Electrical Contractors
What did you like best about Alive Electric?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/1/05 and 4/15/09. Customer last names have been initialized for privacy.
“They are prompt, and they do their job. They do it for the estimated price.” -Andrew Q.
“They showed up, and they did a nice job. I had several things that needed to be done. They did them well. Also, they were clean.” -Anne C.
“I didn't feel like it was a bait and switch. It was pretty clear what I would be charged for their services. They were comfortable telling me if something didn't make sense. They gave me good suggestions.” -Carol W.
“They seemed courteous and professional.” -Denis C.
“They seemed to be really competent, and they did everything they said they would do.” -Eric A.
“They came in and did the work when they said they would do it. We haven't had a problem since.” -Ericka L.
“They did everything they said they would do when they said they would do it and for the price they quoted us. They were prompt and professional. They exceeded my expectations.” -Jeff B.
“They were on time, courteous, and very professional. I felt very comfortable with them working in my home. That aspect was very important to me.” -Kathleen V.
“I know and trust them. I have built a relationship with Hugo. They are timely, and they do everything right the first time.” -Ken K.
“They did a good a job. They were quick, courteous, and there were no problems.” -Lily T.
“I thought they were prompt, thorough, and very neat. They changed the wiring in my house. They did a great job. I hope I don't need to call them again, but I would definitely use them again if I needed to.” -Mark F.
“There were helpful and clean. They did what I needed done in a timely fashion.” -Martin R.
“They got in, they got the job done, and they got out. They didn't mess around. I thought the work was professional and clean. They didn't damage anything.” -Rod B.
“They were very professional, and they were on time.” -Dana M.
“The guy who came out was very professional and knowledgeable.” -Doug K.
“They did a very good job. They were nice guys who went right to work.” -Lloyd E.
“He was efficient. He tried really hard to find the problem.” -David A.
“They were prompt, they kept to their estimate, and the quality of their work was good.” -Frank M.
“I thought they were very efficient, they seemed knowledgeable, and they explained things fairly well.” -Marie C.
“I thought they were very thorough. They put a lot of effort into getting the job done right.” -Mike S.
“They explained everything that they were doing.” -Lilly O.
“The guy was nice.” -Dane N.
"Everything. He is an old-fashioned service provider, very personable and knowledgeable." - Herman B.
"Great service and fast work" - Brenda C.
"Their presentation was very insightful. I checked out two other electrical places that had no real presentation. Alive Electric came in with a presentation and showed us everything they had, including their certifications and qualifications. So I felt well informed, and they gave me a discount." - Chris C.
"The guys who came out were very nice, and they did a good job." - Getacnew D.
"Good service, on time; and honesty" - Mr. F.
"I liked his general approach. He was efficient, courteous, and the price was fair." - Elinar F.
"They were prompt, professional, and they did what I wanted. Also they were very pleasant to deal with and reasonable." - Ranne G.
"I liked their promptness and scheduling. They told me upfront what to expect and delivered as promised." - Jay H.
"There was a small problem so the manager himself came out and fixed it. I was impressed with his diligence." - Robert H.
"I liked their attention to details." - Tamara m.
"They were on time, and they did quality work." - Cindy O.
"He was reasonable, honest, and friendly.” - Nate P.
"I liked the customer service, and the guy was very personable." - Cynthia R.
"They were extremely prompt. Paul answered my call right away, and he made it out the same day. I was very pleased." - Amy R.
"They were very reliable, and the two people they sent out were very efficient. They didn't mess up the kitchen." - Helen S.
"They were on time." - Mark W.
"They knew what they were doing, and they did the work proficiently. Also they were conscientious and above standard." - Julian W.
"Attention to detail" - Troy M.
"I liked the cooperation of the guy who was here." - Nafeesa A.
"They got in, did the job, and left." - Patricia B.
"They were very responsive to my calls." - Matt B.
"They were prompt and responsive. Also they have a good crew, especially Paul." - Michael E.
"They were clean, neat, and they arrived on time." - Phyllis F.
"The man who did the work was very personable, polite, and he knew what he was doing." - Larry G.
"Their professionalism" - Ron M.
"They were really good, responsive, and professional. When I looked at the job, I was satisfied. Also when I called them, they answered right away." - Joni H.
"Prompt, responsive, professional, and easy to talk to" - Adam C.
"They were responsive, and they got the job done. They were professional and reliable." - Matt C.
"They were really fast." - Kate F.
"I liked the thoroughness of the guy that came out." - Nicholas H.
"They made sure they got everything done in the end regardless of some miscommunication." - Reprins M.
"They solved a difficult electrical problem." - Jerone R.
"I liked the fact that they came out at a time when I could be here." - Rachel L.
"I liked the uniform." - John M.
"When he first came in, he was polite. Also, he gave us a quote that was less than other ones we got." - Estella D.
