Hauling

Alameda County

1-800-Got-JUNK?

1-800-Got-Junk
(925) 671-9008

Serving Contra Costa and Alameda Counties

www.1800gotjunk.com
Chloe Riccardi,
General Manager

SERVICES
Hauling/Removal
Thorough Clean-Up of Site
Dumping & Recycling Fees Included

HOURS
Call 7 Days a Week 6:30am – 5:30pm

CREDIT CARDS
MasterCard
Visa

CERTIFICATION/TRAINING
Bay Area Green Business

Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 175 random customer surveys made since July 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that 1-800-Got-JUNK? has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 710.

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Survey Comments

1-800-Got-JUNK? is based in Vancouver, British Columbia and currently has approximately 145 franchises in the U.S. and Canada. The franchise that serves Contra Costa and Alameda Counties was established two years ago. So if you’ve got junk—and who doesn’t?—just call them for a quick and easy way to get rid of it.

You can arrange a convenient pick-up time within a two-hour window any day of the week, and the professional drivers of 1-800-Got-JUNK? will call you within a half hour before the promised time. When the truck arrives at your home or office, friendly, uniformed drivers will quote you a price before any loading begins. The price will include all dumping and recycling fees and a thorough clean-up of the site if needed. They do all the moving and loading so there's no need drag that old mattress down the stairs or lug that broken TV to the curb.

As a Bay Area Green Business, 1-800-Got-JUNK? cares about the environment, recycling up to 75% of what they pick up. They're also licensed by the state to remove e-waste—basically anything that plugs in. It can be difficult for consumers to dispose of items such as computer monitors in an ecologically responsible way, but 1-800-Got-JUNK? is up to the task.

COMPANY PHILOSOPHY
"It's really not what we do, it's how we do it. I
hire workers with a great attitude and they are
always ready to help the customer, to go the extra mile to make sure they're happy. We also donate quick clean-ups as a service to the community."

EXCERPTED SURVEY RESPONSES
"They were efficient, friendly and didn't refuse
anything." — Don D.

"They came out quickly, took everything and
cleaned up when they were done." — Gil G.

"They were timely with their communication,
accurate with their estimates and on time for the appointments. They tell you what they're going to do and they do it, it's great working with them." — Joe C.

See Survey Comments