Auto Repair

Alameda County

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What did you like best about Alameda Auto Care Center?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 12/1/2007 and 12/12/2007. Customer last names have been initialized for privacy. 

"They were fast, honest, and they did a great job." - Julia H.

"The speed in which I got in and out" - Sharon S.

"They were friendly and very good about calling me back. Their prices were reasonable." - Louise C.

"I liked their service, and they treated me fairly." - Lee R.

"I usually don't answer these things, but I thought they were great. I didn't feel like I was being ripped off. They were honest and did a great job." - Erika H.

"They have always been very honest and supportive. I've loved working with them."
- Yvonne H.

"They are honest, the best in the industry, and I recommend them to everyone." - Grace F.

"Their expertise" - Desmona A.

"They were honest and practical." - Susan E.

"I am a very loyal customer, because they do a great job." - Jim W.

"Timeliness, they really get the job done."
- Joseph H.

"I thought that they were very efficient in diagnosing the problem that I had, and their estimates were very thorough. The work was completed when they said it would be." - David N.

"I came in with a problem, and they resolved it." - Danna Y.

"I like that they do a good job. I have taken my car to other places, but those shops have to do the job over and over. Alameda gets the job done the first time." - Alison H.

"They explain what is going on, the price is good, and they keep excellent records. They even pick me up." - Gerald M.

"I liked their service. I took my car to them, and they fixed it." - Marno B.

"They were friendly and had good prices." - Luis S.

"Compared to other auto garages, they have more integrity. One time it was something minor, and the technician offered a cheaper way of fixing it. I felt like they wouldn't make up unnecessary things to raise the price. I felt that they were competent, and they even gave me a ride to work." - Barbara M.

"Honesty, integrity, and good work" - Jerry W.

"They have very good service and are trustworthy." - Jonathan H.

"He is honest, sincere, and the prices are reasonable." - Berta M.

"They do good work, and they are fair." - Rick

"When I brought my car in the last time, I was going on a trip to Las Vegas, and he got it done quickly. I've been there twice and was very satisfied both times." - Gregory H.

"I'm very happy with their work. I don't feel like they are ripping me off, and this is important to me as a woman. My whole family uses them. If there is any work to be re-done, they ask me to come right in." - Sarah B.

"They were all around good people." - Lisa K.

"They are good people." - James M.

"They found the problem and fixed it right away." - Samuel S.

"They were straightforward and honest. I recommend them to anyone." - Karl B.

"They were very honest." - Joe N.

"They are always really quick about getting stuff done." - Jesse V.

"They were very accommodating and friendly." - Corine L.

"I'm very happy with them. They are reasonable and do a good job. They deserve a gold star." - John W.

"They were nice people, and they got the job done right." - John S.

"Efficient and honest" - Ricky Y.

"They were reliable and did good work." - Robert M.

"Very prompt" - Anisa M.

"The service, and they know what they are doing." - Daniel P.

"The customer service and good mechanics" - Cynthia M.

"Good customer service" - Steve L.

"The personal touch" - George C.

"They worked with me and made it easy. They did good work." - Daniel M.

"They were excellent." - Myron M.

"Their location and their priorities" - Brandon L.

"They kept my car for a month for me, but didn't charge a storage fee. They fixed little things and replaced things without charging me. They were really good at working within my budget. They are great, and they are very honest." - Ramon E.

"They were responsive, timely, and honest." - James R.

"They were honest and skilled." - Kimball W.

"Their service was great. They were helpful and did a great job." - Joyce B.

"I use them all the time. They are personable, have good employees, and do excellent work. I have a lot of confidence in them." - Gerald M.

"I have been going to them for awhile. They are honest, good people, and they know what the customer needs." - Ryan B.

"They were convenient and honest. They run a good little outfit." - Russell C.

"They are a professional group." - T.A.

"They are great, and the rebuilt engine is wonderful. They are a terrific shop." - Gerald M.

"They did what they were supposed to do and did it well." - Barry B.

"They were honest and got the job done quickly." - Dan M.

"They were honest and professional." - Bob B.

"The prices were reasonable, and his mechanics were thorough." - Cheryl B.

"They were honest, and I was thoroughly satisfied." - Bobby B.

"They were straightforward and that's unusual. When I took my truck in, they were nice guys and did quality work." - John S.

"The promptness, when they said they would get it done, they did it." - Carlos S.

"They promised to finish at a certain time and they did. I had an emergency situation, and they took care of it. They even stayed late for me to pick up the car." - Lawrance J.

"They were very professional and capable." - Bruns G.

"I went to them with a problem, and they looked at it right away. They gave me good customer service." - Tomeka J.

"They were good, and the quality was great." - Woody W.

"They can do everything, collision repair, painting, and electrical work. Their competition doesn't do that." - Terre B.

"They have a convenient location, they are very honest, and I'm satisfied with their work." - Peter W.

"They were honest and very precise as to when the vehicle would be ready." - Norman W.

"They were fair with the cost." - Tim E.

"They were honest and told me what they were going to do, not to mention that they followed up very well." - David F.

"They were really fast and friendly. I liked their honesty." - Suzanne E.

"They were honest." - Albert D.

"They were straightforward, and the price was very close to the estimate they gave me." - Mike B.

"They were very nice and courteous." - Leonard E.

"They were quick, very straightforward, and I also liked their honesty." - Jing L.

"The staff was very friendly." - Tracy H.

"They were straightforward and consistent." - Paul S.

"They were fast, helpful, and the price was good." - Grace L.

"They were very prompt with their service." - Jason C.

"They were knowledgeable, and Dave went way out of his way to help me. He took care of a major transmission problem for me while I was out of the country on business." - Ken P.

"They do good work, and it is guaranteed." - Jerridine D.

"The fact that they are local" - Glenn F.

"They fixed my car. I have used them more than once." - Phyllis J.

"They are very clear and honest." - Johannes V.

"They did what they said, on time and on budget." - Paul A.

"They got the job done quickly and economically." - Steven W.

"They are prompt. They stay open later than other places and this is a benefit since I work in another county." - John J.

"They were very fair, honest, and fixed my car properly." - Sandra G.

"I liked the attention to detail." - Steve H.

"They seemed trustworthy. They were less expensive than the dealerships." - Anne B.

"They were fair. I will go back to them." - Shayne F.

"They were professional and convenient." - Kent L.

"They were honest." - Fred W.

"They finished the work on time." - Raymond T.

"Availability and cost" - Anthony C.

"It was their quick service, they fixed the car the next day." - Violet C.

"They try to solve the problem right away and without extra charge." - Joan G.

"The staff was friendly. They did well on my previous visits." - Odale M.

"Follow up" - Daryl L.

"They were knowledgeable and friendly." - Alan M.

"They are very experienced in the industry." - Howard H.

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