What did you like best about Big Al's Grime Fighters?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/14/08 and 1/16/08. Customer last names have been initialized for privacy.

“They were on time and committed to their work. They did what they were supposed to do” —D.N.C.D.C.

“We've used them for many years. Tim has a great personality. He does all of the bids and has a personal approach. I've never had a single complaint” —P.I.S.I.

“They did a really good job, and the man that did the work was extremely nice. We received a lot of compliments on their work” —W.D.C.

“They respond to me. If there is a mistake, they correct it right away” —W.F.B.

“They were competitive, thorough, and easy to communicate with” —A.M.A.

“They billed us in a timely manner, the communication was great, and they kept us informed every step of the way” —U.B.S.

“Tim Covington's personality is good. He is there to serve us, and he makes sure we are satisfied” —S.P.M.

“They are very responsive” —L.E.C.

“If you have an issue, Tim responds right away. They are also easy to get along with” —B.A.A.

“To be honest with you, Big Al's has been around for awhile, and the work has always been quite satisfactory” —C.R.

“They are reliable” —S.G.

“They are prompt, accurate, and they do a good job. They are also very reasonable” —F.C.

“They stick to their schedule. A lot of times when I have contracts with people, I have to chase them down after they get the initial payment. I don't have to do that with them” —P.

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