What did you like best about Advanced Roofing Services?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/30/2003 and 8/25/2008. Customer last names have been initialized for privacy.

"They were clean." —Frank A.

"They are very professional, they get the job done, and they show up when they say they will." —Barbara B.

"They come out when we call. They have always done a good job for us, and their prices are competitive." —Milt E.

"When I called them, they came out quickly. They identified my roofing problem, and they fixed it." —Barbara F.

"They are very honest and trustworthy. I have a good feeling about their workmanship. I would recommend them to anyone." —Pearl G.

"They have a professional attitude, and they do as I say. They do the work for the price they quote me." —Mitch H.

"They followed up promptly. They were very reliable and efficient." —Joanie J.

"They were upfront about the job. I was satisfied with what they did. I was expecting to pay a lot more. However, they said that only a little maintenance was required." —Emily L.

"They were able to get it done quickly, and their workmanship seemed to be top notch. They did everything that I wanted them to do." —David L.

"Their prices are competitive, and they do a beautiful job." —Heidi N.

"They are on time, and they do what I ask them to do." —Frank S.

"They are honest, courteous, and prompt." —Linda U.

"They returned my calls, and they came out when they said they would." —Frank H.

"The problem seems to have been fixed." —Mr. K.

"They seemed fair and honest." —Thomas M.

"I liked their promptness. Everybody was very cordial." —Dawn A.

"The guy knows what he is doing, and he is friendly." —Eric C.

"They got the job done. Their paperwork looked professional." —Jenny D.

"They were quick and clean." —Victoria J.

"They were efficient. They got the job done quickly." —Tim L.

"Their price was really competitive. They came highly recommended." —Kenneth M.

"They were straightforward and honest. They were committed to doing a good job. They made sure that I understood the things they did. They were thorough." —Kathleen M. 

“They were pretty professional. “ —Frank A.

 “Overall, it was professionally done. “ —Denise B.

 “Their professionalism, their prices are reasonable for the good work they do. They have a really great receptionist. “ —Judy D.

 “They show up when they say they will. They do the job at a fair price. “ —Dave F.

 “I could talk to them. They explained everything to me. The price was right. They were neat. The service was good. They have a wonderful foreman. I was totally happy and I have only nice things to say. “ —Justine L.

 “Their follow-up “ —Diane M.

 “They started and finished on time. They came back when I called them with some questions. They were very professional. I really thought they were the whole package. I had a really good experience with an office worker. “ —Kevin M.

 “The people that were in the office and the workers all knew what they were doing. They worked with us. “ —Harry P.

 “I would just say their overall service level, I felt that from beginning to end they were very professional. They walked me through my options and explained them clearly. There were no hidden costs. They were very upfront about everything. “ —Jill A.

 “I feel they are very honest. “ —Hanna F.

 “They did what they said they were going to do and it held up. “ —Jill H.

 “They were competent, reliable, cost effective, and easy to work with. “ —Paul K.

 “I think they were very efficient. They kept in touch very well. “ —Betty T.

 “They always come when they are supposed to come. They work until the job is done. They are very neat and clean. The men work and they are very pleasant. I will always use them. “ —Jim W.

 “They were very neat and very polite. There were no hassles. “ —Bob B.

 “They were efficient and courteous. They cleaned up. “ —Betty D.

 “They answered their phones when I called. They were cooperative. “ —Ken D.

 “They did it fast. “ —Robert J.

 “They fixed our problem. “ —Bob L.

 “The quality of the roof “ —James O.

 “They were timely and expeditious. “ —William W.

 “They were professional and good. “ —Becky F.

 “I trust the Diamond Certification. “ —Jim O.

 “I liked that they were local. “ —Kathy M.

"I didn't have to oversee his work; the roof doesn't leak." —Jorgen C.

"He was always there when I needed something. He's honest." —Bob C.

"They were professional and did what they said they were going to do and on time." —Bill L.

"Someone came out to look at the roof, he didn't use a bunch of super terms, he talked in plain English, he didn't try to sell me anything I didn't need, and suggested a way I could save money without compromising the quality. I appreciated the way the workers acted when they came, they were polite, and I was very impressed with them and everyone I dealt with." —Audrey P.

"They were willing to work with me, especially since my house has a funny configuration. Yes, I like that they were very accommodating and Barry Wilkes is a great guy." —Sarene R.

"They brought out a big crew and finished the job very quickly." —Bruce T.

"They were quick; they did the job in 2 days on the roof." —Carlos T.

"I appreciated the knowledge and expertise of their workers, their workmanship and craftsmanship on top of being very customer orientated." —Mark A.

"They're very accommodating." —Christen C.

"I was very satisfied with the communication, the timing, the people who answered the phone, I felt like they gave individual attention to me and they prioritized while also being honest and giving me a lower price than expected." —Jill D.

"They did a patch job on my roof to repair work a friend had done." —Anh C.

"I like dealing with the owner. I am a contractor and I have used them quite a bit." —David G.

"They did the job on time, the price was good, and they cleaned up, all in all favorable." —James L.

"They were knowledgeable and pleasant, when the main part of the job was done; it was done quickly and efficiently.” —Naomi S.

"They came on time; they were unobtrusive; the roof didn't leak." —Judith Z.

"Knowledge, the way they expedite the job; their secretary, April, does a good job linking the customer to the work staff"
—David F.

