diamond’s notification process ensures that all affected parties have detailed information about the project plan. With a solid plan in place, the crews work efficiently and effectively to complete the project as promised with the highest standards for quality and minimal disruption.

Black Diamond’s solution-centric approach to maintenance problems and project logistics distinctly sets it apart from conventional pavement maintenance contractors.

COMPANY PHILOSOPHY
“We understand paving can be a sizable investment and we treat our customers’ time and money with the respect it deserves.”

EXCERPTED SURVEY RESPONSES
“They are easy to deal with and the quality of their work is as good as it gets. During the past 12 years I have used several asphalt companies but they are the best.” —Bryan W.

“I’ve gained so much confidence in them through the years that I don’t have to supervise them anymore. I just tell them where to go and let them do their thing. They are very professional and the quality of the work is excellent.” —Jesse S.

“They are prompt, reliable, and they did a very professional job.”—Tim C.

See Survey Comments