| What
did you like best about State Official Smog Test Only Center?
The
following are verbatim customer responses from research that American
Ratings Corporation conducted between 5/27/06 and 8/8/2007. Customer last
names have been initialized for privacy.
"They're
fast and honest." -Ted A.
"I liked
the way they handled everything. They took care of me, and he seemed to
know his business well. He was nice." -A. K.
"It
was quick and easy." -Judith P.
"It
was quick, and the coupon was helpful." -Cindy L.
"He
was very informative, and he knew his business." -Stuart R.
"The
whole process went quickly and smoothly. Also, their shop was clean and
efficient." -Oscar
"They
seemed to be pretty nice." -Miguel S.
"Fast
service, promptness, and professionalism." -Bryan C.
"They
were friendly and on time." -Mary R.
"There
was no waiting." -Lance G.
"It
was very quick." -Patricia V.
"It
was quick and comprehensive." -Tony
"He
was willing to work with us." -Superior N.
"It
was an easy process. I didn't even have to make an appointment."
-David K.
"They
were friendly and quick." -Jimmy H.
"It
was very quick." -Alfonso L.
"They
were respectful of my time constraints, and they got me in and out quickly."
-Joanne F.
"They
were very nice and accommodating." -Neeva W.
"He
is nice, honest, and he does a good job." -David B.
"They
were very professional." -William T.
"He
took the extra time to give me good service." -William S.
"Aram
was really cool and personable. He explained everything. He is a good
person." -Daniel P.
"He
seemed very sincere. He was honest with me, and he answered all my questions."
-Paul N.
"They
explained very clearly how to take care of little things to help the car
pass." -Keith K.
"The
quickness and professionalism." -David T.
"They
were quick and efficient. I was in and out in fifteen minutes. I brought
a book with me, but I didn't even need to open it." -Andrew G.
"There
was no waiting. I was able to get in and out quickly." -Martin B.
"They
were very efficient, and there was no waiting. They seemed very nice."
-Patricia W.
"I went
in without having to make an appointment. It was during my lunch hour.
They took me in right away, and he completed the testing very quickly."
-Agnes R.
"Friendly
service." -Jerry S.
"It
was fast." -Anggelica H.
"The
owner was very friendly, and he knew what he was doing." -Jim D.
"They
were helpful and informative." -Erlana R.
"He
was quick, and he did a good. I've been there multiple times, and the
work has been consistently good." -Richard M.
"The
owner is friendly, nice to deal with, and he does a nice job. I have recommended
his services to several friends." -Chuck T.
"The
owner is wonderful. He is friendly and helpful. He spoke to me like he
was an old friend and it was a very nice experience." -Alan K.
"I was
treated courteously, and the vehicle was finished when promised."
-Eric G.
"Quick
and convenient." -Emily S.
"They
were very professional, helpful and kind. They also answered all my questions.
They didn't charge me for the second test." -Liz T.
"The
DMV referred me to them. They said they were a good shop. They tried really
hard to resolve my car problems." -Rajinder S.
"The
service was outstanding. They got me in and out much faster than expected."
-Virginia M.
"They
were straightforward, and they cleaned up my car." -Joel T.
"It
was quick." -Sandhya K.
"It
was easy to talk to them about the vehicle. I felt comfortable there."
-Janet H.
"They
were quick." -Luis F.
"It's
easy and fast. You can just drop in without an appointment." -Alana
G.
"They
took their time to explain everything, and they really worked with me."
-Ana B.
"I liked
how quick and convenient it was." -Denise L.
"They
were quick." -Herman F.
"He
opened up the shop just for me and did the smog test." -A. M.
"I liked
the quick service and the price."
-Ken B.
"They
were convenient, and they had a good reputation. They were recommended
to me by several people." -Mary Alice V.
"Their
availability." -James R.
"The
price and quick service." -Nikhil P.
"They
are helpful and fast." -Angela Q.
"They
were fast and available." -Mike
"It
was easy, fast, and professional."
-Martha R.
"They
were close to my home, quick, and friendly." -Doug K.
"They
were close by and quick." -Helene G.
"He
was efficient, close to my office, polite, and he knew what he was doing.
I didn't have to wait very long." -Cathy S.
"It
was easy and fast." -Gonzalo G.
"He
is nice, and the service is fast." -Song H.
"He
was straightforward and prompt." -George H.
"Courteous
and prompt." -Richard D.
"Quick
and efficient." -Aziza B.
"The
service was fast." -Jose B.
"The
convenience." -Francis W.
"They
did the smog test correctly."
-Roosevelt O.
"They
were able to get me in right away, and they had a waiting room where you
could see what they were doing to the car." -Nicolas F.
"The
fact that I could go in and get it done right away." -David H.
"They
did a good job, and they were fast." -Luis S.
"They
got me through it." -Cecily O.
"I thought
that they did a fine job, and they were very personable." -Mike I.
"They
got me in and out quickly." -Michael W.
"Everything
was good." -Karol H.
"The
customer service was good. They were friendly, and they treated me very
nicely." -Krystal M.
"They
were quick." -Andy H.
"They
were able to get me in right away." -Robert S.
"They
were quick." -Mike V.
"Very
efficient and friendly." -Steven C.
"They
were accommodating and close by." -Suresh P.
"They
offer good and fast service." -R. S.
"The
location is good, and they are quick." -Jason G.
"Convenience."
-Brett N.
"They're
convenient." -Scott K.
"The
car passed the test, and the service was good." -Laurence B.
"They
are local, and they do a good job." -John N.
"They
were friendly, and they got it done quickly." -Noble L.
"Everything
was perfect." -M. V.
"They
were thorough, honest, efficient, quick, and they diagnosed the problem
well. I thought they handled the problem very competently." -Sharon
S.
"The
guy was friendly, and he gave the impression that he cared about doing
a good job." -Chris R.
"They
did okay." -T. N.
"They
got it done." -Thomas I.
"They
were okay." -Ted H.
"I had
a coupon, and they did a good job." -Fernando P.
"They
were fast and courteous." -Patty J.
"One
station was extremely efficient, and they knew what they doing."
-Cynthia S.
"There
was no waiting." -Keith
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