"Very thorough with the estimates and so we don't get a lot of change orders" —B J Construction

"No hassle; they did the work when they said they would; nice people to deal with" —Robert B

"They seemed honest, didn't try to sell me a whole new roof" —Russ B

"Attention to detail; appropriate number of men on the job" —Julia T

"Professional, on time, honest" —Chip B

"Neatness " —William B

"They way they did the work" —Doris C

"Whatever they said they did" —Steve C

"Did the work first class" —Jorgen C

"I've recommended them, helped us make good decision" —Michael C

"Very quick" —Joel C.

"They fixed a leak immediately and did an excellent job; their prices are fair; they cleaned up everything " —Mrs. Gay D.

"He came out within 10 minutes for emergency work; we were very very pleased with them" —Sylvia E.

"Fast response" —Franciscan Property Management.

"The quick response and they get right down to it and try to find the problem" —Pearl G.

"Responsive and quality of work" —Larry H.

"Very serious about the job, I've known Dave for a long time" —Helena H.

"Prompt and friendly" —Mrs. J.

"The owner is very hands-on and accommodating, very professional and Johnny on the spot. If you have a problem he is right there. They are working on the roof right now" —Kerry K.

"They did what I wanted" —Richard L.

"Worked really hard to make me happy" —Randall M.

"Refer people to them all the time, response time great, friendly" —John M.

"Honesty, no surprises" —John M.

"Response time was very fast, took the time to talk with the people who were buying my house to insure them the roof was sound" —John M.

"Did it right away " —Anthony M.

"Very helpful, price was very good" —Barbara M.

"He was concise and quick and he did what he had to do" —Oakland Blind Center

"Prompt, honest bid" —Carlos O.

"Neat and fast" —Bill P.

"Called me back, timely, price" —Lisa P.

"He's very personable, honest, does what I ask him to do, nice guy" —Nancy P.

"The owner was very nice, not pushy and straight forward" —Dolores R.

"Followed up well, I don't know how well they did really until it rains" —Bob S.

"Prompt, they've done work for me before, cleaned up well" —Carolyn S.

"The work is great, the time, the personal touch"
—Latina S.

"They show up on time, they send the bill, there's no bull, they clean up, they speak English, they're great at customer satisfaction" —Kerry S.

"They did what they said they were going to do at the price they said they would do it" —Harlan T.

"Kept me informed, timely and on schedule" —Ken S.

"Came when they said they would and did a good job" —Christine S.

"Seem like nice decent people" —Bruce T.

"Receptive to the problem, came out right away"
—Sheldon N.

"They way they cleaned up every day; the workmanship" —Mr. B.

"The owner has a nice personality" —Collins

"Easy to work with" —Milt E.

"Seemed very friendly and professional" —Ronald E.

"Responsive" —Blake F.

"Listened to what I wanted done, good with my changes, made very cost effective suggestions"
—Bob L.

"He gave us some pictures of the roof before and after the job" —Stephen L.

"I have no complaints, used them before, they came right away" —Elaine M."Bid was affordable" —Tom M.

"They did what they said what they were going to do and finished on time" —Bernard R.

"Responsive" —Kirk R.

"Seemed to be well organized, got done in good time, cleaned up well" —Oily S.

"Clean during the work" —Sean S.

"Came when they said they would and the roof doesn't leak" —Joann S.

"Prompt, cleaned up well and price was good"
—Nancy W.

"The owner came and checked the roof out himself"
—Salvador B.

"Their work product" —Buestad Construction Inc

"Prompt; quick in doing the work" —Amy C.

"Prompt" —Mark C.

"They fixed the problem (a leak)" —Nate C.

"Barry was good" —Joan C.

"Able to respond to my needs quickly" —Gary E.

"Pretty honest, told me everything that was wrong with my roof" —Tracy F.

"The boss was nice and nothing I didn't like" —Edith H.

"Very professional, came in, did the job and got out"
—Allan H.

"Good workers and did a good job" —Mitzi J.

"Prompt service and quality of work" —Ms Nan J.

"Got up there and did the job" —Virginia J.

"Efficient, cleaned up real well, good customer service, quick service" —Christine M.

"He did what he said he was going to do" —Eric M.

"The company is okay and fine with me" —Tom N.

"They did what they said they were going to do, prompt" —Susan P.

"I've got no complaints" —Mr. C A R.

"Fair in price" —Lynn R.

"Available" —Manuel S.

"Seemed to be very efficient and got the job done"
—Margaret F.

"Seemed fair and gave us options, showed us why they recommended what they thought would be best for us" —Craig S.

"Dave Lopez, he was very responsive" —Dana L.

"They were receptive to working with us" —Steve C.

"They know their trade" —Stephanie D.

"Just did my gutters, pretty quick" —Lucy H.

"The fixed the leak" —Laura M.

"I liked the boss he was nice to interact with" —Ray H.

"My roof stopped leaking, it looks good, I'm 75 years old so I can't really tell you much more" —Mrs. P.

"They were available on the weekend" —J. C.

"Gave us the choice to repair or replace. Our contractor said that we could get away with just repairing" —Milton L.

"Customer service" —Chuck R.

"Very helpful" —Connie W.

"Price pretty good " —Dominique F.

"Returned phone calls" —Tracy N.

"They were recommended by a friend; they seemed professional" —Lorraine C.

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